Signed up, got the results, immediately canceled my subscription. Sure enough, they still charged my CC twice the following month. My account even says it’s deactivated. I reached out to customer se... See more
Company replied
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See what reviewers are saying
It was terrible because that is my wife and after 4 years of marriage she left on a whim and decided to be single. And declare separation but we have never agreed on that ever !
This is a total scam. First thing it doesn't even work. I chose the one time search option and they signed me up for a membership when I specifically did not chose that. I did not know they did tha... See more
Company replied
I recommend this app to ever wants information about their cheating.Husband a better half or whatever you want to call them.This is where you want to find information.This is an excellent app , so you... See more
Company replied
Company details
Written by the company
CheaterScanner is a relationship assurance and digital safety tool that helps users gain peace of mind by verifying that their relationship boundaries are being respected online. The app enables users to check for potential signs of partner profiles on public dating platforms such as Tinder, Bumble, and Hinge, while maintaining strict compliance with privacy and data protection standards. It operates entirely within legal and ethical frameworks, without hacking, unauthorized access, or data scraping.
Contact info
1111B, South Governors Avenue Unit, 19904, Dover, United States
- +1 8004520804
- support@cheaterscanner.com
- cheaterscanner.com
Breach of guidelines
Never received any kind of service…
Never received any kind of service ,just taking money
May 8, 2026
Unprompted review
Reply from CheaterScanner AI
Hello,
We are very sorry to hear that you feel this way and that you haven’t received the service you expected. This is certainly not the experience we want our customers to have.
Because we take billing and service delivery issues very seriously, we would like to investigate your account immediately to see what went wrong and ensure it is resolved.
Please reach out to us directly at parker@cheaterscanner.com with your account details so we can investigate this and make things right for you as quickly as possible.
Best regards,
The Support Team
Reply from CheaterScanner AI
Hi PJ,
Thank you so much for the fantastic 5-star review!
We are thrilled to hear that you found our platform easy to use and that our customer service team rocked your experience. Providing a smooth, private, and helpful process is exactly what we aim for, so your feedback means the world to us.
If you ever need anything else, we're always here to help!
Best regards,
The Support Team
When i had any issues I was helped by a…
When i had any issues I was helped by a guy named parker who was very nice and did every thing he could to make things right, I really appreciate having good customer service.
May 19, 2026
Unprompted review
Reply from CheaterScanner AI
Hi Sarah,
Thank you so much for taking the time to leave us this wonderful 5-star review!
We are absolutely thrilled to hear that Parker was able to provide you with such excellent and helpful customer service. We always strive to make things right for our users, and I will be sure to pass your kind words along to him—it will truly make his day!
If you ever need anything else in the future, please don't hesitate to reach out. Thanks again for being a part of our community!
Best regards,
The Support Team
Reply from CheaterScanner AI
We’re sorry to hear your experience, that’s not the experience we aim to provide.
Unfortunately, we’re unable to locate an account based on this review. If you're a genuine user, please reach out to our support team with your details so we can look into this and assist you further.
They have it as money back guaranteed…
They have it as money back guaranteed but then gotta read the fine print if you do the search you will not get your money back! It showed me an image of the person I was searching and said match found before I paid for it then suddenly after I paid it said no matches found!! Definitely scam to get your money.
May 16, 2026
Unprompted review
Reply from CheaterScanner AI
Hello Savvy,
Thank you for sharing your experience, and we are truly sorry to hear that you felt misled by our process. We completely understand how frustrating it is to expect a specific outcome and encounter unexpected terms.
Regarding our money-back guarantee, the conditions are in place because our system must actively process and run live data scans to check for matches, which incurs an operational cost once a search is executed. However, we never want our customers to feel like they have been treated unfairly.
We would appreciate the opportunity to review your account and look into why your initial search indicator showed a match that didn't populate in your final results. Please reach out to our support team directly so we can investigate this and see how we can best make this right for you.
Thank you for your feedback, as it helps us improve how we communicate our terms to our users.
Sincerely,
Customer Support Team
I don't recall signing a monthly…
I don't recall signing a monthly service yet I just got charged $42.46. Talk about dishonest and unethical practices!
May 16, 2026
Unprompted review
Reply from CheaterScanner AI
We’re really sorry to hear about your experience.
Our customer support team has already reached out to you and your concern has been addressed and resolved. We kindly ask you to check your email for the latest update.
Do not trust this website
Do not trust this website. Never received report and couldn't get my money back from Paypal. Also, my bank was hacked a couple days later. Not sure, if this company is responsible but a red flag.
April 28, 2026
Unprompted review
Reply from CheaterScanner AI
We’re sorry to hear your experience, that’s not the experience we aim to provide.
Unfortunately, we’re unable to locate an account based on this review. If you're a genuine user, please reach out to our support team with your details so we can look into this and assist you further.
Scam they keep charging my credit card
Scam they keep charging my credit card, amazing.
Toatal scam
May 15, 2026
Unprompted review
Reply from CheaterScanner AI
We’re sorry to hear your experience, that’s not the experience we aim to provide.
Unfortunately, we’re unable to locate an account based on this review. If you're a genuine user, please reach out to our support team with your details so we can look into this and assist you further.
AVOID SCAM!!
Like most people have noticed, they’re a scam company. They charge your money, tell you they’ll get back to you with the search, and then never do. When you try reaching out, they don’t respond. They should be put out of business for scamming people
May 1, 2026
Unprompted review
Reply from CheaterScanner AI
We’re sorry to hear your experience, that’s not the experience we aim to provide.
