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Cheerstravel Reviews 

620
•
TrustScore 5 out of 5

4.9

Travel Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 612 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professionalism, often going above and beyond to assist with bookings. Many highlight the smooth, stress-free booking process, appreciating quick responses and efficient service. People frequently mention the excellent customer service, noting personalized attention and an understanding approach. Reviewers also appreciate the competitive and often lowest prices offered for flights, with some receiving complimentary services. Many users express high satisfaction with the overall service, describing it as reliable, professional, and efficient. They frequently recommend the company for its ability to secure good deals and provide a great travel experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, professionalism, and... See more

Booking process

People report positive experiences with the booking process, often highlighting the helpfulness and... See more

Service

Customers had positive experiences with service, often highlighting the excellent, prompt, and professional... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

Price

Consumers find price to be positive, with many reviewers reporting cheap and affordable ticket fares compared... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to share some positive feedback regarding the online booking system. The process was smooth, easy to use, and very convenient. I would also like to especially thank Sandra for her... See more

Rated 5 out of 5 stars

My husband and I are truly greatful for the way Karen managed to renegotiate our flight arrangement with the arlines. Karen went above and beyond to secure our seats at a very competitive price. She i... See more

Rated 5 out of 5 stars

Great service ! Very proactive. There was glitch while booking but they fixed it no time and improvised. I used Cheers Travel for the first time and the experience was great. Will definitely book a... See more

Rated 5 out of 5 stars

I only got half way through my booking and stopped. I received a call from Tanya at to ask why I didn't complete my booking. Once I explained why she was very helpful and assisted with my booking and... See more

Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

We are a company of trusted, passionate travel specialist who create customized itineraries to different destinations. Our trips are completely based around your interests and schedule—they are one-of-a-kind experiences that are as unique as you are. We are constantly circling the globe in order to provide you with cutting-edge destination knowledge and personalized, well-planned itineraries that come complete with expert guides with on-the-ground spontaneity, and the perfect place to relax at the end of the day. Cheers Travel is not only committed to providing you with an unforgettable and inspiring trip, we’re also committed to ensuring your happiness and comfort throughout. When you travel with us, you can feel confident knowing we have staff 24*7 who are available to accommodate your wishes and needs. From the moment you pick up the phone to after you return home, Cheers Travel ensures that your journey is seamless, authentic, and beyond what you had imagined.

Contact info

4.9

Excellent

TrustScore 5 out of 5

620 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(620)

616 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

I spoke to Roxanne and was absolutely delighted with the customer service, patience, well manners and communication ofc highly recommend and will be using this company again.

Nga mihi, Destiny

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Roxanne was hugely helpful

Roxanne was hugely helpful, and gave generously of her time in securing travel arrangements at a difficult time where I needed to secure urgent travel, and while flights were limited due to international incidents impacting airspace. Roxanne was efficient, professional and communicated excellently, answering all my questions and explaining the process thoroughly. Highly recommended.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for your amazing…

Thank you Becky for your amazing support! The ticket booking process was quick, clear, and hassle-free. Really appreciate your prompt communication and professionalism. Will definitely book again through Cheers Travel Agency!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Our Customer Agent was a master

Our Agent Prince was a master of patience and calmly guided us through a very long booking. Prince was well spoken and had a great customer centric style that really helped get the right flights. Thank you!!

February 28, 2026
Unprompted review

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