Purchased as a present for someone who loses stuff, and another for myself. Once set up, it works really well - finding phone, or finding the card (in your wallet or elsewhere). Set up was easy, but I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Chipolo helps you live your life to the fullest by keeping track of your essentials with ease. Our tracking tags combine a signature minimalist and colorful design with a perfect balance of price and powerful features. Chipolo trackers are universally compatible with Apple Find My or Find Hub on Android and offer extra features, like Call Your Phone, in the Chipolo companion app. Made sustainably from recycled materials, our finders feature replaceable or rechargeable batteries and come in paper-only packaging. They’re made locally in Europe, Slovenia.
Contact info
Gabrsko 12, 1420, Trbovlje, Slovenia
- +386 8205 8252
- info@chipolo.net
- chipolo.net
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service as it should be :)
Received an official email to say my Chipolo card's battery was about to run out - one week later it did. I placed an order via the email using my discount code, which was promised when I purchased the original card. New card came within days with an envelope to recycle the old one - happy days. Twice my Chipolo card has helped me locate my wallet when I have misplaced it so I'm happy knowing all is good again. Mine fits perfectly in the outside leather pocket of a 'Secrid" Wallet.
I have two chipolo loops and two cards…
I have two chipolo loops and two cards .
I couldn't recommend them enough .
Have you ever misplaced your keys or your phone when running late? This takes the anguish away by just calling one from the other .
I even tracked my bag back to a bar vis my phone.
Their customer service is second to none as well .
I had an issue with a card which they resolved very quickly.
Thank you Chipolo team !
Well organized customer care.
Well organized customer care.
The service given by the after sales team is super and excellent.
Excellent customer service
Excellent customer service, made things right during a shipping mishap without hesitation. Their website's checkout form ushers you through a little too quickly to catch mistakes. Product works well, and having the keyring hole built in is very convenient. They advertise a remote shutter feature, but this only works in their camera app. Walk-away alerts are timely and consistent.
Great Products and excelent customer…
Great Products and excelent customer service
Only very limited waterproof ;-(
Only very limited waterproof ;-(
Chipolo contacted me promptly and offered me a replacement, so I'm changing my review ;-) I received a replacement Chipolo today, super fast support, thank you :-)

Reply from Chipolo
My Chipolo card for iphone stooped…
My Chipolo card for iphone stooped working and i got a new one for free after less than a week
VERY satisfied customer!
The speaker on my Chipolo wallet tracker failed. I contacted the company, and just days later, a brand new wallet tracker had been delivered to me. VERY satisfied customer.
A very prompt delivery
App is clunky and often fails to…
App is clunky and often fails to recognise new chipolos. Very frustrsting to use. Especially when compared to the Apple app.

Reply from Chipolo
4 trackers ordered, only 3 working, bit all sorted by great customer service
4 trackers ordered, but only 3 have actually connected to my phone. Tried a full factory reset on the 4th but no joy - it seems I've got a dud....
Edit - Chipolo Customer services have been great and have dispatched a replacement for my dud tracker, so happy to report that all is well and star rating has been amended accordingly

Reply from Chipolo
My Chipolo card battery started to show…
My Chipolo card battery started to show a definite drop in battery levels after a short time. It was replaced pretty much immediately. Nina, arranged for a replacement very quickly. And thank you for that Nina. My experience was a 100% satisfaction level and I could not ask for a better result
Chipolo One Point
Bought Chipolo One Point. They work well but I find the build not quite sturdy enough to use as keyring. After about 1 year, both chipolo stopped making sound. However, customer service is excellent and replaced them.
The Chipolo Card is neat
The Chipolo Card is neat, easy to install and rechargeable, replacing the old battery version.
Great service
Great service, quick and easy delivery, plus very reliable if you mislay anything.
Bought two for my parents and one would…
Bought two for my parents and one would not install onto my mums phone.

Reply from Chipolo
I use chipolo cards for my wallets and…
I use chipolo cards for my wallets and am impressed with their Apple Find My integration. Chipolo has a 2 year warranty, and when I had an issue with one of the cards, their support team gave great quick help, and I had a replacement card 2 days after I reached out to support.
Great product and excellent customer support
I now own several Chipolo trackers and I'm very satisfied with them. Plus, the customer support is very friendly and quick to respond.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







