I love using these guys. The setup process was super quick, and deposits and withdrawals through e-transfer are fast and easy. I highly recommend them. I also love all the storefront locations they’re... See more
Location
Switch locationMarine Drive 1771, V7V 1J5 West Vancouver, British Columbia, CA
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See what reviewers are saying
ChicksX are bunch of YORDIYORDI. BEAUTIFUL HUMAN BEINGS LIKE DIAMONDS I PREASSURE THEM INTO SENDING EXTRA CRYPTO I ALWAYS CHALLENGE THEM BUT LIKE DIAMOND THEY NEVER BREAK SO THEY ONLY SEND WHAT I PAI... See more
Company replied
Had the best experience with ChickX in West Vancouver, staff are very helpful and friendly. Very knowledgeable with the cryptocurrency exchanges. For me I travel 30km to the store front, because havi... See more
Company replied
The rates are inconsistent. Tried to call multiple times and even text, but would never reach anybody. Their live chat is much more helpful. Redeemable factors: They are open 7 days a week and fr... See more
Company replied
Company details
- #2 of 6 best companies in Cryptocurrency Service
- #4 of 4 best companies in Currency Exchange Service
About ChicksX - Vancouver
Written by the company
Our cryptocurrency exchange platform allows our customers to buy and sell digital currencies globally. We offer 24/7 live service so that you may send, receive or exchange without limits or borders.
Our team of specialists is ready to happily assist you every step of the way to a safe and secure transfer, whenever, wherever.
Check Our Services
Buy Crypto
Sell Crypto
Exchange
Contact info
Marine Drive 1771, V7V 1J5, West Vancouver, British Columbia, Canada
- +1 236 484 3317
You should know
4.1
Great
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service!
Excellent, friendly, professional service for buying foreign currency. Thank you!
January 16, 2026
Reply from ChicksX - Vancouver
Hi Ruth,
Thank you for being a ChicksX customer and for taking the time to write such a great review! We're thrilled to hear that you found our service excellent, friendly, and professional. We look forward to assisting you with your future purchases!
Best regards,
Stephen
Attempted to fraud my bank account for…
Attempted to fraud my bank account for 8029.11$.
Sent the request to my bank account, bank flagged it as fraud.
It's a Fraud Company that sends your banking information to other countries.
January 12, 2026
Unprompted review
Reply from ChicksX - Vancouver
Hi Kliff H.,
I'm sorry to hear about your experience. It’s concerning to learn about the situation you've encountered. Please rest assured that ChicksX takes these reports very seriously. I urge you to email us at support@chicksx.com so we can investigate this issue further, lock the affected account, and ensure your details remain secure. Thank you for bringing this to our attention.
Kind regards,
Stephen
Misleading pricing — avoid at all costs
ChicksX charges massive hidden premiums through wide buy/sell spreads, stacked fees, and pricing that changes depending on how you transact. The true all-in cost can hit double digits, yet this is all marketed under “lowest fees” and a “lowest price guarantee.”
If you don’t stop and calculate the real rate yourself, you’ll get crushed. This isn’t competitive pricing — it’s financial extraction. For most users, using ChicksX is functionally throwing money away.
January 9, 2026
Unprompted review
Reply from ChicksX - Vancouver
I'm sorry to hear about your negative experience with ChicksX. We strive to provide transparent pricing and ensure our customers are well-informed before making any transactions. Sometimes pricing can vary based on certain payment methods, which might incur different fees.
Please email us at support@chicksx.com with your ChicksX login email so we can investigate this issue further and assist you in resolving it.
Great and fast service
Great and fast service! Really good rates. Afif has been very helpful.
January 9, 2026
Unprompted review
Reply from ChicksX - Vancouver
Thank you so much for being a ChicksX customer and for taking the time to leave such a wonderful review, Shama! We're thrilled to hear that you received great and fast service and that Afif was able to assist you well. We're excited about your future purchases with us!
Great hours - great service
Great hours - easy transaction. I was a first time customer and they made is really easy.
January 1, 2026
Reply from ChicksX - Vancouver
Thank you for your wonderful 5-star review and for being a ChicksX customer! We're thrilled to hear that your first experience was easy and convenient. We look forward to serving you again in the future for your transactions.
