Pay less than the price of a coffee for peace of mind and to find out if the phone you are paying on ebay, (in my case £700), is clean, not stolen, and most of all not tied to a contract that someone... See more
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See what reviewers are saying
I previously wrote a bad review (mostly out of anger due to sky twisting things) I’ve now received a lot of help from Checkmend to try and resolve an issue that nobody else has been willing to h... See more
Sent my phone to one of the well known UK recyclers only to receive an email that this company had flagged it as stolen. Got the report from Checkmend which showed an Asset Watch so I followed this up... See more
Fast, first search is free, very detailed report on what has been checked and what is the result of each individual check
Company details
Written by the company
CheckMEND is a service that helps the public and traders to avoid buying stolen property. We prevent over £35m per month of stolen property from being traded. Consumers are always at risk when buying used or refurbished property; a CheckMEND search before you buy can help you avoid a nasty surprise later. A CheckMEND report will alert whoever performed the search (retailers, corporations, insurers, police or members of the public) to the item’s history and status. You may purchase a used item that works for months or years, but when you try to sell it to a responsible trader, their check with us shows it was stolen before you bought it. This proactive crime prevention doesn’t always make us popular, but it does mean we’re doing the right thing. In the unlikely event that a record reported to us is incorrect, we provide full support to resolve it with the provider. Please, don’t leave a bad review because you didn’t like a result over which we have no influence. If you engage with our support team, we will always try to help.
Contact info
Watermoor Point, Watermoor Road, GL7 1LF, Cirencester, United Kingdom
- support@checkmend.com
- checkmend.com
4.5
Excellent
243 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Brilliant!!!!
People at CheckMend was very quick to respond to all my queries and was able to resolve my issue in just less than 3 days. I would highly recommend CheckMend if you need to purchase or sell any mobile device.
March 15, 2018
Unprompted review
Not that much helpful as aspected…
Not that much helpful as aspected because the service doesn’t explain Network lock /Date of purchased/Sold by/ It only says about blacklist which are free on many sites. I recommend not to buy this service. Waste of money
February 21, 2018
Unprompted review
Reply from CheckMEND
Hi there, A checkMEND device check is not only blacklist data but checks against the world's largest used mobile phone database including data from the police, insurers, retailers and networks. It includes checks for multiple registered owners, reported lost or stolen, previously recycled, subject to an insurance claim, outstanding finance and confirmation of make and model.
The initial check uses a flagging system but if more information is required please contact our support team who will be happy to help. Email: support@checkmend.com
Waste of time and money.
February 19, 2018
Unprompted review
PERFECT SERVICE
January 31, 2018
Unprompted review
Great Company and Great Service
January 26, 2018
Unprompted review
Great services
January 7, 2018
Unprompted review
Two days no answer and report
January 4, 2018
Unprompted review
Reply from CheckMEND
Hi There,
Thank you for getting touch. I have looked into the support tickets you have raised and it looks like our team replied to you within 24 hours. If you didn't receive the responses then please check your spam folder first and then make us aware. Having looked at your account is appears you have used your credits for checks now so i hope this issue has been solved, however please feel free to contact us if this is not the case.
Always use them when unsure on a …
Always use them when unsure on a handsets previous history. I rather spend £1.99 then lose 100s.
January 1, 2018
Unprompted review
Absolutely useless .
Absolutely useless .. paid my fee got details for phone I was about to buy .. states not on contact ... But because I wanted it unlocking I went direct to phone supplier who then told me they couldn't unlock it because it had only been on contract 2 months .. luckily I hadn't gone through with purchase .
November 10, 2017
Unprompted review
Has saved us a few times when buying laptops
Has saved us a few times when buying computers.
Would highly recommend to any small business who buys second-hand computer systems.
November 6, 2017
Unprompted review
Phone Flagged as Stolen
Sent my phone to one of the well known UK recyclers only to receive an email that this company had flagged it as stolen. Got the report from Checkmend which showed an Asset Watch so I followed this up with a further email which was responded to within the 24 hour suggested period explaining fully what these terms mean. Matter now resolved to my satisfaction.
November 3, 2017
Unprompted review
great Service
great Service! They provide reliable and experienced Technicians.
October 30, 2017
Unprompted review
A great service especially for traders …
A great service especially for traders who buy second hand items of general public ...
October 27, 2017
Unprompted review
Very fast the service to customers
October 23, 2017
Unprompted review
good service
October 21, 2017
Unprompted review
Great service giving you most of the …
Great service giving you most of the information you need to understand the history of a device. However, some details were not as clear to me as maybe a regular user
October 14, 2017
Unprompted review
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