The Little Removals Company Reviews 

211
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very reasonably priced. Turned up on time. Removals team were fantastic - friendly, quick, efficient. Wore shoe coverings. Took fantastic care of our belongings. Refunded us for the 15 minut... See more

Rated 5 out of 5 stars

Numerous moves over years, first time ever used removal company. From arranging with Karolina to loading and unloading by Jaime and Richard everything went like clockwork. Even re-stacked our ama... See more

Rated 5 out of 5 stars

What a breath of fresh air! Absolutely brilliant from start to finish. We needed a large photocopier moving from one place to another - 2 hour job. Date confirmed - picked up bang on time - very... See more

Rated 5 out of 5 stars

Hired these guys for an office move, 100+ big boxes of paperwork, filing cabinets, table and chairs, and large metal/wood plan cabinets. These guys, Jason, Ryan and Toby, couldn't do enough for us, t... See more

Company details

  1. Business Services

Information provided by various external sources

House & Office Removals/UK-EU-Nationwide Service/Storage and Shipping ... Cheltenham - 01242 650110 / Mob - 07553 481066


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

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4.6

All reviews

(211)

26 reviews in the last 12 months

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Rated 3 out of 5 stars

Know what to expect

This was a move of 2 halves really. As I have fibromyalgia I had booked both the packing and unpacking service which I was really pleased they offered.
Unlike with other reviews, the guys arrived on time and packed everything up really efficiently on day 1.
On the moving day they were really good with accomodating my need to go to the new house first with the cats to settle them in and I felt comfortable leaving them with the rest of the boxes.
Everything seemed to be going well until 4pm where they stopped, looked at their watches and said "we're off now" leaving at least half the boxes unpacked / in the wrong rooms.
Fearing I'd got the wrong end of the stick, I rang the company and asked for a refund on the unpacking charge, only to be told that I'd got the hours I'd paid for.. the thing is that THEY decided how many hours the move would take and at no point during the day had it been mentioned things were taking longer than thought. I would have paid the extra hours if needed.
When the guys left I found the wardrobe door didn't work and had been put on backwards - to be fair they did then come back the next day to fix this.
As long as you understand that the time limit and what can and can't be done then it's fine - just a bit of a shock to be left alone in the midst of a ton of boxes that I was unable to move or deal with!

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great team.

Highly professional and very efficient but with a good sense of humour. Great guys who even fetched me a pint of milk because mine had gone off in the heat. Couldn't fault them.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Dale & Jaye were brilliant

Dale & Jaye were brilliant. Hard working, polite and considerate with our possessions.
Karolina was always calm and reassuring with date changes.
The process of paying was effortless and fair.
Thank you all.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Punctual, professional and friendly

The team that arrived were professional and friendly. They were punctual and hardworking. Our possessions were handled with care from start to finish. The van was clean and the size was well matched to our requirements. Great value for money, happy to recommend them.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Many thanks to everyone - great team

Many thanks to everyone for all your help and support during our complicated move. You and the team have been professional throughout and the teams on packing and moving day were excellent. Nothing was too much trouble, and they treated our property (and us!) with care and respect – and plenty of humour! Compressing two houses into one was always going to be a challenge and although we seemed to be 2 vans light the move went well and the fixed charge honoured.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Best day thanks to Richard and Jason

I had a wonderful moving day thanks to Richard and Jason. They were really friendly and made the whole day stress free. They went above and beyond to try and help make the furniture fit into the spaces.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly service

The team were super friendly, I couldn't quite believe how much they managed to pack into the trucks - I was worried it wouldn't fit. They also happily took apart the bed frame when it wouldn't fit down the stairs. It was also packed up a lot quicker than I expected.

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Top Service and Efficient

Karolina was superb. So helpful and quick to respond. The moving guys were very nice, and efficient. They had to break down and assemble stuff and did it with ease. Everything arrived in one piece and completed quicker than expected. Great value for money. This is the 2nd time I have used Little Removals Company and highly recommend them.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

The guys were all really friendly, accommodating and professional. Pricing is competitive as well.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and friendly service. Will use again.

Excellent service. Very friendly and accommodating and did everything we asked of them (we needed an internal removal as we were having our flat totally refurbished) - so we needed sofas, dining tables and beds dismantled and re-stored. We will definitely use them again when the refurbishment is complete. Reasonable price too.

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

The TRC team were terrific

The TRC team were terrific. They arrived early and were impressed by how organised we were. We were packed and ready to leave by 11:00 and unpacked in our new home by 3:00. They were super friendly and we avoided any possible upsets by talking and resolving with a team that was careful to listen. They tried every way to get furniture through doors that just wouldn’t always be successful and we were so grateful for their patience. These are a team of respectful people who want to get it right for their customers. We’d certainly highly recommend their work. Very competitive rates too!

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this company

They were late, The job was not fully completed and all furniture was left dismantled, they left items on the lawn at the front of my house and just put boxes anywhere. I had to demand they put my bed together at least before they left. I have found damaged items - large scratches on wardrobe and missing items including a full box.
And they had the nerve to charge me for an extra hour.
Dreadful

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

I have used The LRC today

I have used The LRC today; moved out of one flat into another. The guys were great..nothing was a problem. They just got on with it so well. My new flat is up a few flights of stairs; not easy stairs atall, and not easy parking either; but they carried on regardless, even when we all thought the settee really would not go in!
Thank you so much to everyone, as I was worried beforehand, but they were so good and professional and quick!
Very highly recommended!

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

Careful and Hard Working

I found the booking process and documentation unnecessarily complicated and quite off-putting but the guys who did the job were splendid; helpful, careful, obviously experienced, on-time, and went the extra mile. Thank you.

April 22, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect Service

Hired LRC to both pack and move which they did on successive days. Both times they were excellent. Worked very quickly, very through. Packed things well and moved them safely. No breakages. Friendly guys who worked hard.

March 8, 2023
Unprompted review

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