Cheeky Wipes & Cheeky Pants Reviews 

10,407
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 468 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the fast shipping times and the wonderful fabric quality, noting that switching to these reusable products makes daily routines much easier. Shoppers appreciate that the garments and accessories are comfortable, highly durable, and provide a practical alternative to traditional disposables. People also highlight that the items wash well and maintain their soft texture over extended periods of time. However, some customers also noted challenges with sizing accuracy and finding the correct product fit for their body shapes. A few reviewers experienced occasional issues with leakage or items shifting uncomfortably during physical activities or overnight use.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the items are comfortable, absorbent, and made... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting very fast shipping times... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that purchases are quick and easy... See more

Order

Clients share positive opinions on order, highlighting that the whole process of ordering is very simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Teenage daughter with very heavy periods got it just before we went away. We tested some Amazon ones in the bath before she went and it was like a murder scene. She was extremely upset and panicking a... See more

Company replied

Rated 5 out of 5 stars

Tried the extra long sanitary pads and they are very effective for me. Washing 3 times before use definitely increased the absorbency. Longer length and width meant that they could be placed using the... See more

Company replied

Rated 5 out of 5 stars

My first order was disappointing untill I discussed the problems with Kirsten in customer services. I gave all my feedback regarding sizing corrections for a plus size person. I had taken the advic... See more

Company replied

Rated 5 out of 5 stars

We have been using cheeky wipes period knickers for 2/3 years now and they have always been great. My daughter is Autistic and has sensory issues but find the sporty style perfect. It's such a relie... See more

Company replied



Company details

  1. Underwear Store
  2. Baby Store
  3. Diaper Service
  4. Hygiene Articles Wholesaler

About Cheeky Wipes & Cheeky Pants

Written by the company

Make reusables part of your daily routine with Cheeky Wipes 3 simple swaps!

makesimpleswaps

Who are Cheeky?

Fast & Free Shipping!

Free RM Tracked delivery on all orders over £40

VIP shipping available for £9.95 which guarantees free UK shipping for life.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,407)

461 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order came super quick

Order came super quick. Issue with the sizing of one of the bed pads but sorted really quickly. Bed pad itself is excellent and saving on needing to change and entire bed in the middle of the night.

July 7, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for taking the time to review your order and for your patience whilst we investigated the issue!
I'm so pleased the bed pads are making a difference already and you can all sleep through the night.
Warm regards,
Jo

Rated 5 out of 5 stars

Why purpose made protection's better

I'm writing further to my contact/s & correspondence with your chief Jo i.e. ref my purchase of 12 pairs of what seems to be your main product + as I said in my recent email to yourselves: I'd be in touch after my imminent Hospital appointment i.e. the one due this last Thursday & which I duly went to & now write to simply say: my whole appointment took little more than 15mins, & was mainly taking diagnostic images of my bladder/related areas (& included your product). & though I didn't actually name your product that I wore, I did say what a difference wearing it made in contrast to the de-facto Nappies that I'd used for the year+ prior to my using your product, that - though not perfect - has definitely changed my life for the better! All the best. Philip Jordan

June 17, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for getting back in touch and I'm so pleased that the products are making a real difference for you.
If you need anything else, you know where we are.
Warm regards,
Jo

Rated 5 out of 5 stars

Very happy with my purchase have…

Very happy with my purchase have ordered twice both recieved very quickly with updates ..product suits my sons needs soft but strong . Have been washed twice so far no problems very pleased to have found this product ..

July 6, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for taking the time to review your orders and I'm so pleased the products are working well for you son.
Warm regards,
Jo

Rated 5 out of 5 stars

Great products

Great products, speedy delivery, would highly recommend. We’ve ordered a few times and always happy with our stuff

June 16, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for the lovely review and for your continued support, it means the world to us.
Warm regards,
Jo

Rated 5 out of 5 stars

Everybody should be using cheeky…

Everybody should be using cheeky wipes.. I can't imagine a live without

June 15, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Yes they should! Thanks for the lovely review, we appreciate you taking the time to spread the word.
Warm regards,
Jo

Rated 5 out of 5 stars

Great communication from customer…

Great communication from customer services! I ordered some washable incontinence pants and they’re great! So soft, no leaks and because of the hook and eye openings, they’re so easy to change!

