Cheapflights.co.za is a SCAM. I tried to book a flight through them today and R10k was taken from my credit card by Bravofly. The bank won’t refund me as they say I gave my card details so it is not f... See more
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Beware, after accepting my booking and payment, they simply cancelled a few days later. Their excuse was that their was an error in the booking, hence they cancelled the booking. In their email they... See more
Company replied
I received an email with prices and did a booking for the R592 from Cape Town to East London. When I reached the last page to do the payment the final price was R2100 (and I did check not to choose an... See more
Company replied
Scam scam scam!!!! Please don't use cheap flights! They advertise flights from agencies who are scammers. They took R25 000 of mine and I haven't gotten it back, they said I'd recieve a refun... See more
Company details
Written by the company
Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.za/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.
Contact info
South Africa
- cheapflights.co.za
1.3
Bad
450 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
All that I could expect from a search…
All that I could expect from a search for my flights available.
November 28, 2018
Unprompted review
Good reviews but needed more detail wrt…
Good reviews but needed more detail wrt flights and overall costs.
November 27, 2018
Unprompted review
Excellent experience
November 24, 2018
Unprompted review
Found the cheapest flight amongst all…
Found the cheapest flight amongst all the airlines quickly without having to go to each and every single airlines website.
November 23, 2018
Unprompted review
excellent service
November 23, 2018
Unprompted review
I booked my flight and even got the sms…
I booked my flight and even got the sms to confirm. it said successful but then screen went blank and no flight was confirmed.
November 23, 2018
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review and for using Cheapflights.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison website dedicated to bringing you the best deals. Once you have found what you are looking for we direct you to the relevant company to make your booking. Therefor we have no insight in your booking details.
If you have not yet received your booking confirmation a great place to start looking is in your email junk folder, just in case it’s hiding in there.
If not then we would recommend checking your bank statement to see which company name is next to the transaction.
This will be the company you need to contact for assistance and ask for your booking confirmation.
More questions about Cheapflights? >> https://www.Cheapflights.co.za/contact-us/Best,
Robert
Team Cf
Tried booking flight and as you get to…
Tried booking flight and as you get to payment it says sorry no longer available at this prices 👎🏽
November 22, 2018
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
At Cheapflights, we make every attempt to get accurate prices as a free search tool, however on occasion, accuracy issues may arise in the price and availability data obtained from travel sites that are returned, and displayed in your search results.
Prices may also change frequently, as several people may also be trying to buy the same travel option simultaneously, changing the availability, as fares are not guaranteed until ticketed and confirmed.
Feel free to share more detail with us at www.Cheapflights.co.za/support and we'll check it out.
Best,
William
Team Cf
👌🏽 Affordable and efficient.
November 22, 2018
Unprompted review
Very user friendly
November 20, 2018
Unprompted review
I made an error on booking for my son…
I made an error on booking for my son to come visit me over Christmas and called the call center to please help me to change the dates from Nov to Dec.. the lady name Khanyi was absolutly BRILLIANT. "Thank you Khanyi" for your gentle and most helpful support via telephonic... We need more of you in customer services... she was so patience with me. Although the flight now cost me a R1200 more it is well worth having my son with me for Christmas... Thank You FlySafair you rock
November 19, 2018
Unprompted review
Easy to use and quick
November 15, 2018
Unprompted review
Cheapest Flights
I am satisfied with the response that I received. We want to know the best prices for the festive season, and got the answer quickly.
November 14, 2018
Unprompted review
Site itself is user-friendly and…
Site itself is user-friendly and understandable. The 'discounted' travel options that were offered were just not anything amazing ...
November 14, 2018
Unprompted review
STORY FOR THE CONSUMER'S BOARD
I received an email with prices and did a booking for the R592 from Cape Town to East London. When I reached the last page to do the payment the final price was R2100 (and I did check not to choose any extras). I phoned the number on the screen but the lady could not understand my query and then I send them an email but still did not get any reply EXCEPT for further "specials". Very disgusted and I do have a screenshot and are going to take this matter to the consumer's board.
November 13, 2018
Unprompted review
Reply from Cheapflights
Hello Jackie,
Thanks for leaving us a review.
Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels.
Please share more detail with us at www.Cheapflights.co.uk/support and we'll look into your report further.
Best,
Robert
Team Cf
Advertised rates are a sham
I logged onto cheapflights and found a return flight from Jhb to George on the internet. The flight was advertised at R13??.??. When I wanted to book the flight i continuously got a error message. I continued trying but to no avail. Eventually the same flight was advertised at R18?? again. Again, when I wanted to pay for the booking I was blocked again by the Cheap Flights website. Again for about an hour. I even called their Customer Care but also got no joy from them. Eventually the only flight I could get was offered at R28??.00 It seems that Cheap flights advertise at cheap prices but when a booking is made they block all payments just to up the price. This is clearly a sham to get bookings but then they do not honor their advertising.
November 12, 2018
Unprompted review
Reply from Cheapflights
Hello Jan,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
The fares displayed are offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.
Please share more detail with us at https://www.Cheapflights.co.za/support and we'll check it out!
Best,
William
Team Cf
masterpieces
November 8, 2018
Unprompted review
Well presented and well priced.
November 7, 2018
Unprompted review
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