Mario A. was great. Needing to complete additional verification, and he guided me through it, and spent the whole time keeping me updated. I was just buying in a dip, so no rush, but he made sure ever... See more
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See what reviewers are saying
Been dealing with Chicks for years, never been an issue. Literally 0 issues. Even small ones are ironed out immediately. I usually dont leave reviews but I really never had to go elsewhere for year... See more
Company replied
Updated: Today I made -1- transaction and they are trying to process it twice. I am attempting to see if they will send it back. I am not hopeful Originally wrote: Once you are started, the p... See more
Company replied
Had an issue with a transaction being expired, had a nice lady by the name of Mercy help me, she found issue, and had my funds deposited into my account that same day, thank you very much, great peopl... See more
Company replied
Company details
- #2 of 5 best companies in Cryptocurrency Service
- #4 of 4 best companies in Currency Exchange Service
About ChicksX
Written by the company
Our cryptocurrency exchange platform allows our customers to buy and sell digital currencies globally. We offer 24/7 live service so that you may send, receive or exchange without limits or borders.
Our team of specialists is ready to happily assist you every step of the way to a safe and secure transfer, whenever, wherever.
Check Our Services
Buy Crypto
Sell Crypto
Exchange
Global Cryptocurrency Exchange
Written by the company
- Best Rates and Secure Transactions
- Our cryptocurrency exchange platform enables customers to buy and sell over 200 digital currencies globally at the lowest guaranteed rates in the industry. Choose your preferred digital currency and cashout or payout method with ease and confidence.
Our Commitment To You
Your Trusted Cryptocurrency Exchange
Contact info
2275 Britannia Road West Unit 3, ON L5M 2G6, Mississauga, Canada
- +1 (416)-244-2579
- support@chicksx.com
- chicksx.com
You should know
4.3
Excellent
590 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best Customer Service
The best customer service among exchanges that I've ever experienced. Excellent platform, super easy to use and verify my identity.
April 8, 2026
Reply from ChicksX
Hi Carlos,
Thank you so much for being a ChicksX customer and for taking the time to leave such a glowing review. We're thrilled to hear that our platform and customer service met your expectations. We're excited about your future purchases and are always here to assist you!
Best regards,
Stephen
given that you are noob
given that you are noob, previous transaction run smoothly with minimal waiting time, keep it up and you'll be just fine👍
April 3, 2026
Reply from ChicksX
Hi Jayson,
Thank you for being a ChicksX customer and for taking the time to leave a review! We're glad to hear your previous transaction went smoothly. To improve our services and ensure your future experiences are even better, please email us at support@chicksx.com with any suggestions you might have. We're excited about your future purchases and are here to assist you in any way we can.
Best regards,
Stephen
The exchange of funds went well
The exchange of funds went well, but when I selected the etransfer method of payment, no password was issued to me and it was quite difficult to get in touch with a representative to advise me of the password to deposit the funds into my account.
April 3, 2026
Reply from ChicksX
Hi Sylvia,
Thank you for being a ChicksX customer and for taking the time to write a review. We're glad the exchange of funds went well, but we're sorry to hear about the difficulty you experienced with the e-transfer method. We'd love to know how we could have served you better. Please email us at support@chicksx.com, and we will look into this further. We look forward to serving you again in the future.
Best regards,
Stephen
I highly recommend ChicksX
I highly recommend ChicksX. Smooth sail and they have great support too.
All thanks to Maro.A for such a great experience.
April 7, 2026
Unprompted review
Reply from ChicksX
Thank you, Kay Eye, for being a ChicksX customer and for taking the time to leave us such a glowing review. We're thrilled to hear about your smooth experience and excellent support from Maro.A. We're excited about your future purchases with us and are always here to provide you with great service.
Been dealing with Chicks for years
Been dealing with Chicks for years, never been an issue. Literally 0 issues. Even small ones are ironed out immediately.
I usually dont leave reviews but I really never had to go elsewhere for years and I am pretty grateful for them being there. Again, never had an issue at all with them. Would recommend to my own mother.
April 6, 2026
Unprompted review
Reply from ChicksX
Thank you, HexaRS Trading, for being a loyal ChicksX customer and for taking the time to write a review. We're thrilled to hear about your positive experiences and that we've consistently met your expectations. We are excited about your future purchases and look forward to continuing to serve you!
Takes a bit slow but ones you send a…
Takes a bit slow but ones you send a message to support like Mercy. L it’s lightning fast extremely good for crypto buying
April 5, 2026
Unprompted review
Reply from ChicksX
Thank you, Saint, for being a ChicksX customer and for taking the time to share your positive experience! We're thrilled to hear that our support team, especially Mercy L, was able to assist you swiftly. We look forward to your future purchases and are excited to continue serving you!
A follow up to my previous post...this…
A follow up to my previous post...this exchange has been holding $50k of my money for over a month and refuse to return it. I'm forced to get legal representation to get it returned. Never....ever...deal with this company or you risk losing your funds or crypto. BE AWARE!!!!!
March 3, 2026
Unprompted review
Reply from ChicksX
Hi Kurt,
We're very sorry to hear about your experience and understand how concerning this must be. This situation is certainly not reflective of the service we strive to provide at ChicksX. We would like to resolve this issue as a priority. Please email us at support@chicksx.com with your ChicksX login email and any relevant order details so we can investigate this matter urgently and make things right for you. Thank you for bringing this to our attention.
