Cheapflights.co.za is a SCAM. I tried to book a flight through them today and R10k was taken from my credit card by Bravofly. The bank won’t refund me as they say I gave my card details so it is not f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beware, after accepting my booking and payment, they simply cancelled a few days later. Their excuse was that their was an error in the booking, hence they cancelled the booking. In their email they... See more
Company replied
I received an email with prices and did a booking for the R592 from Cape Town to East London. When I reached the last page to do the payment the final price was R2100 (and I did check not to choose an... See more
Company replied
Scam scam scam!!!! Please don't use cheap flights! They advertise flights from agencies who are scammers. They took R25 000 of mine and I haven't gotten it back, they said I'd recieve a refun... See more
Company details
Written by the company
Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.za/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.
Contact info
South Africa
- cheapflights.co.za
1.3
Bad
450 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with service and specials
I love the good prices on offer as well as regular specials.
January 18, 2019
Unprompted review
excellent rates and bookings made easier
ood morning
This was the first time that I used this method of booking. I found the rates absolutely excellent and affordable. I have not taken the flight as yet but I am sure that Kulula would give exceptional service. I will be travelling with my 75 year mum so I hope that this is going to be a good experience for both of us.
In terms of the bookings, I would definitely recommend it in the blink of an eyelid.
Thank you for making life easier at the press of a button.
Keep up the good service.
Kind regards
Priya Govender
January 17, 2019
Unprompted review
Great website
I have not yet booked flights as yet. Basically I am doing research for our planned trip in April 2020 and wanted a guideline as to pricings of flights to Bangkok.
January 15, 2019
Unprompted review
i HAD THE WORST EXPIERNCE EVER
i HAD THE WORST EXPIERNCE EVER. I WILL NEVER EVER USE YOUR COMPANY AGAIN. i AM WRITING A COMPLAINT ON HELLO PETER AS WE SPEAK. AND IF YOU CAN ACTUALLY ANSWER THE PHONE AND HELP BUT NOOOOO YOU JUST WANT TO STEAL PEOPLES MONEY, WORST SERVICE AND UNFRIEDNLY PEOPLE TO DEAL WITH EVER. TAKE TRAVEL STAR OFF YOUR LIST THEY WILL COST YOU TO LOOSE A LOT OF CUSTOMERS.
January 15, 2019
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
It seems that you had a bad experience with one of our partners.
Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance.
If you have further concerns/questions, feel free to reach out to our support team at:
https://www.Cheapflights.co.za/support
Best,
Robert
Team Cf
This site was recommended to me it…
This site was recommended to me it saved me a fortune I will always use it now thanks
January 13, 2019
Unprompted review
The site was a slow
January 13, 2019
Unprompted review
EXCELLENT SERVICE
Good Day
My reservations went smooth.No hassles and within minutes my flight was confirmed and I'm on my way to Mauritius.
Greetings
A.C
January 9, 2019
Unprompted review
the system s user friendly and give me…
the system s user friendly and give me a variety of options to choose from. I simply love it
January 8, 2019
Unprompted review
Insurance was too expensive and only…
Insurance was too expensive and only addes on at the end of the transaction
January 7, 2019
Unprompted review
Reply from Cheapflights
Hello Desiray,
Thanks for taking the time to leave us a review and for using Cheapflights.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
If you need booking assistance, please contact the company offering the flights you are interested in as they can provide more information regarding trip insurance.
Best,
Robert
Team Cf
System needs a tweak in option
I might be harsh when i give a 3 star. But the flight dates are a bit confusing.
This is my 1st time using this app. I was only using it to compare to flight centre prices.
The app does not give me the function to chose the following on return flight.
Johannesburg to Singapore to Phuket and back on on a different date(only gives me Hong Kong). Do i need to select multiple cities(then its easy to pick Johannesburg and Phuket)? I might not be reading the system correctly or have not fully grasp the user direction. Will still try to figure it out
January 6, 2019
Unprompted review
Always reliable.
January 4, 2019
Unprompted review
just starting
December 20, 2018
Unprompted review
Rate before use?
Asking someone to rate a service they've barely used.. from me you'll get no stars if it was an option. It is presumptuous and rude to think I should now rate something that I can't even comment on yet. Stupid request, stupid response.
December 18, 2018
Unprompted review
Reply from Cheapflights
Hello Francois,
Thanks for your feedback.
We'll share your comments with the relevant team.
If you have any questions regarding Cheapflights and the usage of our filters, please feel free to reach out to us via this page:
https://www.Cheapflights.co.za/support
Our support team are always glad to help!
Best,
Robert
Team Cf
Did not find anything suitable to my…
Did not find anything suitable to my needs. Nothing wrong with the site though just my requirements do not correlate to what is available at present.
December 12, 2018
Unprompted review
Very user friendly and efficient.
December 7, 2018
Unprompted review
Have a lot of options
December 2, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.