Cheapfaremart Reviews 3,604

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 550 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and positive attitudes, making the booking process smooth and stress-free. Many people highlight the exceptional customer service, noting quick responses and effective assistance with various travel needs, including finding lower fares and managing schedule changes. However, some customers also noted issues with pricing and the booking process. A portion of people reported being contacted after booking to be informed that the initial price was no longer available, with requests for additional payment, leading to frustration and cancellations.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise agents like Sam, Noah, Leo,... See more

Booking process

Clients share ambiguous opinions on the booking process. Many reviewers report positive experiences,... See more

Price

Users describe ambiguous interactions with price. Many customers report issues with advertised prices... See more

Customer service

People report positive experiences with customer service. Many customers praise agents like Mr. Sam, Noah,... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and fast service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service, super respectful and helped us get the best price for our budget. I appreciate more than he will ever know. His name is Oscar and I will definitely be booking with this sit... See more

Rated 5 out of 5 stars

Raha was so amazing and patience with us while we were figuring out a changing of flight! My friend accidentally book the wrote date and she helped us change the flight over to an early date! We appre... See more

Company replied

Rated 5 out of 5 stars

James is a Great guy he tries his best to get discounts and has a positive attitude! Makes the best effort to satisfy the customer :) i was really blessed to have him help me out and explained the tic... See more

Company replied

Rated 5 out of 5 stars

We booked through Raha. She was very knowledgeable and patient throughout the entire process. She walked us through every step of our booking in order to ensure that we were completely satisfied. I wo... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Cheapfaremart is an ARC-approved travel agency headquartered in Florida, US. The company is also registered with ASTA (The American Society of Travel Agents). The travel agency enables travelers, both individuals and corporates, to book airline tickets for domestic and international travels. Customers can get flight tickets with over 200 IATA-certified airlines. Customers can make use of its advanced flight booking engine to discover and book lowest airfares tickets with absolute ease using any mobile or non-mobile platforms. We have got a team of experienced travel experts who can assist you book cheap tickets for your direct or nonstop flights. We offer 24/7 dedicated assistance to our customers. Besides flight booking, if required, we help customers to cancel their tickets or seek refund in a hassle-free manner.

Make Your Travel Cheapest and Amazing with Cheapfaremart

Written by the company

Unpublished deals are available on Call with 24/7 Support.
Our goal is providing the best and affordable service with 100% customer satisfaction.
First & Business Class Discount
Save up to $50 on flight ticket bookings. Use Promo Code: CFMBUIS50

Free Cancellation within 24 Hours

We guarantee it!

We guarantee it!
You may cancel a booking without penalty, for 24 hours after the reservation is made, if the reservation was made one week or more prior to your flight’s departure date. You receive a full refund of the payment back into the same form of payment which was used originally. This refund reflects in your bank statement in 6 to 10 business days (it may vary depending upon the terms of the card issuer/financial institution).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

After I booked a ticket and I pay they…

After I booked a ticket and I pay they call me the next day and cancelled the ticket and raise the price

February 28, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,
Apologies for the delayed response.
Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 1 out of 5 stars

bait and switch shop

I booked for 3 people. It took me a long time to click on "Pay Now" because I read and reread and reread the fine print. Then booked it for the price it says on the site. I had confirmation page plus the email confirmation. Then James called me to say that only one is booked for the price and I have to pay some $800 more for the other two. I think it is a scam. I cancelled my booking. I don't believe their trustscore on here. If you go on reddit, you'll see the same experience I had. It's a scam.

February 27, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,
Apologies for the delayed response.
Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 1 out of 5 stars

Booked a flight great price and about…

Booked a flight great price and about 10 minutes later I received a call form Cheapfaremart.com .
James said price changed and it is more expensive now.
Scam !!!
I asked to give me refund.

February 25, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,
Apologies for the delayed response.
Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 1 out of 5 stars

One of the fraud websites

One of the fraud websites. I purchased a ticket from them and hour later they were calling and telling me that the ticket i purchased that price was changed from the airlines, it freaking scammed and I argued with the customer service team and they giving me two options either i can upgrade the tickets with the new price or they will cancel the tickets. It’s totally fake and fraud serviced

February 23, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,
Apologies for the delayed response.
Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 1 out of 5 stars

BE WARE OF THIS COMPANY

BE WARE OF THIS COMPANY! They advertise the cheap prices on their website but try sell us higher price later on over the phone. We successfully booked return flights for 3 people. They called us to inform that departure flight was confirm however return flight was not available. They tried to book us more expensive, more stops, longer flights. When we said we want to cancel and refund, they said there is a cancellation fees and mind you there is 24 hours zero fee cancellation on their policy. Even if there's a fee, it wasn't our fault to pay for cancellation. As we were arguing about the fees, they offered the same flights we booked originally but at a higher cost. Tell me how does that make sense?! We cancelled all together in the end. If this is their tatics on booking imagine the troubles if we have to change dates or flights later on! STAY AWAY!!!

