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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, noting that the process of obtaining subscriptions is often smooth and efficient. Many people appreciate the quick activation of their services and the overall trustworthiness of the business, often returning for multiple years. However, some customers also noted issues with subscriptions occasionally failing or being interrupted. A few other people also felt that response times from customer service could be slow, with some experiencing delays in resolving issues or receiving replies to their inquiries.

What people talk about most

Subscription

Reviewers highlight ambiguous aspects of subscription services. While some customers praise quick delivery,... See more

Service

Consumers find service to be ambiguous, with some praising fast, professional, and quick service delivery,... See more

Response time

People report ambiguous experiences with response times. Some customers praise quick and helpful responses,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the support... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their experience as... See more

Based on these reviews

Rated 4 out of 5 stars

After exactly 2 weeks Cheapzy has come through and sorted out my Spotify sub failing 6 months in with a really nice solution. Wasn't happy about the delay but they've made up for it, so thank you.... See more

Rated 4 out of 5 stars

I got youtube Family Premium and Crunchy Roll. There were some interruptions on Youtube subscription but generally it worked fine. However it stopped working and I had to contact support several times... See more

Rated 4 out of 5 stars

I’ve been a customer for several months now. The service is good and the prices are fair. If you’re looking for a service with a 99% SLA, this isn’t for you. But if you want popular services at a low... See more

Rated 5 out of 5 stars

Used them for YouTube premium for two years, very reliable with either PayPal or credit card. First year the service was activated within 12 hours this time took abit longer around 48 hours but still... See more


Company details

  1. Gaming service Provider

Written by the company

Cheapzy is a service in which you can purchase popular products for cheaper. We sell various products such as Spotify Premium, Discord Nitro, YouTube Premium, Steam Games, and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 32% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

No Verified Reviews since 2025

The last VERIFIED review for this site was August of LAST YEAR —that should tell you everything you need to know.

Update/Reply: I’ve had a support issue open for FOUR MONTHS with no resolution. The owner’s response here is pure PR and completely ignores the fact that there are ZERO recent *verified* positive reviews.

Read any reviews that mention support and you’ll see the same pattern — issues raised, no resolution and no refund.

March 26, 2026
Unprompted review
Cheapzy logo

Reply from Cheapzy

We understand your concern, but this isn’t an accurate reflection of our current operations.

We actively respond to customers through our primary support channels (Discord and email), where issues are handled much faster and more efficiently than on review platforms. If you look at our recent activity there, you’ll see we are consistently assisting customers and resolving issues.

Regarding verified reviews, many of our customers come from organic and community-based channels where they don’t always leave “verified” reviews, but that doesn’t mean they aren’t real or satisfied customers.

We always stand behind our service with a full warranty. If anyone experiences an issue, we encourage them to contact us directly and we will make it right.

If you have a specific concern or experience, feel free to reach out, we’re here to help.

Rated 1 out of 5 stars

When it goes off it goes off…

As they have scaled a bit their support now stinks to death. Bought YouTube Premium in September, went down in early December, submitted several tickets and still unresolved, just not worth the gamble with them anymore.

They used to care quite a lot about 1 star reviews on here but they don’t even bother replying to them anymore. I had several subscriptions with cheapzy but won’t be renewing after the YouTube debacle.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Subscription stopped after 1month

£56 for Youtube premium for a year. It went off after a couple of weeks. Marzap got me back on. A month later it went off again. Marzap assured me he would get it back on. Four months on, nothing. No replacement, no credit, no refund, no replies. Disgusting. AVOID

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Subscriptions get cancelled, No support.

Purchased a Year of You Tube premium that got cancelled 12/25 after an announcement they make that will restore the accounts, 3 months later nothing has happened, they do not respond to basic questions, they ignore refund requests and when they respond they keep asking for your log in info and others just to stall and buy more time. Regardless of being promised to expedite my case and get it resolved in the next couple of day, they never did. Stay away of this company, if you get the service, lucky you, if you run into a problem say goodbye to your money.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Used to be good, now a scam. Consider sign up a donation

I submitted a ticket MONTHS ago on discord, no response at all. I emailed weeks ago, no response. My Youtube premium family account has been down for 5 months with NO response. (I just made a new discord ticket 0623).

Buyer beware. You might get lucky, you might be kissing your money goodbye. A legit company trying their best would not be ok with this. Don't tell me to email, I just did.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Just trust the process!

Honestly I was a bit disturbed with having to give complete access of my Google account to a stranger for the service. I was also a bit curious at the fact that I had to pay in Bitcoin. However, I definitely received exactly what I paid for. Just trust the process!

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Great service! I was able to get what I wanted for a great price and there was no issues. 100% legit and amazing customer service. I’m thinking of getting more services through Cheapzy!

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely legit, shop with confidence

I was skeptical going into this, but it is 100% legitimate. I have been enjoying HBO thanks to this site. The response times were really quick as well - i was through the process very quickly. You can be confident!

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Fed up

Ordered Spotify family for 12 months from cheapzy in December. The last 3 months has been nothing but hassle. Every month I keep losing premium and going back to free and I have to contact them to get me back onto premium.
The final straw today as I contacted them yesterday about 1.30pm as lost premium again. It is 27 hours since and I am still waiting and nobody is answering my tickets. I want a refund I am fed up now

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

YouTube premium was cancelled due to…

YouTube premium was cancelled due to some changes. Fine, but then they said they are working on reinstating all premium accounts. It’s been three months and nothing. They haven’t responded to messages now in a month. Don’t give them your money

March 10, 2026
Unprompted review
Cheapzy logo

Reply from Cheapzy

Hi William, we’re sorry for the delay and for the lack of updates. We understand how frustrating it is to wait this long.

The reinstatements are taking longer than usual because a large number of accounts were affected at the same time and our team has been working through them one by one. That said, you shouldn’t be left without a response.

Please email us at support@cheapzy.net
with your order details so we can locate your case and prioritize it. We’ll make sure it gets reviewed and resolved as soon as possible.

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