This CHINESE company is the worst!
This CHINESE company is the worst! I bought a product from them, which was advertised to be "plus size". I ordered a size 5X, which was advertised to be measured 118cm - 125cm. However, the product I received was faulty (important word for later). It was too small, measured as 46cm! Asian size! I sent them pictures as proof and requested a refund.
I've been trying to contact the company about it, but their communication efforts are little to none. I told them that I wanted to return the product, which they accepted. I was given the option to either receive 50% of my refund and keep the product, or return the product to receive a full refund. I chose the latter.
I was given the return address, which thus ultimately started the 14-day window to return the item. However, I asked them if I needed to pay for the return shipping. Of course, they didn't respond until I emailed them again to respond. Took them over a WEEK to reply.
When they did respond, they said that I had to pay for the return shipping. However, their return policy says that the customer is responsible for paying for the return shipping of the product, unless faulty.
Key words: UNLESS FAULTY.
They already knew that the product I received was faulty, and they still said that I had to pay for return shipping?! And because they've dragged their feet to respond to my emails, the return time window has virtually been wasted! It's unlikely that I'll ever get my refund now.
The utter manipulation from this company!
They've LIED to me whilst essentially holding my return request hostage by NOT communicating, in effort to force me to keep the product whilst they keep my money! That what it feels like to me, anyway.
Either way, DO NOT BUY FROM THEM. They're a scam and will pull any manipulative tactic for the sake of greed!