February 22, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,
Apologies for the delayed response.
Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 5 out of 5 stars

Great Support!

Boston, assisted me with my flight corrections and was very courteous, efficient and detailed!

February 17, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We're thrilled to hear your appreciation. Providing a seamless and pleasurable experience is a top priority.

Rated 1 out of 5 stars

After completing booking and confirming…

After completing booking and confirming the next day calling flighh price has been change and the want charge more cancelled not revolt this is the second time they did it with me it was $950, 00 the next day they want 1298,00

February 13, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Please share your booking details at help[@]cheapfaremart[dot]com to help us take corrective measures regarding the customer service.

Rated 4 out of 5 stars

Boston was a lot of help

Boston was a lot of help

February 13, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We're delighted to have proven our value to you! Thank you for choosing Cheapfaremart and we can't wait to assist you again in the future!

Rated 1 out of 5 stars

Absolutely the worst service I have…

Absolutely the worst service I have ever experienced.

I purchased tickets at the listed price, only to receive a call claiming there was suddenly an issue and the price had nearly doubled. The representative even lied, saying they had tried to contact me the day before — which is completely untrue. Instead of honoring the original purchase, they tried to pressure me into buying a much more expensive ticket.

This feels incredibly dishonest and unprofessional. The whole experience was misleading and stressful from start to finish.

Do not buy from this company. I strongly recommend canceling your tickets and booking elsewhere.

February 10, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Please share your booking details at help[@]cheapfaremart[dot]com to help us take corrective measures regarding the customer service.

Rated 5 out of 5 stars

Leo was amazing !!!!

February 6, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We hope to see you once again on our website whenever you desire to travel! Thank you very much!

Rated 5 out of 5 stars

The representative Boston is very…

The representative Boston is very helpful definitely next time find this guy buy flight tickets again! He’s very patient and professional to get a better deal. Appreciate it for his help.

January 28, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We hope to see you once again on our website whenever you desire to travel! Thank you very much!

Rated 5 out of 5 stars

Leo was very polite a

Leo was very polite and helpful

January 28, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We appreciate your kind words and will be sure to pass them along. If you need any further assistance, please don't hesitate to reach out.

Rated 1 out of 5 stars

I booked a flight but it was kept on…

I booked a flight but it was kept on hold as they asked for more money. The excuse was the airline had increased the fare but it was a bait and switch tactic. Very disappointing.
Be careful.

January 23, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We would like to know the booking number before we act. Please share it on help(at)cheapfaremart(dot)com.
However, airlines can change prices in real time based on seat availability and demand—even within minutes and agencies are required to follow it.

Rated 1 out of 5 stars

Scam travel agency - avoid it

This is 3rd time what i was using this service i am frequent flyer several times a year. They confirm your booking in second but do not charge your card. Few hours later you get call and email that the price is not available anymore and then want you pay lots more $$$ this is scam travel agent do not check the profile on they website as is manipulated by the owner check feedback elsewhere. Good luck and safe travels fox
They replied and want corrective steps for what? You already made the fraudulent steps is not need any excuse or other steps!

January 16, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

To help us identify your booking and take the corrective steps, we request you to share your booking details at help(at)cheapfaremart(dot)com

Rated 1 out of 5 stars

The worst platform you could ever use

The worst platform you could ever use they took your money and they dont book the flight for you and when you call them , after a long time of waiting they say the prices increased so you need to pay More money , becarfull dont trust this platform and dont wast ypir money with them

January 12, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 5 out of 5 stars

Best customer service!!

James is a Great guy he tries his best to get discounts and has a positive attitude! Makes the best effort to satisfy the customer :) i was really blessed to have him help me out and explained the ticket information to me more than once and is super patient with the customer!! Well thats my feedback from him and I really recommend him to other customers :)

January 7, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!

Rated 5 out of 5 stars

Thank you Noah

Thank you Noah

December 30, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Hi there, we are glad you're happy with our services. Thank You.

Rated 5 out of 5 stars

The person that helped me and made my…

The person that helped me and made my day was Robert

December 22, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We're delighted to have proven our value to you! Thank you for choosing Cheapfaremart and we can't wait to assist you again in the future!

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