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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, noting that the process of obtaining subscriptions is often smooth and efficient. Many people appreciate the quick activation of their services and the overall trustworthiness of the business, often returning for multiple years. However, some customers also noted issues with subscriptions occasionally failing or being interrupted. A few other people also felt that response times from customer service could be slow, with some experiencing delays in resolving issues or receiving replies to their inquiries.

What people talk about most

Subscription

Reviewers highlight ambiguous aspects of subscription services. While some customers praise quick delivery,... See more

Service

Consumers find service to be ambiguous, with some praising fast, professional, and quick service delivery,... See more

Response time

People report ambiguous experiences with response times. Some customers praise quick and helpful responses,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the support... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their experience as... See more

Based on these reviews

Rated 4 out of 5 stars

After exactly 2 weeks Cheapzy has come through and sorted out my Spotify sub failing 6 months in with a really nice solution. Wasn't happy about the delay but they've made up for it, so thank you.... See more

Rated 4 out of 5 stars

I got youtube Family Premium and Crunchy Roll. There were some interruptions on Youtube subscription but generally it worked fine. However it stopped working and I had to contact support several times... See more

Rated 4 out of 5 stars

I’ve been a customer for several months now. The service is good and the prices are fair. If you’re looking for a service with a 99% SLA, this isn’t for you. But if you want popular services at a low... See more

Rated 5 out of 5 stars

Used them for YouTube premium for two years, very reliable with either PayPal or credit card. First year the service was activated within 12 hours this time took abit longer around 48 hours but still... See more


Company details

  1. Gaming service Provider

Written by the company

Cheapzy is a service in which you can purchase popular products for cheaper. We sell various products such as Spotify Premium, Discord Nitro, YouTube Premium, Steam Games, and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 32% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

No reply to my (many) refund requests…

No reply to my (many) refund requests (despite reply that I can request a refund (via Discord) following a massive Youtube Premium account cancellation by Youtube).
Edit: 2026-03-20 I have created ticket on discord month ago. Email weeks ago. Still no refund
Edit: 2026-04-15 No update. Still waiting for a refund!

March 7, 2026
Unprompted review
Cheapzy logo

Reply from Cheapzy

Hi Benjamin, we’re sorry for the lack of response and understand your frustration.

After the large YouTube Premium cancellation, we received a very high volume of tickets and requests, which has caused delays on our side. That said, you shouldn’t be left without an update.

Please email us at support@cheapzy.net
with your order details so we can locate your case and review your refund request as soon as possible. We’ll make sure it gets looked at and handled properly.

Rated 1 out of 5 stars

Avoid, Avoid, Avoid

I had subscriptions to Netflix and Spotify. Both subs kept failing with the companies detecting that I wasn’t in the originating country.
Back and forth on discord with Marzap many times with the accounts changed several times, until eventually it was taking weeks to get responses after multiple prompts.
Eventually he agreed to refund me as per his policy on his website.
I’m sad to report that months later, not a penny has been received.
Think twice about using Cheapzy. ☹️

July 1, 2025
Unprompted review
Cheapzy logo

Reply from Cheapzy

Hi, we’re sorry for the experience you had and for the delays in communication. We understand how frustrating it is to deal with repeated account issues and then have to wait for responses.

There was a large number of affected accounts during that period which created a high volume of tickets, and unfortunately that led to slower response times on our side. That said, you should not have been left waiting this long regarding a refund.

Please email us at support@cheapzy.net
with your order details so we can locate your case and review the refund situation immediately. We’ll make sure it gets looked at and resolved.

Rated 5 out of 5 stars

Service was priced really well

Service was priced really well, took awhile to receive the Yt Prem benefits but thats nothing to discourage waiting less than a day for them to kick in for the price offered. ($58/year) Owner kept in contact and updated when they were available. Great service

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Everything was nice, and quick about 12 hours I got my YouTube premium like promised !

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great and quick

Everything worked out well. The support is fast and answers all your questions. Got Youtube Premium within 24 hours of ordering!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Good Service!

I bought YouTube Premium for 12 Months. The activation took like 24 Hours and worked

February 18, 2026
Unprompted review
Rated 3 out of 5 stars

Netflix worked for about a month...then it stopped!

Netflix worked for about a month, then stopped working. The remedy to cure the issue worked for one day, then not at all. They promise a fix, but then they stop communicating. They have formed a group accounts and sell people profiles to those accounts. The thing is Netflix checks to see if all profiles are on the same IP...and if they are not, they bounce you. So this will be a constant battle, and you will lose.

Update: After opening 3 tickets, 30 hours later, and playing with their suggested, nonworking solutions for 4 of those hours, they did give me a new log in which is working...after I wrote this review. I can also tell you they responded to my ticket by asking that I update this review. Done.

An extra star added. Stay tuned in case this problem comes back.

3/26/26 update. No futher problems to date. Promised I would raise their status if things worked well. Remember...they read these reviews so if you have a problem, I suggest you write about it here.

February 4, 2026
Unprompted review
Cheapzy logo

Reply from Cheapzy

Hi, we’re sorry for the frustration you experienced.

After the issue was reported, we provided you with a brand new Netflix account to resolve the problem. We don’t leave customers without a solution, and replacements are part of our warranty process when disruptions happen.

If you’re still having issues or need further assistance, please contact us directly so we can review everything again and make sure you’re taken care of properly.

Email: support@cheapzy.net

Discord: discord.gg/cheapzy

Rated 5 out of 5 stars

Nice service

Nice service! Have to wait usually about 24 hours after paying etc~ you make a ticket and then follow through.

February 23, 2026
Unprompted review
Rated 3 out of 5 stars

All started well

All started well - I requested a Spotify Duo account for use by my wife and I.

Payment sent and account set up within a few days, but the country used was Pakistan which does not allowed Podcasts. My account is stuck as Pakistan for a year now.

Cheapzy did provide another account under a different email address WITH Egypt used, but only as Individual premium and now all my listening history is tied to the other account.

A bit of a mess that I feel could have been avoided but I do feel like Cheapzy at least tried to rectify the issue.

February 17, 2026
Unprompted review

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