Cheapfaremart Reviews 3,604

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 550 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and positive attitudes, making the booking process smooth and stress-free. Many people highlight the exceptional customer service, noting quick responses and effective assistance with various travel needs, including finding lower fares and managing schedule changes. However, some customers also noted issues with pricing and the booking process. A portion of people reported being contacted after booking to be informed that the initial price was no longer available, with requests for additional payment, leading to frustration and cancellations.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise agents like Sam, Noah, Leo,... See more

Booking process

Clients share ambiguous opinions on the booking process. Many reviewers report positive experiences,... See more

Price

Users describe ambiguous interactions with price. Many customers report issues with advertised prices... See more

Customer service

People report positive experiences with customer service. Many customers praise agents like Mr. Sam, Noah,... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and fast service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service, super respectful and helped us get the best price for our budget. I appreciate more than he will ever know. His name is Oscar and I will definitely be booking with this sit... See more

Rated 5 out of 5 stars

Raha was so amazing and patience with us while we were figuring out a changing of flight! My friend accidentally book the wrote date and she helped us change the flight over to an early date! We appre... See more

Company replied

Rated 5 out of 5 stars

James is a Great guy he tries his best to get discounts and has a positive attitude! Makes the best effort to satisfy the customer :) i was really blessed to have him help me out and explained the tic... See more

Company replied

Rated 5 out of 5 stars

We booked through Raha. She was very knowledgeable and patient throughout the entire process. She walked us through every step of our booking in order to ensure that we were completely satisfied. I wo... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Cheapfaremart is an ARC-approved travel agency headquartered in Florida, US. The company is also registered with ASTA (The American Society of Travel Agents). The travel agency enables travelers, both individuals and corporates, to book airline tickets for domestic and international travels. Customers can get flight tickets with over 200 IATA-certified airlines. Customers can make use of its advanced flight booking engine to discover and book lowest airfares tickets with absolute ease using any mobile or non-mobile platforms. We have got a team of experienced travel experts who can assist you book cheap tickets for your direct or nonstop flights. We offer 24/7 dedicated assistance to our customers. Besides flight booking, if required, we help customers to cancel their tickets or seek refund in a hassle-free manner.

Make Your Travel Cheapest and Amazing with Cheapfaremart

Written by the company

Unpublished deals are available on Call with 24/7 Support.
Our goal is providing the best and affordable service with 100% customer satisfaction.
First & Business Class Discount
Save up to $50 on flight ticket bookings. Use Promo Code: CFMBUIS50

Free Cancellation within 24 Hours

We guarantee it!

We guarantee it!
You may cancel a booking without penalty, for 24 hours after the reservation is made, if the reservation was made one week or more prior to your flight’s departure date. You receive a full refund of the payment back into the same form of payment which was used originally. This refund reflects in your bank statement in 6 to 10 business days (it may vary depending upon the terms of the card issuer/financial institution).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

When my flight was cancelled last…

When my flight was cancelled last minute, Robert rebooked me within an hour and avoided extra charges. He sent written confirmations for every change and checked that my seats carried over. A proactive seat-selection reminder would make it perfect.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

“Had a really good experience with…

“Had a really good experience with Cheap Fare Mart. Robert was friendly, patient, and answered all my questions without any hassle. He made the whole booking process smooth and stress-free. I’d definitely use their service again!”

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

“I had a great experience with Cheap…


“I had a great experience with Cheap Fare Mart’s customer service. Robert was professional, patient, and very helpful throughout the booking process. He took the time to answer all my questions clearly and guided me step by step, making the whole experience smooth and stress-free. I really appreciate the prompt responses and the extra effort to make sure I got the best option available. Excellent service – highly recommended!”

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

I'm okay with that person

Prince good job

September 20, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We're thrilled to hear your appreciation . Providing a seamless and pleasurable experience is a top priority.

Rated 5 out of 5 stars

Great experience with Prince

had a great experience with Prince—he was very accommodating and helpful throughout the process. He assisted me with purchasing my flight ticket that was on hold, and even though the price had already increased, he still managed to secure it for me at the original rate. Truly appreciate his effort and excellent customer service!

September 18, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for your feedback! We're delighted to hear that agent provided you with excellent service and made your experience pleasant and helpful. We appreciate your kind words and will be sure to pass them along.

Rated 5 out of 5 stars

Robert

Robert, was very patient and helpful with all the questions and concerns I had.

September 15, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for your comment, we are trying continuously to improve our services and meet our customers’ expectations.

Rated 5 out of 5 stars

I appreciate the help

I appreciate being contacted about the issue with the original reservation and the help in modifying the reservation.

September 14, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for your feedback! We're delighted to hear that you found our flight booking service and follow up helpful.

Rated 1 out of 5 stars

Bait and switch tactics

Bait and switch tactics like everyone stated. There practices are fraudulent. They advertise cheap fares to get you to provide your credit card number to buy it (no paypal or any other types of payment methods). They will then call you from one of their agents telling you that the airline refused to confirm the ticket because they are out of seats in that fare category, and then ask you for more money. Well, that's a lie and a way to get you to pay more for an advertised fare.
I asked them to cancel and told them that i will report them to authorities if my credit card is used. I got the ticket form another reputable website that is still less expensive than what they offered to confirm the booking for. They are just frauds and collect credit card numbers. Customers beware. You have been warned.

September 10, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted you to leave us a 1 star rating. Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 1 out of 5 stars

Bait and switch tactics

Bait and switch tactics like everyone stated. There practices are fraudulent. They advertise cheap fares to get you to provide your credit card number to buy it (no paypal or any other types of payment methods). They will then call you for an Indian agent that will have hard time understanding to tell you that the airline refused to confirm the ticket because they are out of seats in that fare category, and then ask you for more money.
I asked them to cancel and told them that i will report them to authorities if my credit card is used. I got the ticket form another website that is still less expensive than what they offered to confirm the booking for. They are just frauds and collect credit card numbers. Customers beware. You have been warned.

September 11, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,
Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 3 out of 5 stars

Revise feedback

I did had a problem with them first to book my ticket. But they solve the problem. Thank you … will do business with again
Thanks again.

September 6, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,
It's our goal to deliver the highest quality of service. Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

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