Chimney Fire Coffee Reviews 96

TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

Bought a bag of single origin Guatemala beans. I’d been drinking Italian roast single origin Colombian beans from Quinchia. Sainsburys ones! And I’m sorry to say the Chimney Fire beans from Guatemala... See more

Rated 4 out of 5 stars

Great service, decent value at the price. I'd say some of the coffees are better than others, but especially the African origin ones are as good as similar styles at the most artisan roasters.

Company replied

Rated 5 out of 5 stars

Best coffee around! You can really taste the different flavours and variety between beans. My personal favourites are the Brazil and El Salvador. I’ve had a monthly subscription going for a while... See more

Rated 4 out of 5 stars

Love the coffee and the subscription option however there has been occasional blips with changing my subscription details on the online system and then no actual change to the type of coffee and deliv... See more

Company replied

Company details

  1. Coffee Store
  2. Food Products Supplier

Information provided by various external sources

Speciality coffee roaster offering a range of responsibly crafted coffees to offices, retailers and online subscribers.


Contact info

2.9

Average

TrustScore 3 out of 5

96 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Bought a bag of single origin Guatemala…

Bought a bag of single origin Guatemala beans. I’d been drinking Italian roast single origin Colombian beans from Quinchia. Sainsburys ones! And I’m sorry to say the Chimney Fire beans from Guatemala just taste like Starbucks to me. No flavour. I tried a triple shot and it just got bitter but still tasteless. I see they are medium rather than Italian roast. What am I missing here?

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

We've been buying Chimney fire coffee…

We've been buying Chimney fire coffee for well over three years now. More recently we serve it to our course participants at Joy farms craft courses in Surrey. Locally roasted really fits our USP - but also its just really great coffee that our craft participants love. The guys are also great people! So in short couldnt recommend it enough.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Incredible coffee

Incredible coffee, delivered on time, every month. So easy and the team there are great. Thanks guys

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great Coffee

Coffee arrived in good time despite the Royal Mail delays at the moment. The coffee tastes great and I cannot wait to order some more!

January 2, 2021
Unprompted review
Rated 5 out of 5 stars

This experience was first class

This experience was first class. I made a huge mistake in the order and needed to request a partial refund. Not only was my email answered within a very short time, but the refund was issued promptly and it was all managed in a very friendly and helpful manner.
I recommend this company for their superb customer service. Can’t wait to taste the product!

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

Summary

Summary : Highly recommended. If you love coffee this is a must.

Tried the coffee experience - it was excellent. Dan was very knowledgeable and passionate about the whole coffee journey, from ‘bean to cup’ as they say. A great opportunity to understand more about coffee quality and to taste a few variations. Newly acquired knowledge helps the appreciation ! It was an experience present for our son’s 21st and we all thoroughly enjoyed it. Thanks Dan !

September 7, 2020
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, good coffee. Arrived about 2 weeks after roasting date, which is a bit of a shame, but nothing too major.

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Unbelievable coffee

Brilliant service from the team and unbelievable coffee. Great choice from new coffee drinks to your experience drinkers. Would recommend to anyone! Thank you

May 10, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent coffee

Excellent coffee. Great roast and good variety of beans. They roast every week and you can tell by the freshness of their coffees.
Great costumer service as well.

May 6, 2020
Unprompted review
Rated 5 out of 5 stars

Simply the Best

Simply the best coffee out there. Flavour notes are always so accurate. Always seem to avoid the caffeine crash with this brand too. Truly amazing coffee!

May 5, 2020
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend more highly

Great service and the coffee is delicious!!!! I love brand’s ethos and packaging. Dan is always very responsive to any questions I have. It’s an absolute treat to receive one of those gorgeous smelling packages in the post each month!

May 5, 2020
Unprompted review
Rated 5 out of 5 stars

Ruined for other coffee

This is a somewhat bitter sweet review to write; when I go out to cafes, I constantly compare coffee from other roasters to Chimney Fire, and most of the time I find it lacking. On the other hand, I save so much money because I can brew my own barista-quality coffee at home and at work. My lockdown morning coffee is one of the highlights of my day at the moment! Aside from the great taste and quality of the coffee, the beans are sourced ethically and the packaging is environmentally friendly which is a big bonus! Thank you Chimney Fire; you’ve well and truly ruined me for other coffee!

May 4, 2020
Unprompted review

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