Cherrybank Dental Spa Perth Reviews 258

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had veneers fitted during the covid crisis, and felt safe every time i visited. The staff were very professional throughout, and would highly recommend Cherrybank. The completed work was done to the h... See more

Company replied

Rated 5 out of 5 stars

Thank you Elaine and team for making me feel safe and comfortable during my recent appointment. A testament to just making things work in challenging times! Well done and look forward to my follow up... See more

Company replied

Rated 5 out of 5 stars

My daughter came to the dentist for quite a major procedure to remove some of her upper jaw bone and laser excess gum. To add to her anxiety she has a needle phobia. However she was treated with amazi... See more

Company replied

Rated 5 out of 5 stars

Lovely reassuring staff. They make going to the dentist de6el like a pampering session! It's probably the only time where i can sit in peace and relax which is a massive change from how I viewed goin... See more

Company replied

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Endodontist
  7. Orthodontist

Written by the company

Cherrybank Dental Spa in Perth was the original dental spa in Scotland. Since 1995 this remarkable dental practice has been at the forefront of dentistry, and customer service. Run by Dr Elaine Halley, who is widely regarded as one of the top cosmetic dentists in the UK, Cherrybank has won many awards, and helped thousands of people realise the smile they always dreamed of. Experts in treating nervous patients, Cherrybank team members are the best in the business, and can often help people who have previously been told that nothing can be done.


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4.9

Excellent

TrustScore 5 out of 5

258 reviews

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Rated 5 out of 5 stars

Every visit to Cherrybank Dental Spa is…Highly recommended

Every visit to Cherrybank Dental Spa is a pleasant experience. There is always a warm welcome at reception and I’m always made to feel relaxed and comfortable. My treatment is always thoroughly explained to me any any questions answered. Wether you’re nervous of going to the dentist or not I would recommend Cherrybank Dental Spa to anyone.

February 26, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

What a review - thank you very much for your lovely words.

Rated 5 out of 5 stars

My recent visit to Cherrybank was after…

My recent visit to Cherrybank was after a gap due to being seriously ill. I was sad to hear my usual hygienist Gayle had moved onto pastures new but was delighted with Abbey my new hygienist who was very kind and professional and put me at my ease immediately. I look forward to my next visit as the staff and service you receive are second to none. Thank you to everyone.

February 25, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

Thank you very much. Sadly, people do move on (although, thankfully not very often around here.) We all think Abbey's wonderful too - and so glad you're able to come back. We look forward to your next visit too.

Rated 4 out of 5 stars

I was disappointed the day I got my…

I was disappointed the day I got my impressions .
My teeth are ok now apart from lifting up sometimes which my old ones didn't do,
When you pay £2000
its a lot of money
kind regards
Mrs Janet Eagleton

February 24, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

Very sorry to hear that. I do hope we can help you further. Please don't hesitate to contact Jillian Melloy, our Practice Manager, about this.

Rated 5 out of 5 stars

FIRST CLASS CHERRYBANK DENTAL SPA

Thank you for my smile. From moment I entered Cherrybank Dental Spa l felt confident that l would receive excellent treatment.Thank you for being welcoming and taking time to discuss the best treatment for myself everything was so relaxing in your very experienced dentists hands.

February 24, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

It's our pleasure, Margaret. Thank you for choosing us to be your dentist.

Rated 5 out of 5 stars

Thank you to Abbie and Jodie for your…

Thank you to Abbie and Jodie for your patience,care and attention given when my daughter comes in for her 6 monthly Dental Health Exam.

February 24, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

It's our pleasure. Thank you for the review.

Rated 5 out of 5 stars

Very professional service

Very professional service, friend and relaxing atmosphere. Would highly recommend.

February 24, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

Thank you very much indeed.

Rated 5 out of 5 stars

Highly recommend

I can’t recommend Cherrybank dental spa enough, everyone there is always extremely helpful, friendly and professional. The service won’t be beaten elsewhere.

February 7, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

Thankyou so much. What a lovely review.

Rated 5 out of 5 stars

I have nothing but praise for my last…

I have nothing but praise for my last appointment. I think Abbey was amazing and after Dr Halley having a look and giving advice my tooth was fixed and they kindly didn’t charge me to re do it so d give them 10 out of 10 for all aspects of care

January 19, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

Thankyou very much. 10 out of 10 - we're delighted!

Rated 5 out of 5 stars

Excellent support

I am delighted with the support and professionalism that I experience during my consultations , giving me confidence in the treatment I will receive going forward.

January 17, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

That's great. Thankyou very much, John.

Rated 5 out of 5 stars

Best ever

Best ever, helped me overcome fear of dentist, so caring and helpful

January 17, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

Now, that is so nice to read. Thankyou!

Rated 5 out of 5 stars

I am very pleased with the attention so…

I am very pleased with the attention so far given to my quite complex problem and look forward to the next stages in the treatment. I am confident that the end result will enable me to eat without the discomfort and food restriction which an insecure plate has caused for several years.

January 11, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

Thankyou very much for taking the time to leave this lovely review.

Rated 5 out of 5 stars

100% Recommend

My daughter came to the dentist for quite a major procedure to remove some of her upper jaw bone and laser excess gum. To add to her anxiety she has a needle phobia. However she was treated with amazing care and understanding. Everything went to plan and the whole time she felt safe and understood. We were given a mbl number for the dentist should there be any after concerns which was reassuring. And without sounding dramatic the work done has totally changed her life. She now always has a great big smile on her face. Thankyou Elaine and all who were part of the process.

January 10, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

That's wonderful. I'll pass on to the team - thankyou for the lovely review

Rated 2 out of 5 stars

(Was) the Best dental experience ever, (Now), not good

2019: Best dental experience ever! The staff are very professional, have the latest technology and take a holistic, sensible and informed approach. I feel good going to the dentist for once, ever.

2021 Update: I have left as a patient. Their service experience really changed during COVID and they were taken over by another company. Nasty new receptionist, aggressive dentist (blamed me for fillings kept falling out)-- what started as a 5-star experience, during COVID dropped to 2-star and finally, they wouldn't even work on my teeth (fillings kept falling out). I had to fight with them to get a refund on fillings that fell out 2 days then 2 months later (this happened 4x over a year). Their focus is money not care, sadly. They don't even seem to be bothered with the "spa" or sensitivity to natural dentistry (balanced approach to dentistry). They've lost the plot (and my business).

January 10, 2020
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Reply from Cherrybank Dental Spa Perth

Apologies we just found this review update. Yes, we sold Cherrybank Edinburgh to The Pain Free Dentistry group. We also moved to using a different reviews company so many apologies for this late reply. I'm so sorry that this happened to you, but this review will not have reached Cherrybank Edinburgh. Cherrybank Dental Spa in Perth has not changed hands, and our service remains unchanged too. I'm so very sorry for the confusion.

Rated 5 out of 5 stars

Fabulous Dental Spa

Fabulous Dental Spa. Care is exceptional. Staff hand picked and each one totally focused on YOU. The Dental Spa is really top quality, led by Elaine and her wonderful team.

I was a very nervous patient when I first visited Cherrybank. Now I am totally relaxed knowing I am in the best hands.

Recommended +++!

January 10, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

Thank you for such a wonderful review.

Rated 5 out of 5 stars

Top quality

I have always received excellent treatment and advice in a relaxed and friendly environment

January 10, 2020
Unprompted review
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Reply from Cherrybank Dental Spa Perth

That's great to hear. Thankyou.

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