Chillderness Reviews 82

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

We enjoyed a magical stay at the Moon Conker and loved being off grid and inmersed nature for the night! We love the attention to detail - the fairy lights and decorations really helped make it a spec... See more

Rated 4 out of 5 stars

We were honoured to be the first guests to use the Conker, which was a unique experience for us. It was very cosy & warm and with enough space for us & our 2 year old Springer Spaniel - watching the... See more

Rated 1 out of 5 stars

Justice has been done - Court action against this company successful and they have been ORDERED by the judge to refund ALL monies paid together with costs - In accordance with the Law. Rest... See more

Rated 5 out of 5 stars

We recently spent a few days at Red Kite Barn, what a wonderful place. It’s probably the first break we’ve had that was a true ‘break’ A break from having to do anything, if you don’t want to,... See more

Company details

  1. Vacation Rental
  2. Travel Agency

Written by the company

Unplugged retreats in spectacular locations.


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3.6

Average

TrustScore 3.5 out of 5

82 reviews

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Rated 5 out of 5 stars

Amazing stay at The Conker

Amazing stay at The Conker. So peaceful and beautifully quiet, but really not far from the nearest village if you need supplies. The weather was awesome and the sheep come right to the door of the Conker each morning. It was so great to have the fire-pit each night and the marshmallows and Welsh cakes that were left went down a treat! Thank you so much!

June 8, 2021
Unprompted review
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Reply from Chillderness

Ahhh thanks for the lovely review Nadyne! Did you use the bath or was that a step too far? 😂🤣
We're so glad you loved the Conker - it's such a special place and, as you say, you get such a sense of remoteness and peace - there really is nothing like it.

Come back soon!

Katie x

Rated 5 out of 5 stars

We stayed on the Red Kite Estate in a…

We stayed on the Red Kite Estate in a tree pod!! It was incredible! A real back to basics relaxing stay! It was a present for my fiance and we had a beautiful time.

07/05/2021

May 13, 2021
Unprompted review
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Reply from Chillderness

Thanks for taking the time to review us Lauren!

The tree tents really are a unique experience, aren't they? The babbling brook and the sounds of sheep - and occasional wild ponies - it's just idyllic. Did you spot the Conker? You'll have to come back and give it a try - it's a very different experience because it looks quite 'space age' but you still get that lovely feeling of remoteness.

Come back soon!

Katie x

Rated 5 out of 5 stars

Red Kite Barn

Recently stayed at Red Kite Barn and we were blown away with its beauty . We wanted a remote retreat and that’s exactly what we had . Stunning views from every window . We loved the outside space , cooking on the fire in the sunshine was amazing . The sun deck was beautiful at evening time . Loved the little touches like milk and bread waiting for us :) We lit the fire on the second night and pulled the big screen down to enjoy , so cosy :) also the pool table was a hit and lots of fun!
Beds were incredible, did not want to leave and already looking to go back .
Spoke with both Anjana and David before my stay to enquire about bed linens etc and they provided me with answers to all my questions before check in. A pleasure from start to finish . Thank you guys !! Xx

May 1, 2021
Unprompted review
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Reply from Chillderness

Ahhhh Ria what a lovely review - thank you so much for taking the time to write it, we were very glad to welcome you and are so happy to hear that your expectations were met and exceeded - it's what we aim for every time, and what makes our offering extra-special (we think so, anyway).

I'm so glad to hear tyou managed to light the fire - it gives such a lovely atmosphere to the room, don't you think? Come back in the winter - it really comes into it's own then - a glass of mulled wine...something to read...a cosy chair to cuddle into and that fire - you'll never want to leave!

Come again soon, we'd love to see you again!

Katie x

Rated 5 out of 5 stars

what an amazing unique space

what an amazing unique space! booked for a belated 60th birthday celebration. we were lucky with beautiful sunny days so could fully enjoy and experience the outside space - woodfired pizza eaten under the stars, drinks around the fire and a dip in the wood fired bath tub! we have a 40 year old VW camper so whilst some may find the Conker small (and that's the beauty of it) to us it was luxurious. the short walk to the swedish toilet and shower with a view was so unusual. loved the engineering involved from the comfortable round bed converting to seating and the minature kitchen and storage units. Lying in bed looking out at the stars above was blissful. overall Conker had everything needed for our stay. we walked to Newbridge on Wye for the first post lockdown drink of 2021 - it was so relaxing after the 16km walk to chill out at Conker. all correspondence with the owners was first class and i dont think we could have found a more relaxing and unusual place to stay. We will be back!

