CheapOair.ca Reviews 7,473

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,584 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and professional attitude, making the booking process smooth and easy. Many people highlight the exceptional customer service, noting that agents are knowledgeable and provide detailed explanations. The overall service is often described as excellent, with consumers appreciating the efficiency and user-friendly experience of the online booking system. However, some customers also noted issues with pricing, mentioning that the cost of flights sometimes increased during the booking process or that additional fees for services like seat selection were not clearly communicated. A few other people also felt that customer service could be unhelpful in certain situations, particularly when trying to make changes to existing bookings.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the professionalism, patience, and... See more

Booking process

Consumers find the booking process to be a positive experience. Many customers report that booking was easy,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising agents for being polite,... See more

Price

People report ambiguous experiences with price. Many customers found good or reasonable prices, with some... See more

Service

Reviewers highlight positive aspects of service. Many customers express satisfaction, praising the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All steps were completed successfully, however I was dealing with an agent from India. He was very patient with me and did his best to allow me to understand for which I am very appreciative. I am hea... See more

Company replied

Rated 4 out of 5 stars

Everything was going great until I had to pay and then it wouldn't take my payment info. I called support to find out why and he informed my that the price of the flight had gone up while I was trying... See more

Company replied

Rated 4 out of 5 stars

My original online booking gave me alternate dates however I didn’t notice till after I had booked. It cost me much more to book on the date I wanted.

Company replied

Rated 4 out of 5 stars

You gave easier access to your information. The booking process was much easier, and you offered a better deal. No lengthy wait for human assistance.

Company replied


Company details

  1. #5 of 5 best companies in Travel Aggregator
  2. #17 of 18 best companies in Travel Agency

Information provided by various external sources

Find cheap airline tickets with exclusive cheap airfare deals. Book cheap flights, discount plane tickets, cheap air tickets & more. Save hundreds by booking cheap tickets on CheapOair.ca!

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 1 out of 5 stars

Your company completely ripped me off

Your company completely ripped me off.
The add ons! What a joke.
Travel protection- 0
I paid for luggage- nope.
My wife and I have used your site for many years.
You just lost two customers.

May 6, 2026
CheapOair.ca logo

Reply from CheapOair.ca

We regret that your experience with the add-ons, travel protection and luggage service did not meet your expectations. Our agent have assisted this reviewer regarding their concern.

Rated 5 out of 5 stars

Always best flights to meet my needs…

Always best flights to meet my needs and budget

May 6, 2026
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Reply from CheapOair.ca

We're happy to hear that you consistently find flights that align with your needs and budget. Thank you for your valued feedback!

Rated 5 out of 5 stars

Best ever service

Best ever service

May 5, 2026
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Reply from CheapOair.ca

We appreciate your feedback and are happy you had a very good experience with our service.

Rated 5 out of 5 stars

Professional and courteous service …

Culvert at Cheapoair helped me thoroughly to book my tickets. He is very professional and patient. I had a different return date than the other passengers. He also took care of it very well. I highly recommend cheapoair for their services.

May 5, 2026
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Reply from CheapOair.ca

We're happy to hear that our agent provided you with professional and patient service while booking your tickets! We appreciate you recommending our services.

Rated 5 out of 5 stars

Easy access

Good flight website

May 5, 2026
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Reply from CheapOair.ca

We appreciate your feedback and are happy you had a good experience with our service.

Rated 5 out of 5 stars

Always helpful to assist in booking my…

Always helpful to assist in booking my flights ... especially when the airlines systems don't work !!

May 5, 2026
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Reply from CheapOair.ca

We're glad you found our assistance helpful when booking your flights. It's great to know we could help, especially when airline systems create difficulties. Thanks for your feedback!

Rated 5 out of 5 stars

good service

May 5, 2026
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Reply from CheapOair.ca

We appreciate your feedback and are happy you had a good experience with our service.

Rated 5 out of 5 stars

Good place to purchase Plane Ticket

Easy to purchase my Plane ticket for 2027

May 4, 2026
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Reply from CheapOair.ca

We're happy to hear that purchasing your plane ticket was easy. Thank you for your positive feedback; we appreciate it.

Rated 4 out of 5 stars

Very Knowledgable & thorough.

Very Knowledgable & thorough.
Appreciate his handling of this.
Thank you !
Jon King.

May 4, 2026
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Reply from CheapOair.ca

We're happy to hear that you found the service to be knowledgeable and thorough. We appreciate your feedback and are glad that you were satisfied with the handling.

Rated 5 out of 5 stars

The agents are very courteous and…

The agents are very courteous and knowledgeable, my flight was book right away.

May 4, 2026
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Reply from CheapOair.ca

We're happy to learn that our agents' courtesy and knowledge helped book your flight quickly. We appreciate you sharing your positive experience with us!

Rated 3 out of 5 stars

Website is confusing

Website is confusing. Still not sure if my tickets are confirmed.

May 4, 2026
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Reply from CheapOair.ca

We apologize the website was confusing. We show the tickets have been confirmed and the confirmation has been sent to your email.

Rated 4 out of 5 stars

Okay

Great service

May 3, 2026
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Reply from CheapOair.ca

We appreciate your feedback and are happy you had a very good experience with our service.

Rated 4 out of 5 stars

The hekped me finish my booking

The hekped me finish my booking
I am curuous thogh a canadian airline leaving from Toronto why does is charge U.S. dollars?

May 3, 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're happy we could assist with your booking. We appreciate your question about the currency. We see that these tickets were booked on a U.S. based website and tickets were issued in U.S.Dollars (USD). We see that your concern has been resolved. For future reference, please visit our Canadian website, Cheapoair.ca for prices in Canadian dollars (CAD).

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