CheaperHondaParts.com Reviews 

610
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I ordered a part over 3 weeks ago, the tracking stated that the part was in my city but no updates for 3 days. I emailed this company and asked about the order and received a horrendous unprofessiona... See more

Rated 1 out of 5 stars

The diagrams posted online to help me decide which piece I need to order are ridiculously difficult to decipher. As such, the wrong part came. Instead, I found the part I needed at pick n pull for $3,... See more

Company replied

Rated 1 out of 5 stars

Don’t risk it. They sent me incorrect parts. I emailed asking for return instructions. They said to simply send it back. No further instructions. I included a copy of the original invoice. NOW they sa... See more

Rated 1 out of 5 stars

I echo the review by Lisa McLaurin. No good search, no phone number. Sent the wrong part, was told to just return it then received an email that they would not honor a refund despite all the proper... See more

1.5

Bad

TrustScore 1.5 out of 5

610 reviews

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1.5

All reviews

(610)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Completly satisfied

Parts was delivered earlier than expected, they were exactly what I ordered and needed. My problem was solved. I would recommend this company to anyone.

February 20, 2019
Unprompted review
Rated 4 out of 5 stars

Better late than extraordinarily late!

I ordered the item on Jan 9, but was given an outside delivery date of Mar 11. Yet today, Feb 20 the item arrived, and in perfect condition. I haven't tried install yet but anticipate no probs. If there are, I won't fail to say so! In conclusion, I'd hoped the item would arrive inside two weeks (ideally), but am so glad it came Feb 20 vs Mar 11. Could have been worse, but then could have been better. Perhaps mfr should revise published eta?

February 20, 2019
Unprompted review
Rated 1 out of 5 stars

Hidden shipping fees

Because I had to pay extra shipping fees of 110$
Didn’t save nothing....

February 20, 2019
Unprompted review
CheaperHondaParts.com logo

Reply from CheaperHondaParts.com

Sorry to disappoint you, David. Depending on the part, shipping can be pricey. It's always our goal to provide cheaper Honda parts for all. Apologies for missing the mark with you!

Rated 2 out of 5 stars

Disappointed

Parts were perfect and had cheaper than most places and good internet site to buy correct parts. I, however, ordered the wrong part. I emailed trying to return and was sent a chart with multiple abbreviations for what was able to be returned. The chart was not in terms someone who didn't work there would understand, it appeared to be computer automatic response. I asked company to explain, i received the same automatic response with the same unreadable chart. I then called the company and was forced to deal with a lady that was extremely rude and acted as if I was just interrupting her. I asked her what is the process of returning my item, she responded aggravated " does it meet our standards for return"? How would I know that answer, that's why I called the number. After having to ask extemely specific questions because she was making it difficult to get my question across, she finally huffed and puffed and gave me the answer. All in all, parts were good, customer service is horrible. 15% restocking fee is a bit ridiculous. Maybe I'm spoiled by Amazon and their return policies, but, now that I have been treated like this by cheaper honda parts....Amazon is where I'm going from now on. The company should take that into consideration. Cant have a good product with crap service, I wont be back to this site for parts ever and will definitely share my negative experience with others.

February 20, 2019
Unprompted review
Rated 5 out of 5 stars

items as I espected

items as I espected. will recommend to my friends or anyone. one item came broken and they sent the whole package again free kepping the previous one. thanks

February 20, 2019
Unprompted review

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