Cheapflights.co.za is a SCAM. I tried to book a flight through them today and R10k was taken from my credit card by Bravofly. The bank won’t refund me as they say I gave my card details so it is not f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beware, after accepting my booking and payment, they simply cancelled a few days later. Their excuse was that their was an error in the booking, hence they cancelled the booking. In their email they... See more
Company replied
I received an email with prices and did a booking for the R592 from Cape Town to East London. When I reached the last page to do the payment the final price was R2100 (and I did check not to choose an... See more
Company replied
Scam scam scam!!!! Please don't use cheap flights! They advertise flights from agencies who are scammers. They took R25 000 of mine and I haven't gotten it back, they said I'd recieve a refun... See more
Company details
Written by the company
Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.za/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.
Contact info
South Africa
- cheapflights.co.za
1.3
Bad
450 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
really easy to use and gives excellent…
really easy to use and gives excellent comparisons...thank you
November 7, 2018
Unprompted review
Booked online through E-dreams ,will…
Booked online through E-dreams ,will never make use of them again!!!! Flights fr JHB to DBN return were offered at R1400. After we had entered our credit card details , a message popped up to say the flights is now R1900. We NEVER clicked the "purchase" button but declined the deal. Within a couple of seconds , the amount had already been debited to our account. I phoned the contact centre who advised the flights had increased and couldn't assist. The following afternoon I checked on the same deal and it was still available!!! A Rip-off
November 7, 2018
Unprompted review
Reply from Cheapflights
Hello Deidre Muller,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
It seems that you had a bad experience with eDreams, one of our partners.
Cheapflights does not have insight into your booking details. You'll need to keep working with eDreams' service center for further assistance and to verify the possibility of refunds.
If you have further concerns/questions, feel free to reach out to our support team at:
https://www.Cheapflights.co.za/support
Best,
Robert
Team Cf
Your site showed me incorrect prices
Your site showed me incorrect prices. When i tried to book it returned a message that my card exceeded transactions. I called the called center only to hear that the price on the site was incorrect it was 3 times the quoted amount. Really crap service!
November 2, 2018
Unprompted review
Reply from Cheapflights
Hello Rebecca,
Thanks for leaving us a review.
At Cheapflights, we make every attempt to get accurate prices as a travel search tool, however on occasion, accuracy issues may arise in the price and availability data obtained from travel sites that are returned, and displayed in your search results.
Prices may also change frequently, as several people may also be trying to buy the same travel option simultaneously, changing the availability, as fares are not guaranteed until ticketed and confirmed.
Please share more detail with us at https://www.Cheapflights.co.za/support and we'll look into your report further.
Best,
William
Team Cf
Excellent service
November 1, 2018
Unprompted review
not everything is perfect in life
November 1, 2018
Unprompted review
On tuesday i checked the prices on the…
On tuesday i checked the prices on the site. The next day it was double
October 31, 2018
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
The fares displayed are offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed. Keep in mind that Cheapflights does not set or control the prices.
More questions about Cheapflights? Please visit this page: https://www.Cheapflights.co.za/support
Best,
William
Team Cf
Started with pricing of R4500 for…
Started with pricing of R4500 for tickets for 3 people from Durban to Cape Town and when time for paying the pricing tripled...did not go any further and will definitely no use this again.
October 29, 2018
Unprompted review
Reply from Cheapflights
Hello Debbie,
Thanks for leaving us a review.
The fares displayed in our search results are returned and offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.
Please share more detail with us at https://www.Cheapflights.co.za/support and we'll check it out.
Best,
Robert
Team Cf
I found it very easy to use
October 29, 2018
Unprompted review
Userfriendly
Very userfriendly. Even for an old school granny was it simple enough for me to book and pay for my flight. Very nice to keep the technology as simple and plain as possible for everyone to use
October 29, 2018
Unprompted review
Same as airline website. No difference
Its is the same as booking on the airline website.
October 28, 2018
Unprompted review
Reply from Cheapflights
Hello Steve,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel search tool dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
If you have any questions about how Cheapflights works, please visit this page:
https://www.Cheapflights.co.za/contact-us
Best,
William
Team Cf
Not user friendly!
October 27, 2018
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review.
I will share your comment with our Product team.
If you have any questions regarding the usage of our filters, please feel free to reach out to us directly at:
https://www.Cheapflights.co.za/support
Our support team are always glad to help!
Best,
Robert
Team Cf
The prices are all over the place
The prices are all over the place, you think it's a certain price, and then when you want to pay, the price all of a sudden doubles, what nonsense, doesn't seem like a legit webiste!
October 26, 2018
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review.
Prices and availability changes do happen.
Please share more detail with us at https://www.Cheapflights.co.za/support and we'll look into your report further. Screenshots are always helpful.
Best,
Robert
Team Cf
The best site to book any of your…
The best site to book any of your flight and accomodation
October 24, 2018
Unprompted review
Reply from Cheapflights
Hi there,
Thanks for leaving us a review and for using Cheapflights.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
At Cheapflights, we do our best to show you as many booking options as possible that are available.
More questions about Cheapflights? Please visit this page:
https://www.Cheapflights.co.za/contact-us/
Best,
William
Team Cf
What was not clear for the first time…
What was not clear for the first time user is the name issue when you have more than one name. It would not allow me any spaces and after many restarts I find out that that is how it works. Maybe some examples as a hint.
October 18, 2018
Unprompted review
quick and reliable
October 18, 2018
Unprompted review
EXCELLENT COMPANY
VERY HELPFUL AND EASY TO USE. i FOUND VERY CHEAP FIGHTS IN NO TIME AND FROM MY RESEARCH THE COMPANY PROVIDED FLIGHTS WITH THE BEST PRICES.
October 15, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.