Cheapfaremart Reviews 3,604

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 550 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and positive attitudes, making the booking process smooth and stress-free. Many people highlight the exceptional customer service, noting quick responses and effective assistance with various travel needs, including finding lower fares and managing schedule changes. However, some customers also noted issues with pricing and the booking process. A portion of people reported being contacted after booking to be informed that the initial price was no longer available, with requests for additional payment, leading to frustration and cancellations.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise agents like Sam, Noah, Leo,... See more

Booking process

Clients share ambiguous opinions on the booking process. Many reviewers report positive experiences,... See more

Price

Users describe ambiguous interactions with price. Many customers report issues with advertised prices... See more

Customer service

People report positive experiences with customer service. Many customers praise agents like Mr. Sam, Noah,... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and fast service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service, super respectful and helped us get the best price for our budget. I appreciate more than he will ever know. His name is Oscar and I will definitely be booking with this sit... See more

Rated 5 out of 5 stars

Raha was so amazing and patience with us while we were figuring out a changing of flight! My friend accidentally book the wrote date and she helped us change the flight over to an early date! We appre... See more

Company replied

Rated 5 out of 5 stars

James is a Great guy he tries his best to get discounts and has a positive attitude! Makes the best effort to satisfy the customer :) i was really blessed to have him help me out and explained the tic... See more

Company replied

Rated 5 out of 5 stars

We booked through Raha. She was very knowledgeable and patient throughout the entire process. She walked us through every step of our booking in order to ensure that we were completely satisfied. I wo... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Cheapfaremart is an ARC-approved travel agency headquartered in Florida, US. The company is also registered with ASTA (The American Society of Travel Agents). The travel agency enables travelers, both individuals and corporates, to book airline tickets for domestic and international travels. Customers can get flight tickets with over 200 IATA-certified airlines. Customers can make use of its advanced flight booking engine to discover and book lowest airfares tickets with absolute ease using any mobile or non-mobile platforms. We have got a team of experienced travel experts who can assist you book cheap tickets for your direct or nonstop flights. We offer 24/7 dedicated assistance to our customers. Besides flight booking, if required, we help customers to cancel their tickets or seek refund in a hassle-free manner.

Make Your Travel Cheapest and Amazing with Cheapfaremart

Written by the company

Unpublished deals are available on Call with 24/7 Support.
Our goal is providing the best and affordable service with 100% customer satisfaction.
First & Business Class Discount
Save up to $50 on flight ticket bookings. Use Promo Code: CFMBUIS50

Free Cancellation within 24 Hours

We guarantee it!

We guarantee it!
You may cancel a booking without penalty, for 24 hours after the reservation is made, if the reservation was made one week or more prior to your flight’s departure date. You receive a full refund of the payment back into the same form of payment which was used originally. This refund reflects in your bank statement in 6 to 10 business days (it may vary depending upon the terms of the card issuer/financial institution).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect

Clear, easy and amazing service today with Mr. Oscar.
Thanks

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Review on cheapfaremart

Great experience with cheapfaremart.Prince helped me to confirm my Booking from India to US

August 21, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Hi there, we are glad you're happy with our services.

Rated 5 out of 5 stars

Robert was just awesome

Robert was just awesome . He was very helpful and so knowledgeable to help me to book ticket promptly and efficiently with the best deal .

August 29, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for your comment.

Rated 5 out of 5 stars

I had a great experience booking with…

I had a great experience booking with Robert. He quickly found me the best deal, much cheaper than anything I could find online. The process was smooth, fast, and hassle-free. Highly recommend his service for anyone looking for affordable fares and excellent support!

August 20, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We appreciate your kind words and will be sure to pass them along. If you need any further assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Mr Brook

Mr. Brook was very helpful and went above and beyond to help me secure my flight making the process smooth and stress-free. His professionalism, patience, and kindness really stood out!

August 29, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for your feedback! We're delighted to hear that agent provided you with excellent service and made your experience pleasant and helpful.

Rated 5 out of 5 stars

Great customer service

Great customer service, Robert was great

August 29, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We hope to see you once again on our website whenever you desire to travel! Thank you very much!

Rated 1 out of 5 stars

WARNING!WARNING!WARNING

WARNING!WARNING!WARNING! SCAMMERS, THIEVES, UNPROFESSIONAL, BAIT& SWITH COMPANY. I purchased a flight for my wife to go see her 78 or old mother in the hospital because of a heart attack she suffered. She verified the confirmation of flight received. Day before fligh, she realizes on email that her flight was canceled because the flight they sold us became UNAVAILABLE ( According to them) all of a sudden the day before her flight. We call them and they said that they were going to find her another flight (
Obviously they sold her flight & worst they took advantage of her situation by offering her a flight with different dates,hours 8 & 11 hour layovers both ways fo more than 3 times the original price of booked flight. Never had this happen in any other site I have ever used & unfortunately decided to use cheap fare mart for the 1st time & regret it 100%. Never again will I use this garbage company again! Real rating is 0 stars

August 28, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Hi,
Please share your booking details to let us identify your booking and work on your concern.

Rated 1 out of 5 stars

Stealing my 475$ is not fun


Stealing my 475$ is not fun , please avoid this company , they take any chance to get you and i dont know how they are still in buisness ..you can read reviews and see how many people had same situation ..please avoid them ..dont make my mistake

April 17, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted you to leave us a 1 star rating. Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 5 out of 5 stars

100% recommend for booking tickets…


100% recommend for booking tickets .Robert got me cheap fares for my flights and very accommodating .quick and I saved many dollars compare to other sites

August 5, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We are so glad you've been satisfied with our assistance!

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Robert. They were patient, polite, and very knowledgeable. My query was handled quickly and clearly, and they went the extra mile to make sure I got the best solution for my booking. It was refreshing to speak with someone who was both professional and empathetic. Great job – this kind of support really builds trust and makes me want to book again.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Feedback

I had a great experience with this airline. The customer service was excellent, and Prince, who assisted me over the phone, was very professional, helpful, and kind. Thank you for the outstanding support!

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Bargain hunt and cheating

More than once, it is monitored based on the seller’s price, then after completing the payment, the monitoring is canceled and the customer is bargained with to accept other offers of lesser value, or differentiation and integration, or an administrative discount is calculated.

August 27, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

By identifying your booking, we can help you better. Please share your booking details at help(at)cheapfaremart(dot)com.

Rated 5 out of 5 stars

Robert made our experience really great…

Robert made our experience really great with cheapfaremart. He is very knowledable in his domain and his expertise really helped us get the best possible rates . I would like to thank Robert for his sincere attitude towards customer service and his utmost professionalism . Thank you once again .

August 25, 2025
Unprompted review

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