Cheapticketsdeal Reviews 

146
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was initially a little dubious about using this website, but I’m so glad we did! David was absolutely amazing and helped us secure a fantastic deal on flights to Tokyo for our family of three. He w... See more

Company replied

Rated 5 out of 5 stars

Great customer service. When I reached out for help, I was pleasantly surprised by how professional and efficient Jack Thompson was. He quickly pulled up several options for me, explained the differen... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience booking through this service, and Jack Thompson was the reason why. He went above and beyond to ensure I found the right ticket at the best price. He explained everything... See more

Company replied

Rated 5 out of 5 stars

Very kind service right from the start.. I had booked with another company for a new year's trip to Athens, needless to say my reservation was cancelled (probably due to the high demand) and price... See more

Company replied

Company details

  1. Travel Aggregator

Written by the company

Cheapticketsdeal.co.uk is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.co.uk has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.


Contact info

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(146)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall good experience

The interface was fairly easy to use. But what I really liked was the customer service team being on top of my reservation and proactive in offering services.

December 2, 2024
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Camilo,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.co.uk

Rated 5 out of 5 stars

Very helpful

Very helpful

November 14, 2024
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Hashi,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.co.uk

Rated 5 out of 5 stars

For a moment I doubt about the buying…

For a moment I doubt about the buying of the ticket for my son, but I contacted cheapticketsdeal staff they were friendly and accurate with the information
I chatted with Jack on their website everything went ok, and then I call today a lady name Annie was so helpful and kind, I had a very good experience

September 7, 2023
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT EVER USE THIS COMPANY…

PLEASE DO NOT EVER USE THIS COMPANY…

REFUSING MY REFUND FOR OVER A YEAR NOW!
STILL NOT HEARD ANYTHING FROM THIS COMPANY!!

We booked our Flights to South Africa in Feb 2020, these were cancelled due to Covid-19 in October 2020. I have been contacting both the @co.uk and the @com support to get any assistance on my full refund as per UK Law. After over 60 emails some confirming that the airlines have already refunded the Agent I am still waiting for my money.
I have telephoned them over 20 times already, both UK and US teams, requesting my refund only to be told that a supervisor or the Refund team will contact me back, this NEVER happens.
Is this a Fraudulent company?
Do they even exist?
Are they just scammers?

PLEASE DO NOT EVER USE THIS COMPANY…

December 9, 2021
Unprompted review

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