Reply from ChicksX - Vancouver
Thank you for being a ChicksX customer and for taking the time to leave a review! We're thrilled to hear that you found our service fast and efficient. We look forward to your future purchases!
Great if you've never exchanged before
As a first timer, the associate was quick and friendly. I would definitely go there again.
December 27, 2025
Reply from ChicksX - Vancouver
Thank you, Katherine, for being a ChicksX customer and for taking the time to write this review. We're thrilled to hear that your first experience was quick and friendly. We're excited about your future purchases and look forward to serving you again!
Nishant is a goat
December 24, 2025
Unprompted review
Reply from ChicksX - Vancouver
Thank you so much, Vasilii, for being a ChicksX customer and for taking the time to write such a positive review. We're thrilled to hear about your great experience with Nishant. We look forward to serving you again in your future purchases!
Very fast service and fast help in…
Very fast service and fast help in chat. Currency transfers quickly and fees are low and fair compared to some other platforms.
December 19, 2025
Unprompted review
Reply from ChicksX - Vancouver
Thank you, Polina, for being a ChicksX customer and taking the time to write a review. We're delighted to hear that you were pleased with our fast service and fair fees. We are excited about your future purchases and here to help whenever you need.
They stole 40,000$ from me its been now…
They stole 40,000$ from me its been now 3 weeks that I have ordered from them, no money back and no coins. Be aware, they will answer to this comment by: you can contact support by email, there is no answers
- you already have my info and order number from my Previous emails you know how to contact me thief
November 22, 2025
Unprompted review
Reply from ChicksX - Vancouver
Hello Sarita,
We sincerely apologize for the experience you've described. Although it appears severe, please rest assured that ChicksX takes such matters very seriously. We are not in the business of stealing, and we strive to ensure that every transaction is completed successfully.
We apologize if you've found our previous support channels unresponsive. Please email us at support@chicksx.com with your order details so we can investigate the issue further and resolve it for you. Please include your ChicksX login email to expedite the process.
We are committed to resolving this issue and look forward to hearing from you soon.
Best regards,
Stephen
Horrible customer service
Horrible customer service, left me on delivered for 15 mins when I was asking simple questions, then couldn’t verify my card even though names aren’t on newer cards, 1/10 customer support won’t be buying again
November 29, 2025
Unprompted review
Reply from ChicksX - Vancouver
Hi N H.,
I'm sorry to hear about your experience with our customer service. We apologize for any delay in response and the inconvenience regarding card verification. The request for additional information is a standard security procedure to ensure customer safety and prevent fraudulent activities. We understand not all cards display names, and we're working on improving our verification process. Please email us at support@chicksx.com with your ChicksX login email included, and we will work to resolve this issue for you.
Best regards,
Stephen
Reply from ChicksX - Vancouver
Hello Valued Customer,
We are sorry to hear about your experience regarding your funds with ChicksX. There could be a few reasons for this confusion, such as a delay in processing or an issue with auto-renewals. Please email us at support@chicksx.com with your ChicksX login email included so we can investigate this further and make it right for you.
Thank you for reaching out, and we hope to resolve this promptly.
Best regards,
Stephen
Reply from ChicksX - Vancouver
Hi Gabriel,
Thank you for being a ChicksX customer and for taking the time to write a review. We're glad to hear that you had a positive experience overall. We aim for instant delivery, but delays sometimes occur due to unforeseen circumstances. To help us improve, could you please email us at support@chicksx.com? We’d love to learn how we could have served you better.
Looking forward to your future purchases!
Best regards,
Stephen
Terrible customer support
Terrible customer support!
Made 2 transfers, on both of them it's confirmed that money is received but still have not paid out my crypto. i am writing this review as I still wait for payout and its been 2 hours already.
June 3, 2025
Unprompted review
Reply from ChicksX - Vancouver
Hello Paola,
We're sorry to hear about your recent experience with ChicksX. Our aim is to deliver all transactions promptly, but occasionally delays can occur. We would like to investigate this issue further for you. Please email us at support@chicksx.com with your ChicksX login email included so we can make it right for you.
Thank you for your understanding,
Stephen
Reply from ChicksX - Vancouver
Thank you, Gursharnjit, for being a ChicksX customer and for taking the time to leave us a glowing review! We're thrilled to hear you had an excellent experience, and we look forward to serving you again in your future purchases.
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