Cheapfaremart Reviews 3,604

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 550 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and positive attitudes, making the booking process smooth and stress-free. Many people highlight the exceptional customer service, noting quick responses and effective assistance with various travel needs, including finding lower fares and managing schedule changes. However, some customers also noted issues with pricing and the booking process. A portion of people reported being contacted after booking to be informed that the initial price was no longer available, with requests for additional payment, leading to frustration and cancellations.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise agents like Sam, Noah, Leo,... See more

Booking process

Clients share ambiguous opinions on the booking process. Many reviewers report positive experiences,... See more

Price

Users describe ambiguous interactions with price. Many customers report issues with advertised prices... See more

Customer service

People report positive experiences with customer service. Many customers praise agents like Mr. Sam, Noah,... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and fast service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service, super respectful and helped us get the best price for our budget. I appreciate more than he will ever know. His name is Oscar and I will definitely be booking with this sit... See more

Rated 5 out of 5 stars

Raha was so amazing and patience with us while we were figuring out a changing of flight! My friend accidentally book the wrote date and she helped us change the flight over to an early date! We appre... See more

Company replied

Rated 5 out of 5 stars

James is a Great guy he tries his best to get discounts and has a positive attitude! Makes the best effort to satisfy the customer :) i was really blessed to have him help me out and explained the tic... See more

Company replied

Rated 5 out of 5 stars

We booked through Raha. She was very knowledgeable and patient throughout the entire process. She walked us through every step of our booking in order to ensure that we were completely satisfied. I wo... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Cheapfaremart is an ARC-approved travel agency headquartered in Florida, US. The company is also registered with ASTA (The American Society of Travel Agents). The travel agency enables travelers, both individuals and corporates, to book airline tickets for domestic and international travels. Customers can get flight tickets with over 200 IATA-certified airlines. Customers can make use of its advanced flight booking engine to discover and book lowest airfares tickets with absolute ease using any mobile or non-mobile platforms. We have got a team of experienced travel experts who can assist you book cheap tickets for your direct or nonstop flights. We offer 24/7 dedicated assistance to our customers. Besides flight booking, if required, we help customers to cancel their tickets or seek refund in a hassle-free manner.

Make Your Travel Cheapest and Amazing with Cheapfaremart

Written by the company

Unpublished deals are available on Call with 24/7 Support.
Our goal is providing the best and affordable service with 100% customer satisfaction.
First & Business Class Discount
Save up to $50 on flight ticket bookings. Use Promo Code: CFMBUIS50

Free Cancellation within 24 Hours

We guarantee it!

We guarantee it!
You may cancel a booking without penalty, for 24 hours after the reservation is made, if the reservation was made one week or more prior to your flight’s departure date. You receive a full refund of the payment back into the same form of payment which was used originally. This refund reflects in your bank statement in 6 to 10 business days (it may vary depending upon the terms of the card issuer/financial institution).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Noah was fantastic he was very helpful…

Noah was fantastic he was very helpful and very patient he answered all my questions and I'm very satisfied with my booking experience I'm happy to be working with you with my future reservations

December 21, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We're thrilled to hear your appreciation. Providing a seamless and pleasurable experience is a top priority.

Rated 5 out of 5 stars

Noah

Noah
Thank you for helping and finding a better flight combination than the initial one.

December 7, 2025
Unprompted review
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Reply from Cheapfaremart

On behalf of all of us I would like to thank you for sharing this great review about cheapfaremart online travel agency

Rated 1 out of 5 stars

1 day before flight called and said…

Thay so bad , they are playing a game, and the customer service was very rude…. This a last time to deal with them…….scam people

December 4, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Drop a message including your booking number at help(at)cheapfaremart(dot)com

Rated 5 out of 5 stars

James did an excellent job at assisting…

James did an excellent job at assisting me through the process of purchasing my plane ticket

December 5, 2025
Unprompted review
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Reply from Cheapfaremart

We're thrilled to hear your appreciation. Providing a seamless and pleasurable experience is a top priority.

Rated 1 out of 5 stars

This vendor has a nasty little bait and…

This vendor has a nasty little bait and switch operation going here, where they offer you rates on the meta search engines which are significantly lower than all the other online booking agencies and then call you afterwards saying they were unable to confirm the flight at the offered rate with the airline, but that they can confirm it at a higher fare which is then equal to that initially offered by the other honest online agencies. Steer well clear, as they engage in very deceptive sales practices to say the least!

December 2, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Hi there,
Sorry for the delayed response.
We can help you with your booking once we identify you as a customer. Share your booking details at help(at)cheapfaremart(dot)com

Rated 1 out of 5 stars

SCAMERS, SCAMERS, SCAMERS

For the past two years, I have tried three times to secure a "cheaper flight deal" from Cheapfaremart, which claims to advertise the lowest prices. Unfortunately, each attempt has yielded the same frustrating outcome.

