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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality, perfect fit, and sturdy build, noting its effectiveness for filming rides and its secure attachment even at high speeds. The customer service is frequently highlighted as exceptional, with many appreciating the prompt, helpful, and accommodating responses, often going above and beyond to resolve issues. Reviewers also commend the efficient delivery service, with many experiencing surprisingly fast shipping times. However, some customers reported issues with specific product designs, mentioning that certain mounts interfered with helmet functions like ventilation or felt too bulky. A few people also experienced problems with shipping, including lost packages or unexpected delays due to complex international delivery processes, leading to frustration with tracking updates and customer support's ability to provide clear information in these instances.

What people talk about most

Product

Customers consistently note positive experiences with product quality and fit. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, with many praising the high-quality materials, solid build, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping and... See more

User experience

Consumers find the user experience to be highly positive. Many reviewers praise the ease of installation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order for a mount to my helmet. My helmets specific mount was found to be out of stock after I had purchased it. The amazing member of the support team that helped me not only at first in... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service from Chin Mounts. I originally ordered a mount for a different helmet, but due to delays I had to return it. Even though it wasn’t really their fault, they went above a... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about ChinMounts! The camera mount fits perfectly on my helmet and feels super secure without the hassle of messing around with straps. Compared to the usual strap-on... See more

Company replied

Rated 5 out of 5 stars

Fast shipping, perfect fitment and multiple options for mounting. Nice to support a Canadian company. Mostly customer service with prompt replies and help to get my chin mount back onto my helmet... See more

Company replied


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Chin Mounts makes the best helmet camera chin mounts for GoPro, Insta360, and other action cameras. Our helmet camera Chin Mounts are the best way to mount a GoPro to your motorcycle, mountain bike, or motorcross helmet. Helmet Specific Chin Mounts available for over 1000 motorcycle, mountain bike, and motocross helmets.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

885 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Literally one of the best experiences

Literally one of the best experiences iv had buying anything online. There customer service is impeccable an the product is truly amazing an fits absolutely perfectly. I ordered for a Shoei RF-1400an after how great it looks I’ll 100% be return customer an it’s something I’d buy for friends and family that ride anything with a helmet ❤️

November 21, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Lifted Pear! We are incredibly happy to know you had such a great experience with our team and that the mount fits your helmet perfectly! Thank you for your amazing support and for your recommendation. We look forward to serve your and friends again. Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

We have used Chin Mounts for some time…

We have used Chin Mounts for some time now and I just received a new mount for a new helmet. Great quick delivery and a mount that we trust to not come unstuck. We use for all our helmet cameras and really the best solution. See our camera mount set up on our YouTube channel “MOTOUK” highly recommend these mounts.

Cheers
Nick

December 3, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Nick, thank you so much for your continued support and for trusting our mounts for your cameras! We appreciate you noting the quick delivery the reliability of our products. That means a lots to us. Safe rides! - The Chin Mounts Team

Rated 4 out of 5 stars

Mounting Screws

The products I’ve received from ChinMounts always works and fits perfectly with 3 of the helmets I’ve ordered for. There could be one improvement and that is changing the mount fasteners to Allen bolts that become seem-less with the mounting area and threads. The current screw on fasteners are too bulky and at times run into my shoulder when turning my head to look over my shoulder at my blind spot

December 3, 2025
Unprompted review
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Reply from Chin Mounts

Hi Vader, we are thrilled you're pleased with the fit and function of your mounts! We appreciate you bringing up your concern. We'd like to let you know that the Accessory Action Pack includes low-profile Allen bolts (M5x20). These bolts are designed to sit much flatter and should solve the issue. Please feel free to reach out if you have any questions about using the low-profile bolts! Safe rides. - The Chin Mounts Team

Rated 5 out of 5 stars

Chin mounts is awesome I have a…

Chin mounts is awesome I have a windshield mount and helmet mount and am beyond pleased with their products the action pack is incredible as well plan on getting more for even more options for my content! Thank you chin mount!!!

November 11, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Zachary, thank you so much! We're thrilled to hear you're enjoying the chin mounts. It's awesome that the action pack is working out for your content, and we truly appreciate your support! - The Chin Mounts Team

Rated 1 out of 5 stars

Doesn't fit, took 2 weeks to get

Bought from chin mounts 2 weeks ago and finally got it in through the mail. It doesn't even fit my helmet correctly, I'm not even going to bother trying to replace it, not worth my time and effort

December 2, 2025
Unprompted review
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Reply from Chin Mounts

Hi Oliver, thank you for feedback. We are sorry to hear that your experience. While we haven't received similar complaints about this particular chin mount from other riders, we would like to help resolve the issue for you. Please feel free to contact our customer service team. We would be happy to check your specific helmet model and walk you through the installation process to ensure both the mount and the fitting steps are correct. Thank you so much for your feedback again. - The Chin Mounts Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great quality! Highly recommended!

