ChicksX - Vancouver Reviews 59

TrustScore 4 out of 5

4.1

Marine Drive 1771, V7V 1J5 West Vancouver, British Columbia, CA


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See what reviewers are saying

Rated 5 out of 5 stars

I love using these guys. The setup process was super quick, and deposits and withdrawals through e-transfer are fast and easy. I highly recommend them. I also love all the storefront locations they’re... See more

Rated 5 out of 5 stars

ChicksX are bunch of YORDIYORDI. BEAUTIFUL HUMAN BEINGS LIKE DIAMONDS I PREASSURE THEM INTO SENDING EXTRA CRYPTO I ALWAYS CHALLENGE THEM BUT LIKE DIAMOND THEY NEVER BREAK SO THEY ONLY SEND WHAT I PAI... See more

Company replied

Rated 5 out of 5 stars

Had the best experience with ChickX in West Vancouver, staff are very helpful and friendly. Very knowledgeable with the cryptocurrency exchanges. For me I travel 30km to the store front, because havi... See more

Company replied

Rated 3 out of 5 stars

The rates are inconsistent. Tried to call multiple times and even text, but would never reach anybody. Their live chat is much more helpful. Redeemable factors: They are open 7 days a week and fr... See more

Company replied


Company details

  1. #2 of 6 best companies in Cryptocurrency Service
  2. #4 of 4 best companies in Currency Exchange Service

About ChicksX - Vancouver

Written by the company

Our cryptocurrency exchange platform allows our customers to buy and sell digital currencies globally. We offer 24/7 live service so that you may send, receive or exchange without limits or borders.

Our team of specialists is ready to happily assist you every step of the way to a safe and secure transfer, whenever, wherever.

Check Our Services

    Buy Crypto
    Sell Crypto
    Exchange

    Contact info

    • Marine Drive 1771, V7V 1J5, West Vancouver, British Columbia, Canada

    • +1 236 484 3317

    You should know

    4.1

    Great

    TrustScore 4 out of 5

    59 reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 96% of negative reviews

    Typically replies within 24 hours

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Helpful and Efficient

    This is the 4th or 5th time I have used this office, and the staff have always been helpful and efficient. I travel a lot, and I have been pleased with the exchange rates they use.

    February 2, 2026
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you so much for being a loyal ChicksX customer, James, and for taking the time to write such a positive review! We're thrilled to hear that you find our staff helpful and efficient, and that you're satisfied with our exchange rates. We're excited about your future purchases and look forward to continuing to serve you. Safe travels!

    Rated 5 out of 5 stars

    Good service

    Good service
    And higher rate
    Low charges

    January 29, 2026
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you so much for being a ChicksX customer and for taking the time to write this review. We're thrilled to hear about your positive experience and are excited for your future purchases with us!

    Rated 4 out of 5 stars

    It is interesting

    January 29, 2026
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Hi Jim,

    Thank you for being a valued ChicksX customer and for taking the time to leave us a review! We're delighted to hear that you find our service interesting. We’d love to learn how we could have made your experience even better. Please feel free to email us at support@chicksx.com with any suggestions or feedback.

    We're looking forward to your future purchases!

    Best regards,
    Stephen

    Rated 3 out of 5 stars

    Took over 24 hours to get my crypto

    Took over 24 hours to get my crypto, other places process my crypto in minutes. Seems like an odd way to do business.

    January 29, 2026
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Hello Hai,

    I'm sorry to hear about the delay in receiving your crypto. At ChicksX, we strive for instant delivery, but sometimes unforeseen issues can cause delays. To ensure we address this appropriately, please email us your order ID at support@chicksx.com, and we'll work to resolve this for you promptly.

    Thank you for your understanding and patience.

    Best regards,
    Stephen

    Rated 5 out of 5 stars

    Supporting local always wins

    I love that I can go to a local currency in my neighbourhood and be met with friendly service and great rates. I highly recommend going to this spot above all else.
    West Vancouver - Marine Dr.

    January 27, 2026
    Unprompted review
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you, Orlena, for being a ChicksX customer and for taking the time to write such a positive review. We're delighted to hear about your satisfaction with our friendly service and great rates. We look forward to serving you again in the future!

    Rated 5 out of 5 stars

    Great experience

    Great experience - would definitely return

    January 17, 2026
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you for being a ChicksX customer and for taking the time to write such a positive review! We're thrilled to hear about your great experience and look forward to your future purchases.

    Rated 5 out of 5 stars

    service fast excellent

    service fast excellent

    January 26, 2026
    Unprompted review
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you, Victor, for being a ChicksX customer and for taking the time to leave a review. We're thrilled to hear that you found our service fast and excellent. We're excited about your future purchases and are here to ensure you have a great experience every time!

    Rated 1 out of 5 stars

    Completely fraudulent

    Completely fraudulent, steals your information sells it to other countries. Frauds you and frauds everyone, all reviews are fake besides this one.