April 28, 2021
Unprompted review
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Reply from Chillderness

Wheee so glad to hear that your stay was all you wanted and more!

The Conker really is something, isn't it? We're so proud of the engineering and unique thinking that have gone into it - did you spot the new one being built? It's going to be silver and even more clever than the original in terms of eco-credentials. You'll have to come back and see it!

Do come again soon, we'd love to welcome you back to the Chillderness family again!

Katie x

Rated 5 out of 5 stars

Amazing!

There is no other word to describe this place... Magical!
We had such an amazing 3 nights here at the tree tent and as cheesy as it sounds it felt like we had been dropped into a fairytale.
There are a few cool hidden quirks in the area around the tent which add to the charm, so keep an eye out for those!
The whole experience from finding it online, having dates rescheduled (covid restrictions) to sadly leaving was flawless. Would highly recommend.

April 28, 2021
Unprompted review
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Reply from Chillderness

Hey Ben!

Thanks so much for your lovely review, we were so pleased to hear that we met your expectations despite all the troubles that this last 18 months has thrown at everyone!

Well done for spotting all the little surprises we have around the tent - not everyone spots them on their first stay.

You'll have to come back again and try out the Conker - more space age but just as unique an experience - and this time there are Chillderbeasts - we now have 2 pigs and 3 ponies for you to make friends with!

All the best,

Katie x

Rated 5 out of 5 stars

Magical.

We had a wonderful stay at your beautiful Red Kite Tent! It was so magical and peaceful.

There was so much thought and imagination behind your treehouse and we hope that you continue to create these magical experiences for more visitors.

Thank you for having us - it was such an ideal spot and a dream to be able to wake up with the river stream in the background noise and the soft hum of local creatures/insects. Everything was well equipped and we stayed super toasty by the fire. It's certainly a top class experience!

The communication with Anjana and the team was excellent and they were more than accommodating to us having to change our dates as a result of COVID regulations.

We hope to come back soon or visit one of your other pods!

April 26, 2021
Unprompted review
Rated 5 out of 5 stars

We had the most delightful stay at the…

We had the most delightful stay at the barn. We talked with 3 different people for booking and during our stay. They were all super helpful and lovely to speak to. When we arrived there was an issue with the upstairs lighting which they helped fix quickly over the phone. The house was very tidy and clean. The upstairs room has a wonderful feel to it, great for both peaceful and social times. We wanted to detox and recharge. The barn and the stunning walks nearby were perfect for that. One of our best holidays in the UK! Thank you team Red Kite Barn!

April 22, 2021
Unprompted review
Rated 1 out of 5 stars

Dreadful experience.

Justice has been done - Court action against this company successful and they have been ORDERED by the judge to refund ALL monies paid together with costs - In accordance with the Law.

Rest assured WE WILL BE sending in the bailiffs to recover the debt.

Pause and do your homework very, very carefully on this outfit ‘Chillderness’ BEFORE booking ANYTHING with them !!

Check all other review sites and you will find lots of people who have had similar horrendous experiences with this dreadful company who end up having to take them to court to get their money back, and there are an awful lot of people !

Strongly suggest you go elsewhere and do not support this business.

Anyone who has paid a deposit for a holiday with this company are legally entitled to a full refund due to their failure to have any 14 day distance selling clause in the T&C’s therefore you are entitled to a full refund AND financial compensation (Gov.Uk - Distance Selling Act)

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic stay

Fantastic stay. Beautiful location, fantastic unique accommodation and extremely well equipped. Most beautiful place I’ve stayed in the UK.
Great prompt and friendly customer service.
Would highly recommend

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

We had the best time!

We managed to get the chance to stay here before restrictions were put in place and I'm so happy that we did.

It was a very welcome break surrounded by nature and the place itself is amazing. We felt so excited when we arrived looking around at the gorgeous bedrooms and the upstairs area is so relaxing and open.

There are lots of games stocked up as well as DVDs for the large projector to get that cinema experience. We even had the opportunity to light a fire and roast some marshmallows. It was absolute heaven and I would go back in a second.

The walks around the area are some of the best I have ever seen. The scenery is just beautiful and I loved seeing the birds landing on the patio area eating the bird seed left for them.

Overall it was a fantastic stay and I would definitely recommend to anyone needing a little break from the busy city life.