Unfortunately, we’re unable to locate an account based on this review. If you're a genuine user, please reach out to our support team with your details so we can look into this and assist you further.
I never received any report
I never received any report , at all. I paid in full. no report, nothing.
May 2, 2026
Reply from CheaterScanner AI
Hi Windy,
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration caused by not receiving your report after making your full payment. This is certainly not the standard of service we aim to provide.
We have already reached out to you directly via email to investigate your order (#subscription_prod_bxjUbLRjmgqkWlxk). We would like to hear from you in more detail regarding the concern you have shared so we can locate your report and resolve this immediately.
Kindly revert back to us by replying to our email, or feel free to write to us directly at parker@cheaterscanner.com. We are fully committed to ensuring this is sorted out for you right away.
Best regards,
CheaterScanner Team
not bad, check your email settings though
Heads up to anyone using this. I bought the 3-search package and after my scan was done I noticed I had been signed up for a monthly subscription. I honestly dont remember seeing that option at checkout but it might have been pre-selected or something. Anyway I emailed them right away and they cancelled it and refunded the charge within 3 days, no pushback. So just double check your confirmation email after you buy and make sure you're only paying for what you wanted. As for the scan itself it was solid. Found what I needed to find. I just wish the checkout was more transparent.
May 6, 2026
Unprompted review
Reply from CheaterScanner AI
Hi Coral,
Thank you for taking the time to share your experience and for the 4-star rating. We are pleased to hear that our customer support team resolved the accidental subscription promptly and that the scan itself delivered the results you needed.
Your feedback regarding checkout transparency is incredibly important to us as we continuously work to improve our user experience. We have sent an email to you to learn more about your thoughts on how we can make our pricing layout clearer.
Kindly revert back to us directly via that email, or feel free to reach out to us at parker@cheaterscanner.com. We have reached out because we truly value your insight and would love to hear from you.
Best regards,
CheaterScanner Ai
Didn't disclose all information still…
Didn't disclose all information still needed passwords.
May 10, 2026
Reply from CheaterScanner AI
We’re really sorry to hear about your experience.
Our customer support team has already reached out to you and your concern has been addressed and resolved. We kindly ask you to check your email for the latest update.
I didn't get to see anything.
May 10, 2026
Reply from CheaterScanner AI
We’re sorry to hear your experience, that’s not the experience we aim to provide.
Unfortunately, we’re unable to locate an account based on this review. If you're a genuine user, please reach out to our support team with your details so we can look into this and assist you further.
Easy to understandd
Easy to understand
Reasonable prices
One thing I would like to have more choices to choose from
May 8, 2026
Reply from CheaterScanner AI
Hi Sara,
Thank you for sharing your feedback today,
Your thoughtful words have brightened our day! ☀️
We're thrilled that our prices and clarity shined,
Helping you get exactly what you had in mind.
We see your wish for more choices to view,
And we’d love to learn how to make it better for you! 🌟
If you have a moment, please do let us know,
What options would you love to see us grow!
Thank you again for helping us strive,
To keep making our service the best alive! 🎉
Warmly,
CheaterScanner AI
I was very surprised that I was so…
I was very surprised that I was so happy with this service found my cheating ex & the last date he logged on & on what sites he was on. Bang on!
April 18, 2026
Reply from CheaterScanner AI
Hi Julia-Louise,
Thank you so much for taking the time to leave a review! We are glad to hear that our service provided you with the precise and accurate information you needed during what we know can be a difficult time. Your trust means a lot to us, and we are always here if you need any further assistance.
Best regards,
Cheater Scanner AI
Reply from CheaterScanner AI
We’re sorry to hear your experience, that’s not the experience we aim to provide.
Unfortunately, we’re unable to locate an account based on this review. If you're a genuine user, please reach out to our support team with your details so we can look into this and assist you further.
This is absolutely a scam
This is absolutely a scam. They make it seem like you find out info for profiles on all dating apps, which they don't. Getting results can take up to 72 hours, which they never tell you, and the 'search radius' is 3 miles, which means what?? They're going to search for profiles in a 3 mile radius on the one app they've chosen to search. It's absolutely worthless with TONS of hidden charges.
May 4, 2026
Unprompted review
Reply from CheaterScanner AI
We’re sorry to hear your experience, that’s not the experience we aim to provide.
Unfortunately, we’re unable to locate an account based on this review. If you're a genuine user, please reach out to our support team with your details so we can look into this and assist you further.
Should be Illegal!
THe biggest rip off ever!! Do NOT waste 1 cent on this!! It is so bad it should be illegal!!!
May 1, 2026
Unprompted review
Reply from CheaterScanner AI
We’re sorry to hear your experience, that’s not the experience we aim to provide.
Unfortunately, we’re unable to locate an account based on this review. If you're a genuine user, please reach out to our support team with your details so we can look into this and assist you further.
This is a scam
This is a scam! They took money I did not approve and I have no search results! I have emailed them twice asking them for a refund and to delete my account, but they have not responded to me.
Do not use this site.
April 29, 2026
Unprompted review
Reply from CheaterScanner AI
We’re sorry to hear your experience, that’s not the experience we aim to provide.
Unfortunately, we’re unable to locate an account based on this review. If you're a genuine user, please reach out to our support team with your details so we can look into this and assist you further.
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