October 27, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Lorens, Thank you so much for the awesome review! We're thrilled to hear that you were happy with both the fast EU shipping and the great quality of your chin mount. Your recommendation means a lot to our team! Enjoy your rides :-) - The Chin Mounts team

Rated 4 out of 5 stars

I ordered two chin mounts during the…

I ordered two chin mounts during the Black Friday deal, and each one was supposed to include an Action Pack. I received two chin mounts but only one Action Pack.

I emailed customer service and they offered a solution, but it wasn’t the right one for my situation. After I replied, they immediately fixed it — and the missing Action Pack was shipped right away at no extra cost.

Fast response, great service, and they really made it right.

November 26, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Joey, Thank you for taking the time to share your experience. We truly appreciate your honest feedback, especially since it highlights our commitment to making things right in a timely manner when an issue occurs.

We constantly listen to our customers to ensure that our support team offers the most helpful solutions. We value your support and thank you again. Safe rides! - The Chin Mounts team

Rated 5 out of 5 stars

Too good

Too good ! Instant replies on email and they were sweet to include extra 2 more action bundles.

Love the chin mounts team

I rate them 5/5 any day

December 1, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Prithvi, we are absolutely thrilled to hear that our fast response and service made your satisfied. Thank you for the wonderful rating and for the love! The Chin Mounts team appreciates you! Enjoy your rides!

Rated 5 out of 5 stars

Great product

Great product. Fantastic customer service!

November 30, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Alex, a huge thank you for your feedback! We're proud of both the product and our dedicated customer service. We really appreciate you supporting us! Happy rides! - The Chin Mounts Team

Rated 5 out of 5 stars

I contacted Chin Mounts customer service on Saturday

I contacted Chin Mounts customer service at 3:45 on Saturday afternoon and within minutes I had a reply and a resolution~

November 29, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Paul, this is wonderful to hear that you were able to get a feedback quickly! Thank you for highlighting our quick reply and resolution—we're glad we could help in a timely manner! - The Chin Mounts Team

Rated 5 out of 5 stars

Fast shipping and quality products!

November 19, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Lugoski, thank you so much for the awesome review! We work to ensure fast shipping and deliver quality products that you can rely on. Enjoy your gear and safe rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Great Service

They have an excellent response time and great business model.

November 28, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Brandon, we really appreciate your feedback! It means a lot to know that our response time and products are serving you well. Thanks for being an awesome customer! Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

These mounts are truly amazing 🙌🏼🙌🏼

These mounts are truly amazing 🙌🏼🙌🏼

November 28, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Chris, Thank you so much! We are thrilled to hear you think the mounts are truly amazing! We appreciate you taking the time to leave a review. Safe rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Shipping took a week and a bit

Shipping took a week and a bit, but the mount is amazing.

November 27, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Vykintas, thank you so much for your review! We're happy to hear you think the mount is amazing. We apologize for the slight delay with shipping during the holiday season and are always working to improve our delivery service. Thank you for your support! - The Chin Mounts Team

Rated 5 out of 5 stars

amazing 🗣️ -650ott

November 27, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi a k, Fantastic! Thank you for your positive review and support! We appreciate you being a customer. Enjoy you rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Sharing is Caring

I purchased the Visepro Clamp mount in hopes that it would grip appropriately and give me more mounting points on my Ducati Panigale 959. It has exceeded my expectations. I use the insta 360 x3 and have tried multiple ways to mount my camera and all have left me disappointed. It is easy to use and move making it versatile, sturdy and strong. Just what I was looking for to support my action camera.

November 1, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Diana, thank you so much for sharing your fantastic experience with the VisePro Mount! We're thrilled to hear that the clamp mount provides the secure, versatile mounting points you needed for your Insta360 X3. Your feedback is highly appreciated! Thank you again and enjoy your rides!

Rated 5 out of 5 stars

Very well made well happy with my…

Very well made well happy with my purchase sticks like hell 😀

November 24, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Luke! Thank you for sharing your experience and letting us know you are so pleased with your purchase. We really appreciate your support! Safe rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Going the extra mile

I ordered a few things which were decently priced and shipped quick. I tracked the order and when it said delivered, what I received was not my order. This was no fault of Chin Mounts, rather a shipping issue with the wrong label being attached during transition between courier companies.

Courier companies are as helpful as courier companies usually are, and I had all but accepted the fact I'd lost several hundred dollars worth of equipment. I reached out to Chin Mounts support who went out of their way to assist.

Not that I've had this particular issue before in general, but it's the 1st time a vendor has ever bothered to reply let alone help when the unforeseen happens. Bonus points for the fact as mentioned - this was of no fault of their own.

November 21, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Reggie, thank you so much for sharing your experience and the kind feedback. We truly appreciate your support and are so glad we could help resolve the shipping issue for you. Your satisfaction meant a lot to us. Thank you! - The Chin Mounts Team

Rated 5 out of 5 stars

Great and fast communication and helped…

Great and fast communication and helped out promptly and without issue or questions . Big help thank you . Great product and Maxine has been wonderful along with the rest of the staff that assisted me

November 23, 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Collage, we are thrilled to hear you had a great experience with our team and found our communication fast and helpful. Thank you for your support and for the kind shout-out to Maxine and the rest of the staff! 🙏 - The Chin Mounts Team

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