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Chefs Flavours Reviews 492

•
TrustScore 5 out of 5

4.8

Flavours, Fragrances and Aroma Supplier
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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, with many noting that their orders arrived quicker than expected, even for international shipments. People are also very satisfied with the quality of the products, highlighting the excellent flavors and the wide selection available. The overall service, from placing an order to receiving it, is frequently described as outstanding. However, some customers have expressed disappointment regarding the availability of certain flavors, mentioning that some previously ordered items are no longer stocked. A few other people also felt that the taste of some "new and improved" flavors did not match the original recipes, leading to a less satisfying experience.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and speedy... See more

Product

Customers had positive experiences with product, consistently praising the quality and variety. Many... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the superb concentrates and... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and quick service,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the fast processing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always good delivery never ever messed an order up and these guys they give you the bottle tops to make your concentrates useable if you mix by weight and not syringe, unlike other tight fisted vender... See more

Company replied

Rated 5 out of 5 stars

I've tried all the flavours I ordered from you, in the Bogan RDA at 60 watts with a 0.13 single coil and every flavour is spot on (captains custard ,strawberry milkshake bottles, jam roly poly and Ba... See more

Company replied

Rated 5 out of 5 stars

I've been purchasing supplies from Chef's for many years, and they've never disappointed. Always prompt response and delivery of quality products. The other advantage is that they have a great range... See more

Company replied

Rated 5 out of 5 stars

I am a regular Customer & find the service excellent, unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases. The juices are always excellent value... See more

Company replied

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Electronic Cigarette Store
  3. Vaporizer Store

Written by the company

Flavour concentrates from around the world!

Contact info

4.8

Excellent

TrustScore 5 out of 5

492 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Import Duty

I had to pay additional import duty to get my items

December 6, 2024
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Reply from Chefs Flavours

Hi Sean,
Thanks for your review. The way it works with our international orders is that you don't pay UK tax on our products, but then do need to pay that tax in your own country when the order arrives with customs.
This is the best and cheapest way for international customers to continue to buy from us after Brexit.
I hope that makes sense - please feel free to reach out to info@chefsflavours.co.uk if you have any further questions, and we'll be happy to help.

Kind regards,
Megan

Rated 5 out of 5 stars

Perfect! Just perfect….

I wanted to give you 10 stars but unfortunately 5 is max 😊 for years order my flavours at Chefs. Love it, good price and fast en good delivery. Greetings from a happy costumer from the Netherlands!

December 9, 2024
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Reply from Chefs Flavours

Thank you so much, Nathalie! We're really happy to hear you've been loving our products :)
- Megan

Rated 5 out of 5 stars

Thank you.

Great service, competitive prices and great products.

December 10, 2024
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Reply from Chefs Flavours

Thanks for the 5 stars, Carl!
- Megan

Rated 5 out of 5 stars

Highly recommend

Been using these to buy what I prefer but also to try out new stuff.
Easy to browse, easy to order and quick delivery. Highly recommend

November 29, 2024
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Reply from Chefs Flavours

Thanks so much for your kind review, Sue!
- Megan

Rated 5 out of 5 stars

Best place to get flavorings…

Best place to get flavorings definitely. Super quick to respond to questions and super quick to dispatch even when it's super busy like black friday! Definitely recommended!

November 27, 2024
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Reply from Chefs Flavours

Thanks for your review, Svetislav! We hope you enjoy your order :)
- Megan

Rated 5 out of 5 stars

Excellent service

They were great when I needed the shipment to be delayed by a few days. Great interaction via email, speedy response and were able to adjust the order to accommodate my needs. Excellent service

December 4, 2024
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Reply from Chefs Flavours

Thanks for your review, Bob! We're always happy to help :)
- Megan

Rated 5 out of 5 stars

Excellent

Great selection and excellent service. Fast delivery always with a surprising extra. 10/10

December 2, 2024
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Reply from Chefs Flavours

Thank you so much, Carl!
- Megan

Rated 5 out of 5 stars

Good service

Nice prices, excellent service and fast delivery.... Even the additional couple of chewy sweets was a nice toucg

November 18, 2024
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Reply from Chefs Flavours

Thanks for your great review, Nigel!
- Megan

Rated 5 out of 5 stars

Thanks!

Thanks!! I'm so happy!!

October 24, 2024
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Reply from Chefs Flavours

Thanks so much for your review! That's great to hear :)
- Megan

Rated 5 out of 5 stars

Good service

Good service, good prices.

October 31, 2024
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Reply from Chefs Flavours

Thanks for your 5 star review!
- Megan

Rated 5 out of 5 stars

Recommended

Excellent service, well recommended

October 28, 2024
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Reply from Chefs Flavours

Thanks so much for the 5 stars, John!
- Megan

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