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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, noting that the process of obtaining subscriptions is often smooth and efficient. Many people appreciate the quick activation of their services and the overall trustworthiness of the business, often returning for multiple years. However, some customers also noted issues with subscriptions occasionally failing or being interrupted. A few other people also felt that response times from customer service could be slow, with some experiencing delays in resolving issues or receiving replies to their inquiries.

What people talk about most

Subscription

Reviewers highlight ambiguous aspects of subscription services. While some customers praise quick delivery,... See more

Service

Consumers find service to be ambiguous, with some praising fast, professional, and quick service delivery,... See more

Response time

People report ambiguous experiences with response times. Some customers praise quick and helpful responses,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the support... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their experience as... See more

Based on these reviews

Rated 4 out of 5 stars

After exactly 2 weeks Cheapzy has come through and sorted out my Spotify sub failing 6 months in with a really nice solution. Wasn't happy about the delay but they've made up for it, so thank you.... See more

Rated 4 out of 5 stars

I got youtube Family Premium and Crunchy Roll. There were some interruptions on Youtube subscription but generally it worked fine. However it stopped working and I had to contact support several times... See more

Rated 4 out of 5 stars

I’ve been a customer for several months now. The service is good and the prices are fair. If you’re looking for a service with a 99% SLA, this isn’t for you. But if you want popular services at a low... See more

Rated 5 out of 5 stars

Used them for YouTube premium for two years, very reliable with either PayPal or credit card. First year the service was activated within 12 hours this time took abit longer around 48 hours but still... See more


Company details

  1. Gaming service Provider

Written by the company

Cheapzy is a service in which you can purchase popular products for cheaper. We sell various products such as Spotify Premium, Discord Nitro, YouTube Premium, Steam Games, and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 32% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

YouTube Premium disconnected after two months.

I purchased YouTube Premium in September 2025, and the service initially functioned as expected. After two months, access was disconnected. Despite repeated follow-ups, the issue was never resolved. In February 2026, the owner instructed me to dispute the charge with my credit card issuer; however, disputes are no longer permitted due to the length of time that had elapsed.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Constant issues with Netflix!!!

Constant issues with Netflix since pretty much day one. Asked for refund several times but request keeps getting ignored. Will instead give BS reason about account being transferred to another one. Will work for a day or two then run into the same issue. Support takes forever to reply. Now they won't even reply to my messages. Been a couple of months now and still haven't resolved Netflix issue. Asked for refund once again. Messages being ignored. Bad business practice.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Paid for a Year, Lost Access After 1 Month, 3 Months of Excuses

I paid Cheapzy for a full year of service. After the initial one-month trial period, my account suddenly showed as expired.

That was December 25, 2025.

Since then, I have spent over three months chasing support across dozens of messages. I was repeatedly told:

• “Will be done shortly”
• “Within the next few days”
• “Waiting on supplier”
• “Trying to speed it up”

Weeks passed. Nothing happened.

I provided every screenshot and verification they asked for—multiple times. Each time, the response reset back to vague promises with no action.

Timeline highlights:

• Dec 25 — reported expired account
• Jan 7 — promised fix “within a few days”
• Jan 14 — blamed supplier delays
• Jan 28 — asked for more screenshots (again)
• Feb 3 — after nearly 3 months, still unresolved, told “will be done shortly”
• Feb 6 — still no restoration, still no refund, still no concrete timeline

As of today, I have:

❌ No active service
❌ No refund
❌ No explanation
❌ Endless stalling

At this point I genuinely fear they’ve taken my money with no intention of honoring the purchase.

If this were a one-off delay, fine. But this has been months of false urgency and recycled promises while holding my payment.

I would strongly advise anyone considering Cheapzy to stay away until they can demonstrate basic reliability and customer support.

I regret trusting this service and will be pursuing a chargeback and formal complaints.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Cancelled YouTube, still not resolved

I've used Cheapzy in the past for multiple subscriptions, but in December 2025 my YouTube premium was cancelled. Cheapzy asked us to reach out to support for assistance, but to date (Feb 26!) I still haven't had this restored. Cheapzy refuse to reply to me via Discord or email (as they state when someone leaves a negative reply) and won't issue me with a refund. I can see from their reviews that they're fulfilling new customer orders for YouTube, so I am greatly let down by them. I have at least 5 subscriptions per year through them and won't be renewing ANY of them.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

I'm 100% satisfied with the service

I'm 100% satisfied with the service. I understand there were some issues with YT, but I discovered the problem affected multiple sellers. However, despite the wait, I'm familiar with this seller. I've been with them for over a year now with multiple subscriptions and have never had any problems. For those who also have to wait a bit? It'll be fine.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience, exactly what's on the tin

Fast, support let me know immediately what the procedure would be, what I would need to do on my end to fulfill the order and within a day, the order was fulfilled.

Was worried I would be scammed out of my account, so I gave it a few days before I wrote the review, but nothing's amiss at all. I'd buy from these folks again. :)

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Bought Youtube premium and am happy

I recently bought Youtube premium a few weeks ago on my personal account though cheapzy.
So far I am happy that there has been no security issues with my account.
I will happily use them again in the future.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy any subscriptions from this…

Do not buy any subscriptions from this guy or share confidential information. I believe it could be a phishing scam to get access to your email accounts. They give you access to the service you want knowing that it will be blocked and they will get the refund and then have your money and your information.

January 26, 2026
Unprompted review
Cheapzy logo

Reply from Cheapzy

Hello,

We do not run phishing scams and we do not access or collect customer emails or personal data outside what’s required to provide the service.

We provide subscription upgrades, and if an upgrade is blocked or interrupted, it is covered under our warranty and fixed or replaced. No customer is meant to lose access without a resolution.

If you had an issue with your service or a refund request that wasn’t handled properly, please contact us directly so we can review your case and resolve it.

Email: support@cheapzy.net

Discord: discord.gg/cheapzy

Rated 5 out of 5 stars

Legit stuff here

Legit stuff here. If you have issues getting yt premium they will work with you to make sure you get it going. Doing the Lord's work giving the fair price for these services across the world.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Happy repeat customer

I've been using Cheapzy for Spotify and Discord for a couple of years and have never had issues. Fast turnaround and it's convenient that they accept PayPal now

January 18, 2026
Unprompted review

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