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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality, perfect fit, and sturdy build, noting its effectiveness for filming rides and its secure attachment even at high speeds. The customer service is frequently highlighted as exceptional, with many appreciating the prompt, helpful, and accommodating responses, often going above and beyond to resolve issues. Reviewers also commend the efficient delivery service, with many experiencing surprisingly fast shipping times. However, some customers reported issues with specific product designs, mentioning that certain mounts interfered with helmet functions like ventilation or felt too bulky. A few people also experienced problems with shipping, including lost packages or unexpected delays due to complex international delivery processes, leading to frustration with tracking updates and customer support's ability to provide clear information in these instances.

What people talk about most

Product

Customers consistently note positive experiences with product quality and fit. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, with many praising the high-quality materials, solid build, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping and... See more

User experience

Consumers find the user experience to be highly positive. Many reviewers praise the ease of installation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order for a mount to my helmet. My helmets specific mount was found to be out of stock after I had purchased it. The amazing member of the support team that helped me not only at first in... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service from Chin Mounts. I originally ordered a mount for a different helmet, but due to delays I had to return it. Even though it wasn’t really their fault, they went above a... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about ChinMounts! The camera mount fits perfectly on my helmet and feels super secure without the hassle of messing around with straps. Compared to the usual strap-on... See more

Company replied

Rated 5 out of 5 stars

Fast shipping, perfect fitment and multiple options for mounting. Nice to support a Canadian company. Mostly customer service with prompt replies and help to get my chin mount back onto my helmet... See more

Company replied


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Chin Mounts makes the best helmet camera chin mounts for GoPro, Insta360, and other action cameras. Our helmet camera Chin Mounts are the best way to mount a GoPro to your motorcycle, mountain bike, or motorcross helmet. Helmet Specific Chin Mounts available for over 1000 motorcycle, mountain bike, and motocross helmets.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

886 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best pov mount on the market!

After struggling with the oe GoPro mounts falling off. I heard of chinmounts through one of their ads on instagram I ordered one. I now have 50 hours of pov riding using it. I would highly recommend this product!

December 29, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Ben, that is awesome to hear! We're glad we could provide the reliability you were looking for :-) Thank you for choosing us and for your recommendation. Ride safe and keep capturing that great footage! - The Chin Mounts Team

Rated 5 out of 5 stars

Great product

Great product, super durable and fits awesome. Came with a bunch of different mounts and hardware also.

December 27, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Vince, thanks for the awesome feedback! We're glad to hear you're loving the fit and durability of the mount. It means a lot for us! Enjoy the ride! - The Chin Mounts team

Rated 1 out of 5 stars

Chin Mounts does not publish bad reviews

Wrote a one star review on mount for Shoei GT2 Air. Rubbish and overpriced product. Chin Mounts decided not to publish my review. Just a headsup.

Lets see what Google AI says about this practice:

Yes, there are significant customer complaints and suspicions that ChinMounts.com suppresses negative reviews on its own site, with many users reporting their bad feedback never appearing, forcing them to seek third-party sites like TrustPilot where very poor ratings (like 1.8/5 stars) are visible, alongside accusations of fake positive reviews and low-quality 3D-printed products. While ChinMounts shows positive reviews on its site (often from affiliates or with questionable accounts), independent platforms reveal widespread issues with fit, quality, and slow delivery, suggesting a pattern of hiding poor experiences.

December 1, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Tor-Ørjan, thanks for sharing your feedback. We’re sorry to hear you’re unhappy with your experience.

We just want to clarify a few things for transparency. Your review is published on our website, and we do not remove or hide negative reviews. We believe it’s important for customers to see all feedback, good or bad.

We also can see that our support team has tried to contact you to help your problem on December 18, 2025 right after we are aware of your issue via Email. Unfortunately, our support team hasn't received any response. We will try to contact you again as soon as possible.

Regarding Trustpilot, our current rating is 4.5/5, which anyone can verify directly on the platform.

