I would like to share some positive feedback regarding the online booking system. The process was smooth, easy to use, and very convenient. I would also like to especially thank Sandra for her... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband and I are truly greatful for the way Karen managed to renegotiate our flight arrangement with the arlines. Karen went above and beyond to secure our seats at a very competitive price. She i... See more
Great service ! Very proactive. There was glitch while booking but they fixed it no time and improvised. I used Cheers Travel for the first time and the experience was great. Will definitely book a... See more
I only got half way through my booking and stopped. I received a call from Tanya at to ask why I didn't complete my booking. Once I explained why she was very helpful and assisted with my booking and... See more
Company details
Written by the company
We are a company of trusted, passionate travel specialist who create customized itineraries to different destinations. Our trips are completely based around your interests and schedule—they are one-of-a-kind experiences that are as unique as you are. We are constantly circling the globe in order to provide you with cutting-edge destination knowledge and personalized, well-planned itineraries that come complete with expert guides with on-the-ground spontaneity, and the perfect place to relax at the end of the day. Cheers Travel is not only committed to providing you with an unforgettable and inspiring trip, we’re also committed to ensuring your happiness and comfort throughout. When you travel with us, you can feel confident knowing we have staff 24*7 who are available to accommodate your wishes and needs. From the moment you pick up the phone to after you return home, Cheers Travel ensures that your journey is seamless, authentic, and beyond what you had imagined.
Contact info
28 Constellation Drive , 0632, Auckland, New Zealand
- +6499305430
- care@cheerstravel.co.nz
- cheerstravel.co.nz
4.9
Excellent
620 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service
Great service—quick, professional, and hassle-free. Everything was handled smoothly and on time. Highly recommended
April 23, 2026
Unprompted review
Christina was a wonderful help
Christina was a wonderful help, professional and understanding, highly recommended.
April 23, 2026
Unprompted review
We had an amazing experience with cheers travel
We had an amazing experience with booking with cheers travel and especially Olivia helped us along the way. Highly recommended.
April 22, 2026
Unprompted review
Excellent customer service by Olivia
I had never booked a ticket through an online agent before, but was pleasantly surprised by the excellent price and service they provided.
Olivia quickly and courteously helped me update my seat preferences and arranged wheelchair assistance.
April 22, 2026
Unprompted review
Ayaan has been very helpful to help me…
Ayaan has been very helpful to help me change my flights date.
April 21, 2026
Unprompted review
Not value for money
Cheers Travel charged us $980 for a infant to travel to the UK ( one way, no seat). When we enquired with Qantas regarding the cost they said that there charge would be $168. Be very careful who you book with
April 17, 2026
Unprompted review
I was dealing with Roxanne to book a…
I was dealing with Roxanne to book a flight to Sri Lanka , she is very helpful & excellent communication , made my booking very easy . Thank you Roxanne
April 17, 2026
Unprompted review
Jim has been great and been wonderful…
Jim has been great and been wonderful to deal with in processing my tickets. Highly recommended...!
April 15, 2026
Unprompted review
Thanks Christina for updating my travel…
Thanks Christina for updating my travel reservation to Poland. Prompt and professional service. Thank you.
April 13, 2026
Unprompted review
I am so happy with your service
I am so happy with your service. Thank so much for your help Olivia! Really appreciate it.
April 13, 2026
Unprompted review
Christina was very helpful
Christina was very helpful, prompt and honest in getting back
April 13, 2026
Unprompted review
John from customer service was very…
John from customer service was very patient and helpful, very quick
April 12, 2026
Unprompted review
Booked some flights from NZ to Japan…
Booked some flights from NZ to Japan and had some difficulty processing the flights initially. I called the help number and was connected with Leo who was extremely helpful, patient and managed to sort out the flights. Thanks Leo!
April 11, 2026
Unprompted review
Got an airline-initiated schedule…
Got an airline-initiated schedule change, with a more than 15 hours transit waiting time. Christina from Cheerstravel helped me to sort the problem. Very happy with the final flight plan.
April 10, 2026
Unprompted review
Shoutout for saving our trip
I wanted to give a huge shout-out to Christina for saving our trip! After our flight was cancelled by the airline, she was right on top of things, answering my emails and looking into possible options for us. With her help, we managed to find another direct flight on a different day, and even have our seat numbers secured. Thanks for helping us out, Christina.
April 9, 2026
Unprompted review
OLIVIA was really helpful with my…
OLIVIA was really helpful with my booking as she help me correct it other wise I would be in a really big mess at the airport . thankyou for being patient, understanding and helpful .
April 9, 2026
Unprompted review
Selena was great…
Selena was by far the best customer service I have ever received booking through travel service. Cannot recommend enough
April 9, 2026
Unprompted review
We had a very positive experience with…
We had a very positive experience with Cheers Travel. Selena was especially helpful, responsive, and professional throughout the entire process. She made the booking simple and stress-free, with clear communication at every step. Everything was well organized, and we truly appreciated the support. We would definitely use their service again and highly recommend them.
April 8, 2026
Unprompted review
War Travel Cancellation Help
Christina was extremely helpful with updating my travel reservation to Qatar with almost a full refund.
April 4, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.