Always good delivery never ever messed an order up and these guys they give you the bottle tops to make your concentrates useable if you mix by weight and not syringe, unlike other tight fisted vender... See more
Company replied
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Flavour concentrates from around the world!
James Street, YO10 3DW, York, United Kingdom
Replied to 50% of negative reviews
Typically replies within 1 month
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Reply from Chefs Flavours

Reply from Chefs Flavours
I've used chefs flavors for years and would never go else where
100 % recommended

Reply from Chefs Flavours
I have not yet received my parcel after one week with no estimated delivery date. I received an email 6 days ago from DPD with the tracking no.
When I use the DPD tracking page it tells me the parcel is stuck in the depot due to an “unexpected issue in my area”. However, I have seen the DPD van driving around my area and also checked the website for any service disruptions and it says that there are “currently no delays to service throughout our network”. There has been no update now for several days. I sent an email to Chefs Flavours customer service which as yet has been ignored. Not even an acknowledgment.
UPDATE 24/7/24 - Customer services did indeed respond on Monday as per the reply below. Megan was very helpful and apologetic and re-sent the order which I received 2 days later. Hopefully they will address this issue with DPD so that it isn't repeated and we can go back to the impeccable service I had become used to from Chef's Flavours.

Reply from Chefs Flavours
Always fantastic to deal with. Great service super fast shipping international, highly recommended

Reply from Chefs Flavours
The service and the time of response is top notch!!! The products are great!! Best online shop ever!!

Reply from Chefs Flavours
Been ordering for years, awesome service every time and will keep coming back. Supreme.

Reply from Chefs Flavours
Chefs are very helpful and I love when they send me a little gift for free with my order highly recommend chefs to anyone thinking of doing ABIT of DIY vape juice.

Reply from Chefs Flavours

Reply from Chefs Flavours
I bought TFA Grape juice at very good price. I had to pay import tax to Slovenia but even with this price was good. I love TFA Grape juice aroma and I didn't find it anywhere in EU with shipping to Slovenia

Reply from Chefs Flavours

Reply from Chefs Flavours
Sent me a wrong concentrate, but rectified it and let me keep tje wrong bottle. Good service would recommend to all

Reply from Chefs Flavours
Everything great. A good and wide range of flavours. Fast delivery. Good declaration for german customs.

Reply from Chefs Flavours
Top shelf products and super-fast shipping. Fantastic service from a team that really seem to care.

Reply from Chefs Flavours

Reply from Chefs Flavours
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