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

We stayed in red kite barn last year…

We stayed in red kite barn last year and in all honesty would live there if we could!!! The barn is completely off the grid surrounded by beautiful scenery with the sound of streams/ waterfalls as you sit in the patio area- utter bliss!
The beds are just heavenly, I have not slept that well in a long time - so comfy!! The barn has everything you need for a relaxing break especially the projector with the cinema effect lighting - I am currently trying to rebook for this year as we cannot wait to return :)

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Lovvvvve this place so much

Lovvvvve this place so much! Have stayed here twice now at the conker and have booked a season pass to go back again and again! Anjana and David are amazing! They go above and beyond for you! If you love nature and a break away from the busy lives we lead this is the place for you! 10/10!!

January 23, 2021
Unprompted review
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Reply from Chillderness

Thank you Reo.
It’s lovely to hear that you have made us your go to gettaway place living just over the border. Your enthusiasm is contagious. Thanks for being a great guest and supporting us with your loyalty card :)

Rated 5 out of 5 stars

We were lucky enough to get away to The…

We were lucky enough to get away to The Barn early December 2020. Communication with Anjana prior to our visit was excellent. She answered any questions we had, sent directions and the code for entry to the barn.

I cannot tell you just how blown away we were on opening the door to the barn. We had previously stayed at the Conker and were in awe of the property. It was immaculately clean and well made up for us on arrival.

The manual /advice booklet upstairs is worth the read, with lots of information about the area and the equipment in the home.

Facilities within the properly are fab! The screen is perfect for late night movies. The kitchen was well equipped and the views are breathtaking. The maker and son sofa is the ultimate chill out zone with late night popcorn and hot chocolate.

We were put in touch with “stevie the hot tub man” for the extra touch to our stay - showing how helpful the owners were before our visit.

The barn has everything you need. It’s a truly remarkable properly in a perfect location.

I cannot wait until we can travel again :)

Thank you both for our stay

January 18, 2021
Unprompted review
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Reply from Chillderness

Hello Melanie,
It’s nice to hear that you and Tony enjoyed the graduation to the grown up Red Kite Barn from the Conker which I know you loved too. During lockdown we worked hard to improve areas of the barn internally and we are now introducing ponies and pigs to help rewild the private 80 Acres of woodland we manage round the barn , so I enjoyed hearing about the clever house pig you used to own. Hope to see you and your mom and niece soon. Ànjana

Rated 5 out of 5 stars

Relax and unwind....

Have just returned home after a wonderful and relaxing weekend at Red Kite Barn. The perfectly equipped Barn (both inside and out) is surrounded by beautiful scenery which provided the perfect backdrop to unwind and relax. We hope to return soon.

September 21, 2020
Unprompted review
Rated 2 out of 5 stars

Booked the red kite dragons egg a year…

Booked the red kite dragons egg a year ago well we got there after a 6 hour drive to find someone else in the dragons egg no one was there to explain why but we ended up in the tree tent opposite which we have looked at and didn't want to stay in but we had no choice so when we looked at the tree tent it was dirty and the pod had not been cleaned properly and it should of as covid19 is still around the kettle was disgusting the kitchen utensils was rusty and only one chair on the decking the other chair was broken there was a dirty sponge and a dirty brush left for us to use to wash up with there was someone's shower gel still in the shower and as forcit being private well to women walked past lucky I wasn't in the shower and there was no ice block's in the small cool box so what good is that, there was no canopy on the decking by the fire and no hammock there and no cover for the fire wood so it ended up getting wet so didn't burn well the comfortable mattress was just a 4 inch piece of sponge so very uncomfortable bleave me it was well after having 4 rubbish nights there i have taken lots of photos and made a complaint.

August 20, 2020
Unprompted review
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Reply from Chillderness

Mr Lawrence appears to have moderately enjoyed his 4-night 'free' stay and has rated us with 2 stars, for which we can thank him. After speaking to him at length on Saturday evening and apologising for having had to change him from Dragon's Egg to Ynys Affalon, (tents largely identical save in colour), I ascertained that he fully intended to use this fact to get a free stay. In fact he told me as much.

We take timed and dated photographs prior to entry because in such times - as the Guardian has reported - a small minority of people are using Covid to exploit independent businesses who have had to honour earlier bookings, cancelled during lockdown, at their personal expense, and are nervous of social media, as above. I really felt we needed to take a stand as we have had the same tactic employed against us, even by a doctor, which to me is the last straw. I anticipate she may choose to write on this forum so I thought I would address this pre-complaint at the same time.

