Chipolo Reviews 

Had problems with setting up .We could find both Chipolos most of the time ..but could not make them ring . Had fantastic service online with quick detailed replies and eventually replacements sent super quick . Excellent ...highly satisfied .

My Chipolo one was unable to connect for just over a year; so glad that the customer service team sending a new replacement after thorough troubleshooting. Appreciate Chipolo is standing behind their product, good job.

I bought a card-shaped tracker, which stopped making sound (unless slightly pressed) after 9 months. I sent Chipolo's chatbot a short video showing the issue, and after verifying my proof of purchase (order id) they immediately sent a new one using UPS, which arrived surprisingly quickly, I'm really impressed and will surely consider purchasing more of their products in the future.

I've had tge chipolo pop tags and can say that they work great! I'm an Android user and they work terrific with my Fold 7.

As someone who travels for work, I can attest the products consistently work great.

Thank you!

I bought two tags for my cats because one of them escaped last week, the setting is super easy. However, I had some issue with one of the tags so I contacted the Chipolo service. The team had answered me in an incredible speed and helped me solving my problem within two hours during the day. I was frustrated and struggling but the clear instructions just made it easier to get through.
Now I feel reassured to be able to see where my cats are anytime! It all thanks to Chipolo team! I hightly recommend it to every cat parent who worries.

Had some initial issues, but the support team were great and quickly got me sorted.

set everything up the day before i left and everything looked fine, all devices showed up on my find my device. next day at the airport everything was gone. the fact that it requires 2 apps is complete garbage and you cant turn off the chipolo app so i had to nuke it from orbit. all in all worst option ever. ever!

Service is eminent as Chipolo replaces my Chipoloes and both of them. Very good Chipolo. Thank you for express handeling and replacement of both Chipolo’s

Great product and excellent support! Recommended!

I was having issues with my chipolo wallet tracker and I contacted chipolo and I was promptly helped by Edina and Barbara. I really like how fast they helped me. I am just waiting on my replacements that Chipolo has provided. great company, great help and great products

I tried ordering one of their wallet trackers, G Pay went through fine but after completing G Pay it never returned me to their website. No order confirmation or anything received but money still taken.
Sent them countless emails but haven't received and reply.
Awful company that just steals your money...do not use them!

UPDATE JULY 8th:

After sending 10 or more emails to chipolo with all the info they requested (videos of me "testing" the wallet cards, print screen images of the items dead in the phone app, receipts from amazon), they have replied that my items are not eligible for warranty. Include, evavise, unethical, labyrinthine customer service rep "Edina" to my complaint. ---------------------------------------Worthless trash..sent me 4 wallet trackers that instantly died. Old old old stock no teplaceable batteries..6 months later and seevice is non existant...beeen trying for 4 months to
Deal with "customer seevice" and they come back with "have you turned on BT? Send usa video of you pushing the button"
Scoundrels. Shouldnt even be able to allowed on amazon

I’m a long time Chipolo user and one of my four my new Chipolo Pops didn’t work. Customer service replied within 10 hours of my initial email query. After having me try a few fixes, they are sending me a new one. Responsive and timely customer service!

Got 4 chipolo for android find my device network and they have been working very well for almost a year now. On of them started to consume the battery much faster than the others and, after contacting the support, they sent another one and the issue was solved in few day.

Great EU company with quality products and excellent support!
Feels good to buy "local products" with high standard manufacturing process and top notch standard.

Bought 4 tags arrived at the weekend but had stopped working by the middle of the week. Customer service always 'offline' no contact number and no responses- how do I return these?

I bought some of the Chipolo tags for luggage 6 or 7 months ago. One Point tags, but the problem I had may well apply to other models. In general I've been very pleased with them, BUT . . . despite the advertised battery life of up to a year, the batteries on several failed at 6 months or less and, having tested them, several others are probably close to failing. Chipolo support have given me some money back to cover the cost of replacement batteries (thank goodness, batteries in this type of tag are replaceable), but said that, when sold, the batteries may already be partly depleted due to having been in stock for a while. Hopefully the new batteries will give a year's life. So be aware that when buying, the batteries may need replacing MUCH sooner than you expect!

Great service and fast

Setup 2 of 6 Pops that I bought, neither working or responding in any way. Totally useless, sending them back.

Devices set up on Sunday and by Tuesday they are already not working. I bought 4 trackers and only one is still working 2 days later. App shows that one of my trackers is in another part of the country despite being right next to me. Customer services are unhelpful and trying to make me pay to return a faulty product. Chipolo are unwilling to admit the product is unreliable and useless.