Signed up, got the results, immediately canceled my subscription. Sure enough, they still charged my CC twice the following month. My account even says it’s deactivated. I reached out to customer se... See more
Company replied
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See what reviewers are saying
It was terrible because that is my wife and after 4 years of marriage she left on a whim and decided to be single. And declare separation but we have never agreed on that ever !
This is a total scam. First thing it doesn't even work. I chose the one time search option and they signed me up for a membership when I specifically did not chose that. I did not know they did tha... See more
Company replied
I recommend this app to ever wants information about their cheating.Husband a better half or whatever you want to call them.This is where you want to find information.This is an excellent app , so you... See more
Company replied
Company details
Written by the company
CheaterScanner is a relationship assurance and digital safety tool that helps users gain peace of mind by verifying that their relationship boundaries are being respected online. The app enables users to check for potential signs of partner profiles on public dating platforms such as Tinder, Bumble, and Hinge, while maintaining strict compliance with privacy and data protection standards. It operates entirely within legal and ethical frameworks, without hacking, unauthorized access, or data scraping.
Contact info
1111B, South Governors Avenue Unit, 19904, Dover, United States
- +1 8004520804
- support@cheaterscanner.com
- cheaterscanner.com
Breach of guidelines
Was charged 11 times in the matter of minutes
I agreed to pay a one time charge of 21 dollars. Rejected all other offers and they just charged my account 11 times with that 21 dollar fee. Are you kidding me? I immediately emailed asking to cancel this. Infact, I canceled my account and each time I hit the very last big red button that said "yes, cancel my account was exactly 10 times. I want a FULL refund immediately. I will be calling my bank to stop the charges. This is a super scam!
May 30, 2026
Unprompted review
Reply from CheaterScanner AI
Hello NH,
I am truly sorry for the extreme frustration and stress caused by seeing your account charged 21 dollars 11 separate times. I can completely understand why you are furious—hitting a cancellation button only to have it repeatedly charge your card is unacceptable. This is entirely on us, and I am owning the resolution to get this fixed for you right now.
Our 30-day money-back guarantee completely covers this transaction, and I want to return every single one of those unauthorized charges immediately. Please send a direct email to me at parker@cheaterscanner.com with the email address you used for the scan.
As soon as your message lands in my inbox, I will personally pull up your billing profile, stop any further banking attempts, process your full refund for all 11 charges, and reply back with your official transaction receipts within 24 hours.
Best regards,
Parker
The Support Team
I canceled my account
I canceled my account. There’s nothing else I can do on the app it just says account canceled yet they keep trying to charge me $70 causing my bank to block my account card. I have emailed them 4 times and called multiple times but can never get anyone on the phone. Don’t this damn app
May 26, 2026
Unprompted review
Reply from CheaterScanner AI
Hello Henrique,
I am truly sorry for the stress and extreme frustration this has caused, especially with your bank blocking your card due to these continuous $70 billing attempts. It is incredibly maddening to hit the cancellation button and still see charges coming through, let alone not being able to reach anyone by phone. This is entirely on us, and I am owning this resolution to fix it for you.
Our 30-day money-back guarantee fully covers your situation, and I want to put an absolute stop to this. Please email me directly at parker@cheaterscanner.com using the email address tied to your account.
As soon as I receive your message, I will personally go into our system, permanently terminate all billing requests so your bank card is safe, and reply to you with a direct confirmation within 24 hours.
Best regards,
Parker
The Support Team
Reply from CheaterScanner AI
Hello Katie,
Thank you so much for the 5-star review! I am incredibly glad to hear that the platform provided exactly what you needed and gave you the clarity you were looking for.
I want to make sure everything continues to run perfectly smoothly on your end. If you ever have any questions about your report, your dashboard, or your account moving forward, please feel free to reach out to me directly at parker@cheaterscanner.com. I am right here to help you out with whatever you need!
