I would like to share some positive feedback regarding the online booking system. The process was smooth, easy to use, and very convenient. I would also like to especially thank Sandra for her... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a company of trusted, passionate travel specialist who create customized itineraries to different destinations. Our trips are completely based around your interests and schedule—they are one-of-a-kind experiences that are as unique as you are. We are constantly circling the globe in order to provide you with cutting-edge destination knowledge and personalized, well-planned itineraries that come complete with expert guides with on-the-ground spontaneity, and the perfect place to relax at the end of the day. Cheers Travel is not only committed to providing you with an unforgettable and inspiring trip, we’re also committed to ensuring your happiness and comfort throughout. When you travel with us, you can feel confident knowing we have staff 24*7 who are available to accommodate your wishes and needs. From the moment you pick up the phone to after you return home, Cheers Travel ensures that your journey is seamless, authentic, and beyond what you had imagined.
Contact info
28 Constellation Drive , 0632, Auckland, New Zealand
- +6499305430
- care@cheerstravel.co.nz
- cheerstravel.co.nz
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick use of website
Good customer service like emma
Excellent prompt service by Taniya.
Easy to book with no problems
Easy to book with no problems. The fee was exactly as stated
John went to great length to find me a…
John went to great length to find me a suitable flight from Auckland to Bucuresti and return. Couldn't ask for a better result
Great service
Fast and efficient service
Emma gave me a call as soon as my flight payment declined due to no seat availability and worked hard to give me a suitable alternative as close as possible to the budget I had, which helped alleviate the stress.
Lisa
Lisa, was very pleasant, clear and helpful in sorting out my flight changes, due to seat unavailability in my previous booking.
Excellent service!
Olivia was fantastic following up on my flight booking. She provided me with additional complimentary services that were unexpected, but much appreciated! I highly recommend Cheers Travel.
Amazing customer service
I only got half way through my booking and stopped. I received a call from Tanya at to ask why I didn't complete my booking. Once I explained why she was very helpful and assisted with my booking and sent me the booking and I booked and payed on the spot. If it was not for the amazing customer service from Tanya I would not have made the booking. Excellent service.
Very helpful,thank you for all your…
Very helpful,thank you for all your support throughout it all,great customer service
A big thank you to Christina for your help and can't wait to book with Cheers travel again
Promotion at no cost
The agent- Preti called me and kindly offered a promotion at not additional fee.
Great service
Very helpful and friendly service by Olivia in helping me with my flight booking
Suzanne
Suzanne, was extremely helpful and had the world of patience with all my requests. Her knowledge and experience made this a worry free experience.
Thank you.
Booked a ticket online but it did not…
Booked a ticket online but it did not go through. I called the help line and Cheerstravel sorted it out within an hour. Thanks for the good service.
It was fantastic
It was fantastic talking and taking ticket in call there was a lady called Selena she make it much easier cause it was tough for selecting perfect tickets that I was looking for.
Thanks
Thank you Becky
After many unsuccesful attempets to contact our original airline we had to book a new flight. We made a booking using Cheerstravel but it was declined. Cheerstravel then themselef immediatley contacted us! This was unseen for us and a very welcome change of things. We were helped by a very patient, kind and helpfull person named Becky. She came up with multiple flights and sugested them to us. Only when we were satisfied she procced with the booking and made the best possible arrangement for us. Even when there were some problems with the payment she remaind calm and friendly and was more than willing to find a sollution. Overal it was a fantastic example of who a customer service should be. She made it possible for us to have a flight home! This all during the current difficult international situation (US-Iran).
Thank you Becky!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