The Chin Mount for the Shoei GT-Air II is designed specifically for that helmet and is covered by our 100% Perfect Fit Guarantee. If something doesn’t seem right with the fit, we’re always happy to review photos and help resolve it.

We also offer a 30-day return policy, and since your order was placed during our Black Friday sale, that was extended to 60 days. You’re still well within that window and eligible for a full refund if you decide the product isn’t for you.

If you’d like help with a return, replacement, or fit check, please reach out to our support team at info@chinmounts.com. We’re more than happy to help.

— The Chin Mounts Team

Rated 5 out of 5 stars

Great and prefect fit

I’ve been using a chin mount with my Shark helmet for a while now, and overall the experience has been really solid. The fit is secure and sits perfectly along the chin bar without interfering with airflow or comfort. Once mounted, it feels extremely stable—even at higher speeds—and I’ve had no issues with vibration or shifting.
The camera angle is excellent for capturing a natural riding perspective, and installation was straightforward with the adhesive holding up well over time. It also keeps the helmet balanced, unlike top mounts that can feel awkward on longer rides. Overall, the chin mount has been a great addition to my Shark helmet setup and I’d definitely recommend it to anyone looking for clean, stable footage.

December 27, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi there! Thank you for such a detailed review! We’re thrilled that the mount is providing the stable, high-speed rate performance on your Shark helmet. Ride safe and thanks for the recommendation! - The Chin Mounts Team

Rated 5 out of 5 stars

It survived and I have the video to prove it.

I got one these for my full face helmet because it allows for a more constant view while riding my bike downhill as opposed to the chest mount that the view changes when you stand up. I ate crap the other day and buried my camera and front of my helmet into the rocks. This thing didn’t budge and I actually have a POV of the entire wreck. The camera never moved. No cracks and the adhesives held up.

December 22, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Alexander, we are so glad to hear you’re okay after that wreck. It’s incredible to know your mount stayed solid through the impact and captured the whole POV. Thank you for sharing your experience and trusting us with your gear! Safe rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Last Option; Wished It Was My First!

I’ve tried multiple products before! How ever this is the first product that has not cracked on me or been the reason why my 360 falls off my bike. It’s a great product! And even comes with extra protection!! Definitely would recommend this to anyone!!

December 18, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Ashly, we are thrilled that our chin mount finally works for you! Hearing that we’ve kept your camera safe means the world to us. Thank you for the recommendation and the kind words about our extra protection! - The Chin Mounts Team

Rated 5 out of 5 stars

Worth a purchase

The product is much better than anticipated. The delivery is on time with hassle free experience.

December 24, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Vignesh, thank you so much for the 5-star feedback! We strive to make the experience as smooth as the product itself. We’re so happy to hear we exceeded your expectations and delivered on time. Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Best Custom Fit Mount

An amazing mount fits perfectly! Super easy to put the mount onto the helmet! I would suggest you also buy camera attachments for best camera pov imo

December 23, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Lincoln, we love hearing that the custom fit made installation a breeze for you! Thank you for the great tip regarding the extra attachments such as the Action Pack for the best POV! - The Chin Mounts Team

Rated 5 out of 5 stars

Amazing quality mounts that will hold…

Amazing quality mounts that will hold up through anything.

December 23, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Ryan, thank you so much for recognizing the quality we put into our mounts. We design them to hold up through anything, and we're glad you agree! Enjoy your rides :-) The Chin Mounts Team

Rated 5 out of 5 stars

Quality - Affordability - Secure

Chin Mount fits perfectly for my Shoei Neotech 2 and feels very secure. As a backup I have also installed the Chin Mount Tether. I have tried my mounts before and by far Chin Mount is the best fit .. most secure feel and looks awesome !

Crazy car drivers have necessitated bikers to have cameras and besides the cool summer days out and about look great with a solid mount and confidence it won’t blow away - Go Chin Mount !!