We turn ourselves inside out to try to accommodate people. There has been an unprecedented demand for holidays post-lockdown and we hear people's stress and pain and try to find somewhere special for them to go to. We have inquiries from so many health and key workers because we offer a unique blend of peace and tranquillity. This does not, of course, mean that we are perfect by any means, and offering such remote holidays does mean patience has to be exercised if a gas bottle runs out or a squirrel eats your food.

Please, if you are booking a holiday with anyone, if something isn't right, let the owners know early on, as a small issue can generally be resolved in a timely fashion. It is simply not right to consume the product for 4-7 days and then demand a refund. At the time, with the level of demand we have, a full refund could have been made as we have 4 -5 inquiries to every one space sold. Mr Lawrence could have gone somewhere he liked, and we could have had a guest who liked our unique offering.

Suffice to say in this case, Mr Lawrence sent me one screen shot of a call he made to me for 3 seconds before hanging up and then had sheepishly to admit he and his partner cleaned only AFTER they had spent the night there, and that he did not have any photos of cobwebs, flies or leaks, or any of the matters he alleges to justify his complaint. Nonetheless, the third party company, holidaycottages.co.uk has taken it upon itself to refund him £250 as they wish to close down his complaint. As a representative of Sawdays said to us, it is an extraordinary time and as much goodwill as can be spread around is so very much appreciated.
Thanks for reading.
Anjana Devoy
CEO, Chillderness Ltd.

Rated 4 out of 5 stars

Relaxing break away from it all

We were honoured to be the first guests to use the Conker, which was a unique experience for us. It was very cosy & warm and with enough space for us & our 2 year old Springer Spaniel - watching the stars through the roof porthole and enjoying our morning cuppa in the March sunshine on the deck with fantastic views. We moved on to stay at Red Kite Barn, which we also thoroughly enjoyed. Lots of thoughtful touches from Anjana & David which we really appreciated. Away from everything, the sound of owls, woodpeckers, lambs - bliss.
Only reason for 4* is linked to being dog friendly : being surrounded by sheep outside the Conker & Barn it would have been useful to have a fenced in area on the estate that our dog could run off lead, but regardless wouldn't hesitate to recommend this as a brilliant escape from the bustle of life.

April 6, 2019
Unprompted review
Rated 5 out of 5 stars

A wonderful Welsh retreat

Red Kite Barn is fantastic! We had a wonderful long weekend getting away from it all - it really is a great place with everything you need for a retreat from busy lives. We parked our car on Friday afternoon & didn’t move the car until the morning we left. We made full use of the amazing facilities - well-equipped kitchen, comfy sofas, amazing big screen & projector, pool table, & luxury bedrooms & bathrooms - perfect for us with 2 adult children. The surrounding area is spectacularly beautiful. The host Anjana is helpful & speedy with her communications. We hope to be back in the not too distant future. Highly recommend.

February 25, 2019
Unprompted review
Rated 5 out of 5 stars

Red Kite Tree Tent - Ynys Affalon

I surprised my husband with a night here in November for his birthday and we both absolutely loved it! The host, Anjana was very helpful with recommendations for local restaurants and responded quickly to my queries.
The campsite kitchen was well equipped and there was plenty of wood for the fire. We spent the night cooking steak, potatoes and corn on the campfire (which was DELICIOUS), drinking whiskey and watching the stars between the tree canopies.
The tree tent warmed up quickly once we got the wood burning stove going, and was really fun to stay in! There's a handy book about the tent to read, which isn't kidding when it says you will continue to feel the rocking motion for a couple of days after!
We stayed at a Michelin restaurant near Monmouth the next day, but on reflection I wish we'd stayed longer at the tree tent instead.
We will definitely be booking to stay again.

January 2, 2019
Unprompted review
Rated 5 out of 5 stars

Luxurious hideaway

Spent a blissful week hidden away here for my 40th birthday. Went for some wonderful hikes and cycles in the beautiful Elan Valley to return to soak in the luxurious bath and then snuggle down to enjoy the cinema screen in front of the wood burning stove. Kitchen well equipped if you fancy doing a bit of cooking, beds super comfy and night sky amazing. Looking forward to returning again, this time bringing the kids. Book you won’t regret it.

December 11, 2018
Unprompted review
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