Best regards,
Parker
The Support Team
They keep charging my card over and…
They keep charging my card over and over using different company names to bill me for a service I used once 3 yrs ago
May 28, 2026
Unprompted review
Reply from CheaterScanner AI
Hello Thomas,
I am deeply sorry for the frustration of seeing recurring charges on your card, especially under varying company names for a service you only used once years ago. I completely understand how violating and exhausting it feels to deal with persistent billing loop issues. This is on us, and I am owning this resolution to get it sorted out permanently.
Our 30-day money-back guarantee covers unauthorized billing issues completely, and I want to ensure you are fully refunded. Please reach out to me directly at my email parker@cheaterscanner.com with your billing details or any old account information.
The moment you message me, I will personally track down the underlying profiles causing these charges, completely wipe them from our payment processor, and send you official transaction receipts for your records within 24 hours.
Best regards,
Parker
The Support Team
Reply from CheaterScanner AI
Hello David,
I am incredibly sorry that our system took your payment but failed to deliver your report. I know how deeply frustrating it is to pay your hard-earned money for quick answers, only to receive absolutely nothing in return. That is a major error on our part, and I am taking full accountability to make it right.
I see your reference number listed here (Order #subscription_prod_9bdAOQUoqV3ZWwAm), and you are entirely protected by our 30-day money-back guarantee. Please send a direct message to my email at parker@cheaterscanner.com.
Once you email me, I will personally locate your order data, manually pull your completed results for you, and process a full refund for the trouble. I will have this completely resolved and in your inbox within 24 hours.
Best regards,
Parker
The Support Team
I wasn’t seeking reassurance
I wasn’t seeking reassurance; I wanted the truth. The scan showed active profiles that were claimed to be deleted. That information made my decision very clear.
March 4, 2026
Unprompted review
Reply from CheaterScanner AI
Hello Isabella,
Thank you for sharing your experience with me. I completely understand that you weren't looking for comfort or reassurance—you needed the cold, hard facts so you could make an informed decision about your life. Finding out that supposedly deleted dating profiles are still active is incredibly painful, but I am glad my platform could give you the clear truth you required to move forward with certainty.
I want to make sure you have complete control over your data and account parameters on our end. If you ever need help adjusting your settings, managing your report details, or clearing your search history, please reach out to me directly at parker@cheaterscanner.com. I am right here to assist you with whatever you need.
Best regards,
Parker
The Support Team
This is a scammer website and company …
They try to upsell a more of a 100% coverage on what websites they check. In fact in the beginning of the adds it just says they find all the websites and for this price. Then after you pay. They tell you it only covers this one and to get all the others its going to cost more money then the other big scam is they tell you that the scan takes so many days now and to make it a priority. You need to pay more money 💰. This is a scam 100% im fighting them with my bank now. What kind of business is allowed to act this way and somehow its not a scam? And when I tried to cancel the service it deleted the scan information that I entered so it takes the payment and offered no results! Illegal as hell! Evil company that is probably run by some kind of Israeli company. Very scammy
May 27, 2026
Unprompted review
Reply from CheaterScanner AI
Hello Jeremy,
I am truly sorry for the extreme frustration you’ve experienced with the unexpected processing timelines, the upselling prompts for 100% coverage, and the fact that your scan data cleared out when you tried to cancel. I completely understand how maddening it is to pay your hard-earned money and feel like you are being locked behind unexpected paywalls instead of getting the straightforward results you expected. This is entirely on us, and I am owning the resolution to make this right for you.
Our 30-day money-back guarantee completely covers your purchase, and I want to return your funds immediately. Please send a direct email to me at parker@cheaterscanner.com with the email address you used to register for the scan.
As soon as your message lands in my inbox, I will personally locate your transaction, process your full refund, and reply with your official transaction receipt within 24 hours.
Best regards,
Parker
The Support Team
I called to cancel my subscription
I called to cancel my subscription. The representative ws very helpful and I getting the subscription canceled.