I recommend checking their reviews on the BBB website, which are 100% negative. I find it hard to believe that the company has received any positive reviews, as I suspect those may be fraudulent.

In summary; all the negative reviews about this company are accurate. Once you click to purchase what seems like a "great deal" on a ticket, the trouble begins. The deal you purchased often didn't go through, no longer available, as it was part of a promotion, a stand-by offer, or something similar B*S*

Additionally, the ticket, which you never actually purchased, is non-refundable according to their policy, meaning you cannot get your money back. Your only options are to update the ticket at a much higher price or risk falling into their "no refund policy" trap if you request cancellation. Alternatively, you can dispute the charge with your credit card company, or...

I strongly advise you to stay away from this agency. If you choose to engage with them, I wish you good luck.

November 27, 2025
Unprompted review
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Reply from Cheapfaremart

Hello there,

Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 1 out of 5 stars

THIS IS A SCAM SITE

THIS IS A SCAM SITE. They tried to pull a bait and switch with me as well. They advertise a ticket that is $10-20 cheaper versus other website, and when I booked, they would call and said it's not available anymore. The airline can't confirm my ticket unless I pay for another $50+ extra to "upgrade" to basic economy, which is the exact same class.... SCAM BUSINESS

November 17, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Sorry for the delayed response. Please share your booking details at help@cheapfaremart.com to identify the issue and work on it.

Rated 5 out of 5 stars

Prince was super helpful!

Prince was super helpful!

November 8, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We're delighted to have proven our value to you! Thank you for choosing Cheapfaremart and we can't wait to assist you again in the future!

Rated 1 out of 5 stars

Cheapfaremart is a total fup

Cheapfaremart is a total fup. I booked my family ticket with cheap faremart and I was late to the emirates counter due to a separate flight (ticket was bought separate). Called This chutia Indian guy named James brown from the airport, instead of helping he goes on the prices will be higher and gives me the bs. I called emirates airline and they were willing to help, I was in a 3 way call and instead of helping me he is saying 3rd party fees etc which all they care of. Never ever going to buy ticket from cheapfaremart. Total fup

November 5, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Hi there,
Reaching the airport on time, you could have avoided this ordeal. Airlines have a no-show policy, and agencies have no control over it.

Rated 5 out of 5 stars

Leo is great customer service excellent…

Leo is great customer service excellent helped with all,my questions my ticket and resolved everything. Great employee

November 3, 2025
Unprompted review
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Reply from Cheapfaremart

Thank you for sharing your flight ticket booking experience with Cheapfaremart online travel agency.

Rated 5 out of 5 stars

I worked with Prince

I worked with Prince. And he was extremely helpful!!! Best experience. Company had overcharged me. And he went ahead and facilitated the refund after the error. Thank you again!!!

October 31, 2025
Unprompted review
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Reply from Cheapfaremart

On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.

Rated 5 out of 5 stars

Wonderful booking experience with Raha!

We booked through Raha. She was very knowledgeable and patient throughout the entire process. She walked us through every step of our booking in order to ensure that we were completely satisfied. I would trust her with all of our future travel plans.

October 8, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you so much for sharing your wonderful experience! We’re delighted to hear that Raha provided you with knowledgeable, patient, and personalized support throughout your booking.

Rated 5 out of 5 stars

Informative and cooperative

Informative and cooperative, thank you.

October 27, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We appreciate your time for sharing your experience in public domain.

Rated 1 out of 5 stars

THIS IS THE WOST COMPANY EVER!

THIS IS THE WOST COMPANY EVER!! DO NOT WORK WITH THEM!!!! PAY THE EXTRA MONEY TO BE BOOKED BY THE AIRLINE OR YOUR CARD COMPANY!!!! MY FLIGHT WAS CANCELLED BY THE AIRLINE AND THIS COMPANY IS NOT GIVING ME MY MONEY BACK!!!! IT HAS BEEN 4 MONTHS!!!! STAY AWAY!!!!!!!

October 27, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,
It's our goal to deliver the highest quality of service to all of our customers.
Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 5 out of 5 stars

Great customer service

Raha was really great - super supportive and understanding. Very professional and kind.

October 9, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thanks for penning your thoughts for Cheapfaremart flight booking site.

Rated 1 out of 5 stars

Scammers

They publish low fares, then call you and raise the price. Do not book with them. They are scammers, false advertisement!

October 14, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

As you understand the airfares are dynamic and fares displayed might have changed before you could complete your booking process. However, we can assist you with your booking and let you have a better deal. Contact us at help@cheapfaremart.com

Rated 1 out of 5 stars

Don't believe this website

Don't believe this website. it looks scame first they sold ticket after they called and they said not available which is you chose the ticket. I am gonna apply now to human consumer right because they are playing with human rights!

October 26, 2025
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We can assist you with your booking and let you have a better deal. Contact us at help@cheapfaremart.com

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