    January 26, 2026
    Unprompted review
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Hello Cliff,

    I’m sorry to hear about your experience. I want to assure you that ChicksX is a 100% legitimate business and we prioritize the privacy and security of our customers' information. We do not sell personal data to any third parties.

    Please allow us to address the specific issues you've faced. Reach out to us at support@chicksx.com with your ChicksX login email so we can assist you further.

    Thank you for bringing this to our attention.

    Best regards,
    Stephen

    Rated 5 out of 5 stars

    Good service

    Good service

    January 23, 2026
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you, Thanh Chi Nguyen, for being a ChicksX customer and for taking the time to write a review. We're thrilled to hear that you had a good experience with our service, and we're excited about your future purchases with us!

    Rated 5 out of 5 stars

    Excellent

    Friendly staff! Ordered extra cash and called me very quickly to tell me they had it.

    January 19, 2026
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Hello Judy,

    Thank you so much for being a ChicksX customer and for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience and found our staff friendly and efficient. We're excited about your future purchases, and if you ever need assistance, feel free to reach out.

    Best wishes,
    Stephen

    Rated 5 out of 5 stars

    Had the best experience with ChickX in…

    Had the best experience with ChickX in West Vancouver, staff are very helpful and friendly. Very knowledgeable with the cryptocurrency exchanges. For me I travel 30km to the store front, because having e-transfer problems.
    I come in the evening during weekdays and late in afternoon on the weekends.

    January 21, 2026
    Unprompted review
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you, Brian, for being a ChicksX customer and for sharing your positive experience with us! We're thrilled to hear that our West Vancouver staff made such a great impression. We're excited about your future visits and purchases. If you ever have any questions or need assistance, feel free to reach out. Safe travels!

    Rated 5 out of 5 stars

    Excellent service by Jeff

    Excellent service by Jeff. Late hours.

    January 21, 2026
    Unprompted review
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Hello Mark,

    Thank you for taking the time to write a review and for being a ChicksX customer. We're thrilled to hear about the excellent service Jeff provided during late hours. We look forward to your future purchases and continuing to meet your needs.

    Best regards,
    Stephen

    Rated 5 out of 5 stars

    This place is great

    This place is great. Good fair exchange

    January 21, 2026
    Unprompted review
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you, Connor, for being a ChicksX customer and for taking the time to write such a positive review. We're thrilled you had a great experience with our service, and we're excited to assist you with any future purchases.

    Rated 5 out of 5 stars

    Great customer service

    Great customer service

    January 21, 2026
    Unprompted review
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you for being a ChicksX customer and for taking the time to write such a positive review! We're thrilled to hear that you had a great experience with our customer service. We're excited about your future purchases and look forward to serving you again soon!

    Rated 5 out of 5 stars

    Straightforward

    Straightforward, better rate than the bank.

    January 21, 2026
    Unprompted review
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you, Jill, for being a ChicksX customer and for taking the time to leave us a positive review! We're thrilled to hear that you found our service straightforward and appreciated the rates we offer. We're excited about your future purchases with us!

    Rated 5 out of 5 stars

    Best place in West Vancouver and always…

    Best place in West Vancouver and always has British pounds plus great service.

    January 20, 2026
    Unprompted review
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you, Paul, for being a ChicksX customer and for taking the time to leave us a wonderful 5-star review! We're thrilled to hear you appreciate our service and currency availability. We're excited about serving you again in your future purchases.

    Rated 5 out of 5 stars

    I appreciated ChicksX Online ease of…

    I appreciated ChicksX Online ease of purchase, and competitive rates, followed by their relatively close store front proximity for scheduled pickup (West Vancouver), physical assets visually confirmed as per online purchase, friendly service, full in-person interaction was about 5 minutes and then i was on my way.

    January 19, 2026
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Hi Colin,

    Thank you for being a ChicksX customer and for taking the time to write such a wonderful review. We are thrilled to hear about your positive experience with our service and that you found the process convenient and efficient. We look forward to serving you again in the future!

    Best regards,
    Stephen

    Rated 5 out of 5 stars

    Excellent customer service

    Very reliable company

    January 17, 2026
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you, Joting, for being a ChicksX customer and for taking the time to leave such a great review! We're thrilled to hear about your positive experience with our reliability and customer service. We look forward to your future purchases and continuing to provide excellent service.

    Rated 5 out of 5 stars

    Its amazing

    Its amazing. There are many challenges for Iraqis to buy crypto but with chicksX there are no more challenges and most importantly its very reliable.

    January 18, 2026
    Unprompted review
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you, Honar Nemat, for being a ChicksX customer and for writing such a positive review. We're thrilled to hear that you found our service amazing and reliable, especially in overcoming the challenges of buying crypto. We're excited about your future purchases with us!

    Rated 5 out of 5 stars

    Helpful and professional

    January 17, 2026
    ChicksX - Vancouver logo

    Reply from ChicksX - Vancouver

    Thank you for being a ChicksX customer and for taking the time to write such a positive review. We're thrilled to hear you found our service helpful and professional. We look forward to your future purchases and continuing to meet your needs.

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