May 26, 2026
Reply from CheaterScanner AI
Hello Glenn,
Thank you so much for taking the time to share your feedback! I am incredibly glad to hear that your conversation with our representative went smoothly and that they were able to provide the clear, helpful assistance you deserved to get your subscription completely taken care of.
I want to make sure your profile and cancellation details are perfectly locked in. If you ever have any lingering questions about your account status, your billing details, or need any further assistance down the line, please feel free to reach out to me directly at parker@cheaterscanner.com. I am always happy to help.
Best regards,
Parker
The Support Team
Reply from CheaterScanner AI
Hello Christopher,
I am truly sorry that you are still waiting and have never received your search results. It is incredibly exhausting to look for answers and be left completely in the dark after paying for a service. This delay is entirely on us, and I am stepping in to handle this resolution for you immediately.
Your purchase is fully covered under our 30-day money-back guarantee. Please email me directly at parker@cheaterscanner.com using your registration email address and provide your reference number (Order #subscription_prod_VT1ilEFfQURPfnaA).
As soon as your email arrives, I will personally find your pending scan in our backend, force the report through to your inbox, and issue a full refund for the delay within 24 hours.
Best regards,
Parker
The Support Team
Complete scammers
Complete scammers. Charged me $29.99 twice within 3 hours through my Apple Pay with no recollection of signing up for service. Called to get a refund and confirmation email for my bank to process the refund and block them from receiving anymore payments. No email, just being ran around in circles with no confirmation. Had to cancel credit card, reported as fraud to bank and get a block from vendor. Don't know how I've gotten charged for this service, emails have no receipts, nothing. Terrible experience and already ruining my day.
May 24, 2026
Reply from CheaterScanner AI
Hi Dillon,
Thank you for bringing this to our attention, and please accept our sincere apologies for the stress and frustration this situation has caused.
I have located the reference number you provided (Order #cs-1779631240237). We want to investigate these double charges and the lack of confirmation emails immediately to ensure your account is completely cleared.
Please reply directly to this email so we can securely verify your details, process the necessary refunds, and send over the formal transaction receipts you need for your bank. You can always reach us directly at our email address, parker@cheaterscanner.com as well. We are here to get this fully sorted out for you as a priority.
Was not what was expected
May 22, 2026
Reply from CheaterScanner AI
Hello Payne,
We are truly sorry that our service did not match your expectations and for the uneasiness this has caused you. We always aim to provide a clear and helpful experience for our users.
We have just sent a direct email to your address on file (vpayne@myyahoo.com) so we can look into your order details and provide a proper resolution. Please check your inbox and reply to that email thread, or feel free to reach out to us at parker@cheaterscanner.com anytime so we can get this sorted out for you professionally.
Best regards,
The Support Team
Reply from CheaterScanner AI
Hello,
We are very sorry to hear about your experience and any frustration regarding the pricing or add-on options. This is certainly not the impression we want to leave you with.
We have just sent a direct email to your address on file (boliveratc@gmail.com) regarding your account and subscription details. Please check your inbox and respond to us directly on that email thread so we can review your account and resolve this concern for you professionally and promptly.
Best regards,
The Support Team
Total scam
Total scam. Do not work with these people. Right after you make payment for the service they offer, they hit you with multiple “add-on” features which are literally the things you payed for. What was delivered were 5 men from all over the world, nowhere near where I chose to search, all with different names to my input.
Scammers
May 23, 2026
Unprompted review
Reply from CheaterScanner AI
Hello,
We are very sorry to hear about your experience and the frustration regarding the search results and add-on options. This is certainly not the standard of service we aim to provide, and we want to ensure your concerns are addressed professionally.
We would like to look into your specific search parameters immediately to see why the delivered results did not match your input criteria. Please reach out to us directly at parker@cheaterscanner.com with your account details or search info.
Once you connect with us, we will prioritise investigating this for you and work to make things right.
