Cheaprollerbanners Reviews 271

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Superb service - excellent quality banners and branded tablecloth. Fast production - same day service! Great company with cheerful staff and a ‘can do’ attitude!

Rated 5 out of 5 stars

Repeat Custom, The team have been absolutely fantastic, and have really come though at the last minute multiple times. Roller Banner and print quality is absolutely fantastic! Next day,... See more

Rated 5 out of 5 stars

I CANNOT express how happy I am with the 3x3 popup banner we ordered. Not only did they manage to ship this out to us in a 3 day turn around (every other company I phoned was a minimum of 5 working da... See more

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4.4

Excellent

TrustScore 4.5 out of 5

271 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Pathetic

Pathetic!

No one bother's to answer emails or calls.

Ordered for next day delivery, it's 5th day today and still thee is no sign of delivery or even tracing the parcel - if it's even shipped!

Avoid

June 20, 2022
Rated 5 out of 5 stars

Edit - Scam. DON'T USE

Edit: Banners were produced and sent, communication was lacking though. -- Scam. Don't use. Don't get back to you and in my case, never confirmed artwork or gave an option to upload after paying.

June 10, 2022
Unprompted review
Rated 3 out of 5 stars

Quality not the best

Good that they fulfilled quickly. Not so good that quality of the banner was lower than I'm used to with colours looking muted and lacking contrast.
They look faded from day 1.

Communications were not great as they're so busy. Plus no one ever answers the phone.

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Website was easy to navigate and uploaded my design easily. Good quality printing and a great price. Delivery was quick and efficient. Very happy customer.

May 25, 2022
Rated 1 out of 5 stars

Very disappointed returning customer

EDIT: Really disappointed. After a great previous order, I reordered the same banner with a different design on their website.
The banner I received was not the same quality in either the hardware or print quality that I had received before. The print had what looked like white scratches within it and the top of the banner was bent upon opening. I have emailed, tried to call, left a Facebook message and tried their chat feature on the website to try and get an exchange but have had no response at all.

May 24, 2022
Rated 5 out of 5 stars

I ordered a banner and was impressed…

I ordered a banner and was impressed with the quick turnaround and design work done by Rob, and Josh who just nailed the final touches on it. The banner is pretty good for an economy one and I am glad to be using at this weeks exhibition. As a mior busness I felt it is great value for money.

May 24, 2022
Rated 1 out of 5 stars

Could not accept their own generated…

Could not accept their own generated design. Banner did not arrive in time as discussed, despite paying for 24 hour delivery. No communication about this and no urgency.

May 17, 2022
Cheaprollerbanners logo

Reply from Cheaprollerbanners

Hi Jason,

You ordered on the 5th May at 6:43pm.
We shipped your banner out on the 6th May at 3:46pm.

Kind Regards,
Josh

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Banners arrived broken and with handprints all over the banner. They then dispatched the replacements to the wrong address despite confirming they would send to the new address as they were at fault. They are refusing to refund so have made charge back on debit card.
The company don't care about what their goods look like. If I could attach photo evidence I would. No one deserves to pay for goods and get rubbish customer service and have their money wasted.

May 11, 2022
Unprompted review
Cheaprollerbanners logo

Reply from Cheaprollerbanners

Hi Danni,

("The company don't care about what their goods look like. If I could attach photo evidence I would"

If this is the case why would we reprint the banners for you)

We are very sorry you had problems with your first banners. We did reprint the banners and ship back out to your original delivery address. You then decided you wanted a refund without sending the goods back.

After speaking the customer service advisor, you called on the phone I can honestly say I am shocked/appalled at the way you spoke to them. Nobody comes to work to be screamed and swore at.

We did make a mistake and we did rectify it as we always would when we are at fault.

Kind Regards,
Josh

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