Cheapflights Reviews 

Wow. What a bunch of bullshit. Booked my flights at the time I wanted to travel and price. Then recieved a phone call tgat this was a "promotional" flight and if I need more flexible on my times to get the rate id agreed to. Crimony this really screwed up the trip

Sent a ticket for the dates I requested. Checked with the airline the reference was for 2 complete different months. I rang dhflights they admitted the mistake was on their end .. the flight was ment to cost£90 they charged my card £490 and have not refunded one penny after promising a refund

Do business with these folks at your own risk… the customer support is zero and they do not care what your experience is. Bottom line is there is an additional 400 it had to be paid to get my mom home. I fully understand that mistakes happen in both people and process, but how you handle these as a company is a lot about who you are. She was treated rudely… is offered zero help and even less empathy.

I only decided to purchase from them because their website showed better seats i could PAY for (not even free upgrade) which other websites did not show available. After purchasing and paying around $800 extra SPECIFICALLY for those seats, the confirmation email they sent said those seats are not available so they assigned some random cheap seat to me WITHOUT refunding my seat selection fee! Also NOT Canadian despite their claim! Every single customer support was Arabic speaking and rude as well!! NEVER AGAIN!

Our flight was cancelled without notice, I was in a foreign country and lost sleep for three days on vacation thinking about how we will get out of there. They promised they will put us in the same flight but that never happened. I had to call thousand times from abroad. I was forced to take a longer two legged flight versus one leg. For 16 hours total versus 9 if I wanted to get out of a foreign country at same price or I will have to come up with 8000$ more for same flight. Airline claimed CFF made a bad reservation and that is why they cancelled. Customer service representative called me and left a message once in US. I call d back and left a message and they never called me. Terrible experience. Honestly we are many now whom have suffered the same experience. This company should not be in the market, they are hurting a lot of people and their precious time off which is a time of relaxation and enjoying after many months of hard work. Unacceptable!

I was contacted by the company thru email and phone. I asked them to amend the mistake, stop doing this to others and compensate for all the frustration. I emailed back and called a couple of times to know if they had any answer to my request. No response, No email, No phone call so far.

I will move another notch. AA will be included in my demand.

The reason for this review is to be aware of this company cheapflights! Please read you're reviews, this company is horrible! I was notified by email that I had a refund from cheapflights, what! I called them to see what was going on, only to speak with someone that I really couldn't understand! She notified me that they canceled our flight with only five days before departure, because of the airline, what! Was told that they would refund me within 24 to 48 hours, still waiting! This company really needs to be out of business, there practices is outrageous. It's best to buy directly from the airlines of whom you're flying with. Just my opinion!
Cheapflight is not the way to go!

I booked flights for my parent’s through cheap flight website but they redirected to the fraud website BudgetAir. The flight got cancelled due tension between India and Pakistan on 07 May,2025. And that “Budget Air” not refunding the amount.

Highly recommended not to use this “Cheap flights.com” for flights and other purposes.

I believe I was misled by a fraudulent travel service. One of the representatives from "Air Reservation" quoted me a price of $2,294 for a trip to Jamaica for five people. However, when I contacted American Airlines directly, I discovered that the tickets were actually on hold for nearly $6,000, with no names attached to the reservation.

The representative also informed me that I wouldn’t be able to access or view my tickets until 10 days before departure, which is well beyond the 24-hour window they initially mentioned. This delay would prevent me from making any necessary changes in time, effectively forcing me to either pay the $4,000 difference or cancel the trip altogether. Stay away from tarifasodeal.com airreservation anything 3rd party are fradulent people. go to the airline directly

Booking Canceled Without Proper Notice – Still No Refund

I booked a flight on May 13th, and the company didn’t notify me of the cancellation until May 30th. This last-minute notice left me scrambling to find an alternative flight.

I requested a refund on May 30th, but I was later told it wasn’t initiated until June 10th—11 days after my request. I was initially promised the refund would be in my account by June 30th, but that hasn’t happened. My bank shows no refund activity at all.

Customer service has been frustrating—I’ve been hung up on twice, and no one can provide actual proof that the refund has been issued. Now I’m facing a potential 90-day investigation through my bank just to recover my money.

This is a major red flag. I can’t recommend this company. Be cautious before booking.

DO NOT BOOK WITH THESE PEOPLE!!! I made reservations and they cancelled my ticket without informing me. I searched on the airline's site for my trip and could not find a booking. When I called Cheapflights, they told me that my ticket was cancelled and I would be refunded but I could book another flight with them!!! Some joke!!! I will NEVER do business with them again. In fact, Im waiting on the refund that they said is already in process - I want my money back!! About a day before my flight I received email notifications. I will keep you posted.