Best regards,
The Support Team
This helped me finally get the answers…
This helped me finally get the answers I was suspecting in my gut! I won’t be played the fool again!
Thank you
Mike Eliot
May 21, 2026
Reply from CheaterScanner AI
Hi Mike,
Thank you for taking the time to share your feedback and for giving us a 5-star review.
We know how important it is to have clarity and trust your instincts, and we are very glad our platform could help you get the definitive answers you were looking for.
If you ever have any questions, need assistance with your subscription, or want to reach out to us for any reason, please feel free to email us anytime at parker@cheaterscanner.com. We are always here to help!
Best regards,
The Support Team
They were very quick to respond and…
They were very quick to respond and helpful to my needs. I appreciated there kindness and understanding with my issue.
May 22, 2026
Unprompted review
Reply from CheaterScanner AI
Hi Tierney,
Thank you so much for the wonderful 5-star review!
We are thrilled to hear that our team was able to respond quickly and handle your issue with the kindness and understanding you deserve. Providing fast and empathetic support is exactly what we strive for.
If you ever need anything else or have any further questions, please feel free to connect with us anytime at parker@cheaterscanner.com. We are always here to help!
Best regards,
The Support Team
I spent months doubting myself and…
I spent months doubting myself and assuming it was just stress. The scan showed he had been using dating apps the whole time. I wish I had checked earlier to avoid all that anxiety.
May 8, 2026
Unprompted review
Reply from CheaterScanner AI
Hi Lauren,
Thank you so much for sharing your story and leaving us a 3-star review.
We know how incredibly draining it is to deal with that kind of constant doubt and anxiety, and we are glad our platform could finally give you the clarity and definitive answers you needed to move forward.
If you ever have any questions or need further assistance, please feel free to reach out to us at parker@cheaterscanner.com. We wish you nothing but peace and the very best on your journey ahead.
Best regards,
The Support Team
I called and canceled before 30 days…
I called and canceled before 30 days yet the company still was charging me on a monthly basis. This company cheated me and that's not cool!
May 21, 2026
Reply from CheaterScanner AI
Hello,
We are truly sorry to hear about this experience and any frustration caused by the continuing charges. We want to ensure this is corrected immediately.
We have just sent a direct email to the address on file (mideooctavio@gmail.com) regarding your cancellation and refund details. Please check your inbox and revert back to us directly on that email so we can ensure everything is fully resolved for you right away.
Best regards,
The Support Team
You were charging me a recurring charge…
You were charging me a recurring charge when I only did the 1 time charge
May 21, 2026
Reply from CheaterScanner AI
Hello,
We have received your request and want to help you take care of this immediately.
We have just sent a direct email to the address on file (ofpd14@gmail.com) regarding your cancellation and refund details. Please check your inbox and respond to us directly on that email so we can ensure everything is fully resolved for you right away.
Best regards,
The Support Team
Reply from CheaterScanner AI
Hello,
We have received your request and want to help you take care of this immediately.
Please reach out to us directly at parker@cheaterscanner.com with your order details (Order #subscription_prod_BLOKbRVaU2Mms6vZ) so we can locate your account, cancel this subscription, and process any necessary adjustments for you right away.
Best regards,
The Support Team
I want my money money back it's all fake results
I was quite looking forward to using it but I changed my mind so I sent an email the same day that I got into the app to get a refund but no answer today I still tried and no answer but I got the results and the names are all the same and not even one name is similar to my boyfriends so it's nothing but fake results so I would like my money back.
May 20, 2026
Unprompted review
Reply from CheaterScanner AI
Hello Maria,
We are very sorry to hear about your experience and frustration regarding your refund and the search results. This is definitely not the standard of service we aim to provide.
We take all refund requests and concerns about data accuracy seriously. Because we want to look into your case and check on the emails you previously sent, please reach out to us directly at parker@cheaterscanner.com with your account details.
Once you email us, we will investigate your account immediately to help resolve this for you as quickly as possible.
Best regards,
The Support Team
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