Chicken Shop Reviews 59

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First order cancelled as no spare ribs . I then re ordered . Delivery came on time and exceeded our expectations . Everything piping hot . We were given more than we ordered and chicken was delicious... See more

Rated 5 out of 5 stars

A staff member named Vijay was very helpful his knowledge about the menu is fantastic.He suggested us a dish to try out and it was truly delicious,we ordered it the second time.Fabulous ambience.Would... See more

Rated 4 out of 5 stars

Delivery prices more expensive?? Good food but I can't understand why they charge 10%+ more for menu items through deliveroo? There's no VAT (20% saving) on takeaway, no tables to clean and no wash... See more

Rated 5 out of 5 stars

Duke @ the chicken shop Notting Hill What a fantastic ambassador for your company, his customer service is second to none Anything you need from this store he is happy to help , change to your... See more

Company details

  1. Take Away Service
  2. Caterer
  3. Fast Food Restaurant
  4. Meal Takeaway

Information provided by various external sources

Chicken Shop serves rotisserie chickens that are marinated overnight, steamed and then spit-roasted over charcoal.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Camden Town great food & service

Camden Town. Wandered in at midnight on Saturday just as they were closing but the Manager was happy to take our order. It was all freshly cooked, chicken dippers so much better than Kfc, nice thick pieces & all the same size. K-fries & normal crinkle cut chips also really good. Would definitely recommend. Great service from a great team. Thanks guys, you saved us from bad food & hangovers 😋

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

Organised crime - theft and lack of care.

I am writing to express my extreme disappointment and frustration regarding a recent incident that occurred at Chicken Shop on Wardour Street. Yesterday, while I was enjoying a meal, my bag with personal belongings, including two laptops, were stolen from the chicken shop.

Despite the clear theft and the CCTV footage to assist in the investigation, staff refused to cooperate. Their unwillingness to review the surveillance footage and their lack of concern for my situation are both deeply troubling. The staff even refused to cooperate even though the police were made aware and a crime report filed.

I have learned that this is not an isolated incident. Multiple individuals have reported similar thefts at the chicken shop, suggesting a pattern of criminal activity and potential involvement from staff. The individual who stole my belongings was clearly suspicious, as they were not eating or ordering any food. Yet, staff seemed unbothered by their presence were aware of the suspicious individual.

This experience has been extremely distressing and has left me feeling violated. I urge you to take immediate action to address this ongoing issue. I would like to request a full investigation into the theft and the involvement of your staff. Additionally, I expect a sincere apology for the way I was treated.

I hope that by bringing this matter to your attention, you will take the necessary steps to ensure the safety and security of your customers.

August 22, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look