DO NOT BOOK THROUGH THESE CRIMINALS!!! I had booked a flight from Cleveland, Ohio to Munich, Germany and as you would expect it was expensive. Still cheaper than most and in a situation as a young adult I did not have much money. Something about one of my connecting flights changed and instead of helping find a solution my entire order was canceled. This company robbed me of over $1,000 as a young man attempting to visit his wife whom was going through the painstaking process of getting a fiancé visa. Very stressful situation to begin with and these soulless crooks took what little money I had for travel and basically told me to kick rocks. So again please spend the extra $200 with a credible company it’s worth it.

They took our card number, took our money, no flight was booked. This is ran by an Indian scam call center. DO NOT BUY TICKETS FROM HERE

If I could give a Zero I would!!! There worst company ever to deal with. Scammers!!!! Do not use them!! I never got my tickets and now they keep saying they refunded my credit card but they haven’t! Liars and scammers!!! They need to go to jail and someone needs to investigate them! It’s been 3 weeks and still don’t have my $3000 back! Such a waste of time and I am beyond angry.

Cancelled my flight without telling me. Poor communication through the whole process. Don't use them.

Had a flight booked for me an my family of 6 and soon as we got to the airport they told us our flight was canceled, cheap flights canceled the flights on the 23rd never called sent refund nothing. 1700$ gone communication sucks. Just a overall terrible experience

CAN WE GIVE ZERO STARS??
RUN, DO NOT WALK, RUN FROM THIS COMPANY.
THEY NEVER BOOKED MY FLIGHT AND THEN TOLD ME 10 HOURS BEFORE TAKE OFF THAT MY FLIGHT WAS CANCELED.
HORRIBLE CUSTOMER SERVICE, THEY LIED TO ME TRYING TO TELL ME THAT "ALASKA" CANCELED IT. NO THEY DIDN'T... I CALLED ALASKA AND WAS TOLD THEY ARE LYING.

HORRIBLE CUSTOMER SERVICE: TRIED CALLING ALL DAY TO GET THROUGH AND IT EITHER WENT TO VOICEMAIL, OR JUST HUNG UP AUTOMATICALLY AFTER 30 MINUTES OF WAITING ON HOLD.
NOW, WE HAVE NO FLIGHT TO OUR DESTINATION, WHICH NEEDS TO LEAVE IN 8 HOURS.

RUNNNNNNNNNNNNNNNNNNNNNNNNNNNN.....

The worst company ever. I bought one way ticket Milan to Los Angeles, and they added ticket which I never requested-leaving from New York .I called them to find out that they made a mistake and canceled my flight after all. They tried to put me on different flight at 5am leaving from MIlan. they canceled my flight without telling me and also added flight from NY to Milan which I never even requested, horrible customer service. they keep you on hold for 50 min just to tell you they made a mistake or it's a glitch. Never again I will use them!!!!

This company is a SCAM. They partner with HOTFLIGHT DEALS. They charge my card for 1,900 to book a 5 tickets but didn’t. I asked for refund after 2 weeks , because no tickets were sent . They did something that it appeared as pending credit on my card that day, however next day it disappeared. Its been since May 13th I don’t see a credit. THEY ARE BIG TIME SCAMMERS. They send me fake screenshots showing a refund but its not valid. I can’t believe that nobody can STOP THIS.”COMPANY “ to continue doing this.

DO NOT US THEM THEY ARE A SCAM THEY CHARGE MY CREDIT CARD AND NO TICKETS WHERE SEND I BEEN CALLING I WAIT FOR 1 HR AND SEND EMAIL THE SAY I DONT HAVE A RESERVATION WITH THEM !!

Do NOT USE them i ended up having to cancel my credit card I paid for a round trip for 287.00 then 4 hours later told my return flight was sold out so I had to switch flights they gave me the same flight just for an extra 900 dollars on top of the 287 I asked to cancel and they said they couldnt it was booked already but it wasn't because it was supposedly sold out. Customer service was terrible multiple ppl either put me on hold and never came back or hung up on me. Talk about stress and I just needed to get to my grandmothers funeral now im having to rent a car and drive because of the games this company plays one female rep even laughed in my face when i called and explained my situation she laughed at my frustration. Again do not use them its a scam !!!!!! There was also no fine print or warnings that after you pay it's subject to increase this should be illegal.