Chicken Shop Reviews 59

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

First order cancelled as no spare ribs . I then re ordered . Delivery came on time and exceeded our expectations . Everything piping hot . We were given more than we ordered and chicken was delicious... See more

Rated 5 out of 5 stars

A staff member named Vijay was very helpful his knowledge about the menu is fantastic.He suggested us a dish to try out and it was truly delicious,we ordered it the second time.Fabulous ambience.Would... See more

Rated 4 out of 5 stars

Delivery prices more expensive?? Good food but I can't understand why they charge 10%+ more for menu items through deliveroo? There's no VAT (20% saving) on takeaway, no tables to clean and no wash... See more

Rated 5 out of 5 stars

Duke @ the chicken shop Notting Hill What a fantastic ambassador for your company, his customer service is second to none Anything you need from this store he is happy to help , change to your... See more

Company details

  1. Take Away Service
  2. Caterer
  3. Fast Food Restaurant
  4. Meal Takeaway

Information provided by various external sources

Chicken Shop serves rotisserie chickens that are marinated overnight, steamed and then spit-roasted over charcoal.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Very Cool!

Wow, I can't believe it took me so long to discover this incredible chicken burger! It's as if I've finally emerged from my cave. I'm eager to return and plan to try every burger option they offer. The staff here are not only friendly but also very attentive. This was my first visit to Baker St, and I'm already in love! ❤️❤️❤️❤️❤️

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

£20 for half an order, complete radio silence from customer support

I've been a regular at Chicken Shop Angel and have generally enjoyed their food, but my recent experience has completely put me off returning.

I ordered lunch for myself and my partner - a Straight Up and fries, Little Straight Up and fries, and chicken wings. The order took an absolute age to prepare, and when I rushed back to work and opened the bag, I discovered my burger was completely missing. To add insult to injury, instead of the larger fries I'd specifically ordered, I received two tiny bags of fries. So for £20, I ended up with one small sandwich, two tiny portions of fries, and three wings. I had to go hungry that day.

What's made this worse is the complete lack of customer service. Don't bother contacting the hello@ Chicken Shop email, it's been over a week and I've emailed them multiple times without even an acknowledgement. Their email address seems to be purely cosmetic.

Do not rely on this place if you want a quick bite - the service is painfully slow and unreliable. Really disappointing given I've enjoyed Chicken Shop many times before. Won't be going back.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

No word has been invented to describe…

No word has been invented to describe the chicken buger I had today, all I can say is I’ve been living under a rock, but no more!! I will be going back for more and I’m will be going through the menu burger by burger,,,, staff is pretty exceptionally helpful & humble. My first time there @ Baker st ❤️❤️❤️❤️❤️

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Food is cooked fresh

Food is cooked fresh. Be careful to use the right dip for the orderd chicken. Best chicken I've had in a while. Staff were brilliant and helped me order.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Asma was. Great waitress. Very sweet and very attentive. The food here was amazing and it came very quickly.

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

A staff member named Vijay was very…

A staff member named Vijay was very helpful his knowledge about the menu is fantastic.He suggested us a dish to try out and it was truly delicious,we ordered it the second time.Fabulous ambience.Would suggest to anyone who likes fried chicken.

February 22, 2025
Unprompted review

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