December 15, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Jim, thank you for the 5-star review! We’re glad you're happy with the quality and security of your new setup with the Shoei chin mount. Enjoy the ride and thanks for your support! - The Chin Mounts Team

Rated 5 out of 5 stars

Fast and the right stuff

Fast and the right stuff

December 15, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Harvey! Thank you so much for the 5-star shout-out. We’re thrilled to hear everything arrived on time and exactly as expected. Ride safe! - The Chin Mounts Team

Rated 5 out of 5 stars

It survived a crash!!

I didn't have the greatest confidence in the product at first, but the quality seemed fine, so I thought I'd give it a go. The camera angle is perfect. But what made me want to recommend it is when I came off my bike, something happened to my front wheel, and it locked up, sending me over the bars, leading to 2 broken wrists, but the camera mount is still perfectly attached to the helmet. If that doesn't give you confidence, the mount works and sticks well; I don't know what will. I have no affiliation with Chin Mounts, and I purchased it with my own money during the black friday sale, and I'm very pleased

December 14, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Lance, thank you for sharing your experience! We are so sorry to hear about your accident and wish you a very speedy recovery! We’re glad to hear that despite the impact, the mount held strong and kept your camera secure. Thank you for the recommendation and for choosing us. We look forward to seeing you back on the bike soon! - The Chin Mounts Team

Rated 5 out of 5 stars

best mounts in the game by a far will…

best mounts in the game by a far will never use a different mount!

December 16, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Ryan, Thank you for the awesome review. We’re thrilled to hear you’re loving your chin mount as we promise to keep making gear worth sticking with! Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Very satisfied customer

I can confirm these mounts are SO durable. If you are having doubts take it from me - I had an accident and my helmet not only hit the ground but slid quite far, directly on this mount. It saved my camera and my helmet AND didn’t even budge. It is on there for GOOD 10/10

November 29, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi there, thank you so much for sharing this amazing feedback! We’re really glad to hear you’re okay, and it means a lot to know our mount performed exactly as it should. Your support and trust truly motivate us—thank you for choosing us and riding safe! - The Chin Mounts Team

Rated 5 out of 5 stars

10/10 service

The package arrived real quick and everything was perfect ! I’m happy I could get the Black Friday sale and get a free action pack ! 10/10
If you don’t have your chinmount yet, go get it now ;)

December 9, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Elli, thank you for the awesome feedback! We're happy your order arrived quickly. We curated our Black Friday deal with a free action pack for our enthusiast riders in our community. Your support means a lot to us! 🙌 Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Great product with added goodies

Great product with added goodies! The mount fit perfectly!

December 10, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Arturo, thank you so much for your review! We're really glad to hear the mount fit perfectly and that you enjoyed the extra goodies :-) We appreciate your support! Happy rides. - The Chin Mounts Team

Rated 5 out of 5 stars

Very good quality and good delivery…

Very good quality and good delivery updates

December 9, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Dom, thank you for your kind review! We’re happy to hear you’re pleased with the chin mount quality and fast delivery updates. We truly appreciate your support! Thank you. - The Chin Mounts Team

Rated 5 out of 5 stars

Would recommend to every rider that…

Would recommend to every rider that uses a go pro!

December 8, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Husam, thank you so much for your feedback. We are thrilled that you are satisfied with your chin mount for your rides. Really appreciate your recommendation. It means a lots to us, thank you! Safe rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Excellent service and fast delivery

Excellent service and fast delivery, the helmet mount is a perfect fit and also came with a free excessery kit, I will definitely use chin mounts again in the future, many thanks Colin.

December 1, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Colin, thank you so much for the awesome review! We are delighted to hear that you had an excellent experience with our service and delivery. We appreciate your support and look forward to serving you again in the future! - The Chin Mounts Team

Rated 5 out of 5 stars

I do Adventure / Dirtbike Filming and…

I do Adventure / Dirtbike Filming and can’t recommend these enough!! One of the best products I use, have never had ONE issue on multiple helmets … enjoy!!

December 5, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Jared, thank you for the incredible feedback! It's our goal to create the most reliable products. We are thrilled to hear that you enjoy the riding and filming experience with the perfect fit chin mounts! Thank you again for the genuine reviews. Happy filming! - The Chin Mounts Team

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