Cheerstravel Reviews 

620
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 612 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professionalism, often going above and beyond to assist with bookings. Many highlight the smooth, stress-free booking process, appreciating quick responses and efficient service. People frequently mention the excellent customer service, noting personalized attention and an understanding approach. Reviewers also appreciate the competitive and often lowest prices offered for flights, with some receiving complimentary services. Many users express high satisfaction with the overall service, describing it as reliable, professional, and efficient. They frequently recommend the company for its ability to secure good deals and provide a great travel experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, professionalism, and... See more

Booking process

People report positive experiences with the booking process, often highlighting the helpfulness and... See more

Service

Customers had positive experiences with service, often highlighting the excellent, prompt, and professional... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

Price

Consumers find price to be positive, with many reviewers reporting cheap and affordable ticket fares compared... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to share some positive feedback regarding the online booking system. The process was smooth, easy to use, and very convenient. I would also like to especially thank Sandra for her... See more

Rated 5 out of 5 stars

My husband and I are truly greatful for the way Karen managed to renegotiate our flight arrangement with the arlines. Karen went above and beyond to secure our seats at a very competitive price. She i... See more

Rated 5 out of 5 stars

Great service ! Very proactive. There was glitch while booking but they fixed it no time and improvised. I used Cheers Travel for the first time and the experience was great. Will definitely book a... See more

Rated 5 out of 5 stars

I only got half way through my booking and stopped. I received a call from Tanya at to ask why I didn't complete my booking. Once I explained why she was very helpful and assisted with my booking and... See more


Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

We are a company of trusted, passionate travel specialist who create customized itineraries to different destinations. Our trips are completely based around your interests and schedule—they are one-of-a-kind experiences that are as unique as you are. We are constantly circling the globe in order to provide you with cutting-edge destination knowledge and personalized, well-planned itineraries that come complete with expert guides with on-the-ground spontaneity, and the perfect place to relax at the end of the day. Cheers Travel is not only committed to providing you with an unforgettable and inspiring trip, we’re also committed to ensuring your happiness and comfort throughout. When you travel with us, you can feel confident knowing we have staff 24*7 who are available to accommodate your wishes and needs. From the moment you pick up the phone to after you return home, Cheers Travel ensures that your journey is seamless, authentic, and beyond what you had imagined.


Contact info

4.9

Excellent

TrustScore 5 out of 5

620 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(620)

616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast and efficient service

Emma gave me a call as soon as my flight payment declined due to no seat availability and worked hard to give me a suitable alternative as close as possible to the budget I had, which helped alleviate the stress.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Lisa

Lisa, was very pleasant, clear and helpful in sorting out my flight changes, due to seat unavailability in my previous booking.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Olivia was fantastic following up on my flight booking. She provided me with additional complimentary services that were unexpected, but much appreciated! I highly recommend Cheers Travel.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I only got half way through my booking and stopped. I received a call from Tanya at to ask why I didn't complete my booking. Once I explained why she was very helpful and assisted with my booking and sent me the booking and I booked and payed on the spot. If it was not for the amazing customer service from Tanya I would not have made the booking. Excellent service.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Very helpful and friendly service by Olivia in helping me with my flight booking

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Suzanne

Suzanne, was extremely helpful and had the world of patience with all my requests. Her knowledge and experience made this a worry free experience.

Thank you.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

It was fantastic

It was fantastic talking and taking ticket in call there was a lady called Selena she make it much easier cause it was tough for selecting perfect tickets that I was looking for.
Thanks

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Becky

After many unsuccesful attempets to contact our original airline we had to book a new flight. We made a booking using Cheerstravel but it was declined. Cheerstravel then themselef immediatley contacted us! This was unseen for us and a very welcome change of things. We were helped by a very patient, kind and helpfull person named Becky. She came up with multiple flights and sugested them to us. Only when we were satisfied she procced with the booking and made the best possible arrangement for us. Even when there were some problems with the payment she remaind calm and friendly and was more than willing to find a sollution. Overal it was a fantastic example of who a customer service should be. She made it possible for us to have a flight home! This all during the current difficult international situation (US-Iran).
Thank you Becky!!

March 6, 2026
Unprompted review

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