July 6, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for taking the time to review your order and I'm so pleased the pants are working well for you - the side openings are so handy!
Warm regards,
Jo

Rated 5 out of 5 stars

Order arrived in a timely manner

Order arrived in a timely manner. Product great, very reliable. My daughter felt confident wearing the bikini briefs and liked the look of them. It made her holiday, being able to dip in the pool without any worries.

July 6, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for taking the time to review your order and we are so pleased the period bikini meant your daughter could enjoy the pool on holiday.
Warm regards,
Jo

Rated 4 out of 5 stars

Ever was great ap from me ordering the…

Ever was great ap from me ordering the wrong size, but it was a long time ago so don't worry

June 9, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for taking the time to review your order and I'm sorry the size isn't quite right for you. It's always worth getting in touch as soon as you can so we can resolve issues.
Warm regards,
Jo

Rated 4 out of 5 stars

Love the wipes

Love the wipes - use them daily to clean weed & poonamies. Concept is great, the cotton wipes are fantastic, and the oils smell lovely. Only the washing bag and the boxes does not quite work that well but nonetheless love using the product. Would recommend

June 11, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for taking the time to review your order and I'm pleased the wipes are working well for you.
Drop us an email to customers@cheekywipes.com with any issues you might be having with the boxes and bags and we can help you get the best out of them.
Warm regards,
Jo

Rated 5 out of 5 stars

Your ordering process is very easy to…

Your ordering process is very easy to navigate through. Thank you.

Ive been wasting a huge amount of money on disposable 'Tena lady' products, and have had a reaction to the gel in these products- how embarrassing, and uncomfortable.

Therefore, I have changed completly to Cheeky wipes for mild incontinence reusable pads - very comfy, easy to attach and undo (even with arthritic hands) and no nasty reaction!
I have also changed to bambo wipes, and stopped using diposable baby wipes!
I'm delighted with everything, thank you for the promt dispatch times,( but Royal Mail isn't as efficient).
Laundering isn't a problem, and you don't need to use a special seperate wash.
I have bought the Pink mucky wipes box, but I can't find the Pink fresh wipes box- which I would like for the intimate " tickled pink"wipes- what a fantastic quirky design, it makes me smile.
Hope this review helps, I would highly recommend your products.

( ps i'm 70 years old).

July 13, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for taking the time to write such an honest and thorough review, we know how much it will help others.
The pads you have were designed by someone with arthritis - she added a tab for easier unsnapping of the wings, and different size settings for different underwear styles. The pads were tested by an army of over 100 testers from an incontinence support group, to ensure maximum capacity and fast absorption.
The wipes are a great add on and you have chosen my favourite pattern ;) We don't have the pink fresh boxes in stock but do have blue or silver/grey and with your VIP postage, we can get that to you free and speedily!!
Thanks so much for your continued support, we really appreciate it.
Warm regards,
Jo

Rated 4 out of 5 stars

Brilliant!

June 11, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for the lovely review!
Warm regards,
Jo

Rated 3 out of 5 stars

Room for improvement

I wanted to give cheeky pants a go since I had heard such good things. I guess it was a mediocre experience with a satisfactory product - lots of room for improvement though!
Firstly there were quite a lot of glitches in their system. I didn’t get an order confirmation and had to send an email to customer service to receive this (apparently there was some sort of tech issue).
There was no measurement based sizing guide for their period pants or reusable pads. I ended up ordering pants I thought would be a bit too big but ended up being much too small and had to send them back. A size guide for period pants with body measurements would be beneficial to avoid this. I would also have appreciated a period pad size comparison (even an AI generated image) to know which size is best to get. Maybe this exists but I didn’t see it when I was shopping on the site.
The return system was really confusing too. There was nothing helpful on the order confirmation so I went online and saw an online return form that I filled out. I never received anything from that and subsequently emailed customer service a week later. They said that I was just to package up and do the return myself (no prepayed return which I didn’t know about). The return cost more than £4 (which is quite a lot) and was stressful as it is a small return window and I already wasted a week waiting on the online form to come back with return instructions (sigh).
The period pads are okay, already some red/bleached staining after 2 uses which is a bit disappointing since I followed the washing care instructions to a T.
I’ll maybe return if these issues get sorted, hopefully they do and I can leave a more positive review :)