Stephen
Good experience
April 4, 2026
Unprompted review
Reply from ChicksX
Thank you, James, for being a ChicksX customer and for taking the time to write a review. We're thrilled to hear about your good experience, and we're excited about your future purchases with us!
Good experience
April 4, 2026
Unprompted review
Reply from ChicksX
Hi Рома Ткач,
Thank you for being a ChicksX customer and for taking the time to write a review. We are thrilled to hear about your good experience and are excited about your future purchases with us.
Best regards,
Stephen
Another day another dumpster fireup by…
Another day another dumpster fireup by the chicksx team.
I made an order for USDC and they sent me USDT which i cant use.
then the arrogant team member had the audacity to tell me
"In the order it was USDT only. USDT-TRC20. Luckily the order wasn't sent automatically and was pending so we were able to change it to USDT-ERC20 as per your text.
Now that it is sent, we cannot reverse or change it.
Please be very careful in placing orders and selecting crypto, chain and the address. Most orders are sent automatically and we don't even get a chance to intervene. As soon as the payment reflects, order gets executed within seconds."
Blatant lies.
This guys name was Kishan P, and I normally get screwed by a guy named Mario.
Both terrible members of the team
April 4, 2026
Unprompted review
Reply from ChicksX
We are truly sorry to hear about the issues you experienced with your recent order on ChicksX. It appears there was a misunderstanding with the cryptocurrency selection, and we apologize for any frustration this has caused. Typically, orders are processed automatically, which limits our ability to make changes post-execution. Please reach out to us at support@chicksx.com with your ChicksX login email, and we’ll investigate the situation further to resolve this matter for you.
The Experience is soo much different that other web site. i recieve notification on the status of my transaction. most importantly i am advised on the completion of my trnsaction.
The Experience is soo much different that other web site. i recieve notification on the status of my transaction. most importantly i am advised on the completion of my trnsaction
April 1, 2026
Reply from ChicksX
Hi Clive,
Thank you for being a ChicksX customer and for taking the time to write such a positive review. We're thrilled to hear that you enjoyed the notifications and updates on your transaction status. We look forward to serving you again for your future purchases!
Best regards,
Stephen
Reply from ChicksX
Thank you, Maureen, for being a ChicksX customer and for taking the time to write such a positive review! We're thrilled to hear you enjoyed our service and are excited about your future purchases with us. If you ever need any assistance, feel free to reach out!
Constantly CtrlC + CtrlV Messages to…
Constantly CtrlC + CtrlV Messages to you, the staff dont care its generic all rounders.
I made a tiny sell on there to see if its a scam, 72 Hours - Not even received a small £93 trade. Avoid at all costs please.
If I ever receive it I'll update
April 1, 2026
Unprompted review
Reply from ChicksX
Hi Hexane,
We are truly sorry to hear about your negative experience with ChicksX. We strive for instant delivery, but delays can sometimes occur due to unforeseen circumstances. Please reach out to us at support@chicksx.com with your ChicksX login email and order ID so we can investigate the status of your trade and make things right.
Thank you for your patience.
Kind regards,
Stephen
Gabriella reveiera is reoosible and…
Gabriella reveiera is reoosible and stellar 1300 from my td Canada trust
April 2, 2026
Reply from ChicksX
Hello Patrick,
I'm sorry to hear about the situation you've experienced. We take issues involving alleged unauthorized transactions very seriously. Please email us at support@chicksx.com so we can investigate your account further. We aim to resolve this as swiftly as possible, and we recommend you also reach out to your bank to secure your account and report this incident.
Regards,
Stephen
Reply from ChicksX
Thank you, Uzma, for being a ChicksX customer and for taking the time to write such a wonderful review. We're thrilled to hear you had the best experience with our service, and we look forward to serving you again in the future!
The operator was very professional and…
The operator was very professional and patient with me, for not realizing Chicksx didn’t provide crypto wallets.
She was very good though.
Diana Gordon.
March 30, 2026
Reply from ChicksX
Hi Diana,
Thank you for being a ChicksX customer and for taking the time to write a review. We're glad to hear that our operator was professional and patient. We strive to deliver the best possible experience to all our customers.
We appreciate your feedback and would love to know how we could have served you better. Please feel free to email us at support@chicksx.com with any suggestions or comments.
Looking forward to your future purchases!
Best,
Stephen
Reply from ChicksX
Thank you, Deepit, for being a ChicksX customer and for writing such a positive review. We're thrilled to hear that you found our service helpful! We're excited about your future purchases and are here to assist you whenever needed.
Reply from ChicksX
Thank you, WILLIAM, for being a ChicksX customer and for taking the time to leave a review. We're glad to hear you found our platform easy to use with smooth transactions and quick responses. We'd appreciate it if you could email us at support@chicksx.com to let us know how we could have served you even better. We’re excited about your future purchases!
Reply from ChicksX
Thank you, Faiz, for being a ChicksX customer and for taking the time to write such a positive review! We're thrilled to hear that you found our service great and helpful. We're excited about your future purchases and look forward to serving you again!
Had Arish from Mississauga Britannia Rd…
Had Arish from Mississauga Britannia Rd location for Client Service. Wonderful, exceptional guy. Cooperative and wants to help in anyway. Finds ways to provide best exchange rates. Would definitely work again.
March 30, 2026
Reply from ChicksX
Thank you for being a ChicksX customer and for taking the time to write such a positive review. We're thrilled to hear about your wonderful experience with Arish and his exceptional client service. We look forward to assisting you again with your future purchases!
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