July 11, 2026
Unprompted review
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Reply from Cheeky Wipes & Cheeky Pants

Thank you for such a detailed and fair review, this is genuinely useful feedback and we're sorry the experience didn't match what you'd heard about us.
You're right that our confirmation emails were glitching for a period and that's now fixed, but we're sorry it meant an extra email to us on your part.
On returns - we're sorry the process left you waiting and unsure what to do next, that's not the experience we want anyone to have. We've since updated it to make things even clearer and smoother from the start. To be clear on the policy: we don't offer free returns, but we do cover the cost of sending exchanges out to you. It's always worth asking us about the return window if you're up against it, as we try to be flexible where we can.
On sizing, this is really helpful to hear. We do have sizing indicators (size up/down/true to size) on each product page, and we're always happy to talk sizing directly, but we know that's not the same as a proper measurement-based guide, and it's something we're actively looking at improving. A pad comparison visual is a great idea too, leave that with us. In the mean time, each pad page has the measurements if you ever need to compare them.
I've popped you an email with a bit more info on washing/care, so keep an eye out for that.
Thanks again for taking the time to write this up, and for being open to trying us again, we'd love the chance to get it right for you.
Warm regards,
Jo

Rated 5 out of 5 stars

Great bikini bottoms for my teenage daughter …

Great bikini bottoms for my teenage daughter - gave her total confidence on holiday to swim without anyone knowing she had her period.

June 30, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for taking the time to leave a review of the period bikini bottoms. We know from customer feedback and our own teens that they are such a great option.
Warm regards,
Jo

Rated 5 out of 5 stars

The products are really good

The products are really good, and do what I need which is to catch the odd incontinence leak. The variety of styles is good and would cover most people's preferences. My only disappointment was that I was looking for light coloured underwear to go under summer clothes but there was only one option and not my usual style, this maybe because they had sold out in the other styles. This time I also bought some wipes to try as general use but haven't really put them to use yet. As usual the items arrived in good time.

June 29, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for taking the time to review your order and I'm pleased the products are working well for you.
We currently don't have lighter colours in the range but are looking into it as we know there is demand.
Warm regards,
Jo

Rated 4 out of 5 stars

Cheeky wipes set.

I had used cheeky wipes before and knew how good they were. There's a lot to choose from , but I was able to find the right ones for me quite simply. It was easy to buy and delivered quickly. These products are of great quality!
Why not 5 stars?: quite a few things were sold out on the website, the previous brightly coloured wipes I'd hoped to buy we're not available.

June 27, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for taking the time to review your order and for your continued support, we really appreciate it.
I'm sorry you couldn't get hold of the rainbow wipes, I can see they are due with us in August. It's worth dropping us an email if something is out of stock so we can advise when it might be available again.
I have now added a VIP upgrade to your account so all future orders over £5 will benefit from FREE UK postage and priority dispatch - you can sign up to be notified for when the wipes will be with us and we'll get them to you speedily!
Warm regards,
Jo

Rated 5 out of 5 stars

Incontinence reusable pants

I was really impressed with the fit and absorbancy of the pants

June 27, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for the great review of our pants, I'm so pleased they are already working well for you.
Warm regards,
Jo

Rated 3 out of 5 stars

Heavier and bigger than expected.

The size of the product i got it on the large side - and the actual weight any thickness of the pants is down played. So when worn they are not secure fitting & feel like they sag even when completely dry.
Im left feeling very disappointed

June 20, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for taking the time to review your order and I'm sorry if the pants aren't quite right. The pants you have are for heavy flow/moderate incontinence so the layers need to be substantial. We know they can feel thicker than disposables as they don't have any o the plastic lining/chemicals in them.
We do advise a snug fit on these so it might be that they are too big for you and therefore gapping and sagging.
I've sent you an email to see how we can help so keep an eye on your inbox/spam folder.
Warm regards,
Jo

Rated 5 out of 5 stars

Always a perfect customer service…

Always a perfect customer service experience and every single product I’ve bought has been great, these are no exception!

June 24, 2026
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Reply from Cheeky Wipes & Cheeky Pants

Thanks for the lovely review and for your continued support, we really appreciate it.
It's great to see you collect your orders so get to meet some of the team!
Warm regards,
Jo

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