A very pleasant and helpful company to deal with. We ordered a reconditioned lawnmower but they later phoned to say that they didn’t have any more so were sending us a new one for the same price. Very... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Not surprisingly with the evidence I had, I took to Small Claims Court, & today have received from HMPG a cheque for £1499.98 which includes Court & bailiff charges, my expenses & interest at 8%. I... See more
Cannot fault your product (petrol trimmer) does fantastic job and fab price with extra 10% off - excellent. But you really should look into your delivery drivers. Our parcel was left on the path... See more
Company replied
I wanted a simple and reliable mower, my last Mount field had lasted 20 years. This seemed to be the natural successor and Chipperfield could supply it at a very good price went elsewhere it was mostl... See more
Company details
Written by the company
Best Priced Lawn Mowers for Sale. We have Mountfield, Efco, Hayter and Maspot Lawn Mowers, Lawnflite, Moutfield Lawn Tractors on Sale. Free Next Day Delivery on All New Mowers.
Contact info
72 High Steet , AL2 1QN, St Albans, United Kingdom
- 01727 589053
- customercare@buyanddrop.co.uk
- chipperfield.co.uk
Good service
Good service. Tractor mower arrived within the timescale and unmarked. Cover, ordered additionally, wasn't included due to an oversight, but was despatched immediately when notified.
October 22, 2020
Reply from Chipperfield Garden Machinery
Good morning Mr Matthew
Im sorry your cover wasnt dispatched initially. We have had so many tractors go out from the warehouse that this was obviously missed at the time. Good to hear this has been rectified.
Kind regards
Sally
Excellent Service
October 22, 2020
Reply from Chipperfield Garden Machinery
Good morning Mr Haddleton
I hope you are still enjoying your Princess 34 and that we will see you again in the future.
Kind regards
Sally
Sales person was able to help with…
Sales person was able to help with purchasing a lawn mower model that was showing as out of stock on the web. Arrived on time. Cannot yet say anything about reliability as it's been used only recently.
October 21, 2020
Reply from Chipperfield Garden Machinery
Good morning
At this time in the season unfortunately mowers are starting to be out of stock. It has been an unprecedented year for sales and manufacturers are finding their stock levels very low.
Kind regards
Sally
Item out of stock but not told until 2 weeks after order processed upon phoning...
Unfortunately, my order was accepted but the item was out of stock and I only found this out when I called to chase up my order a week after making it. I've given them 2 stars as my refund was made a few minutes after my call but disappointed I didn't get my item. Luckily Screwfix had it.
October 21, 2020
Reply from Chipperfield Garden Machinery
Good morning Mr Mallows
Im sorry we couldnt supply your order. Several items are now going out of stock due to the volume of sales this year as most people seem to have been working in the garden. I hope you will give us another chance in the future.
Kind regards
Sally
Arrived in very good time and condition…
Arrived in very good time and condition cannot comment on the product as I have not been able to use it as it has rained ever since I received it.
October 21, 2020
Reply from Chipperfield Garden Machinery
Good morning Mrs Moorey
Thank you for your custom, i hope we will see you again in the future.
Kind regards
Sally
Product still not received
October 21, 2020
Reply from Chipperfield Garden Machinery
Good morning Mr Wilkins
I will certainly look into this tomorrow with the sales team.
Kind regards
Sally
Excellent service,great product found…
Excellent service,great product found it best to do it when young the older one’s take longer.
October 21, 2020
Reply from Chipperfield Garden Machinery
Good morning George
Thank you for taking the time to give us a 5 star review much appreciated.
Kind regards
Sally
Very good pre- and post-sale service
October 21, 2020
Reply from Chipperfield Garden Machinery
Good morning Alasdair
Great to hear our overall service has been good. Hopefully we can help you again in the future.
Kind regards
sally
Reply from Chipperfield Garden Machinery
Good morning Mr Wood
Im glad to hear that you are very happy with your product and service received.
Kind regards
Sally
Good mower ,only gripe it's not very…
Good mower ,only gripe it's not very good on wet grass ,but does really well on dry
October 21, 2020
Reply from Chipperfield Garden Machinery
Good morning Mr Nicoletti
Im sorry your mower isnt so good on wet grass. Make sure you keep it on a high setting and perhaps only cut using half a deck width at a time and see if that helps.
Kind regards
Sally
Excellent Service
Excellent Service. Lawnmower good quality and arrived on time. Thank you.
October 21, 2020
Reply from Chipperfield Garden Machinery
Good morning Linda
Its good to hear that you are very pleased with our service and your mower. I hope you will recommend us to your friends and family.
Kind regards
Sally
Reply from Chipperfield Garden Machinery
Good morning Mr Harrison
Its great to hear you would use us again. The sales team will be more than happy to assist you.
Kind regards
Sally
I am very pleased with this lawn mower
October 21, 2020
Reply from Chipperfield Garden Machinery
Good morning Terence
Thank you for your review. Its good to hear that you are happy with your mower.
Kind regards
sally
I am still waiting for the mulching…
I am still waiting for the mulching attachment and the cleaning tool that was missing from my original order
October 21, 2020
Reply from Chipperfield Garden Machinery
Good morning Mr Grundy
Im so sorry to hear that you are still waiting parts for your Einhell mower. I have messaged the warehouse to look into this urgently and also to contact you to advise what is happening.
Kind regards
Sally
Raymond watters
The machine is very good, excellent quality runs well, but unfortunately this company dont supply Northern Ireland but they do supply UK free, we have been part of UK for some time now, so disappointed
October 20, 2020
Reply from Chipperfield Garden Machinery
Good morning Mr Watters
Unfortunately it is costly to ship to Northern Ireland and then there is the issue if anything goes wrong with the machine it would need shipping back to the UK as it is very difficult to find agents in Northern Ireland who are willing to look at machines that they have not sold. It is just not viable for us and proves difficult for the customer.
Kind regards
Sally
Received the mower on time as promised
Received the mower on time as promised, even under Covid conditions. Very happy with the mower and service. Recommended.
October 20, 2020
Reply from Chipperfield Garden Machinery
Good morning
Very pleased to hear that you are a happy gardener long may it continue.
Kind regards
sally
Bargain
Went together very easily, ours has a hole in the collection basket but didn't affect the using. Could do with cutting a little closer and is awkward to start when warm, but for the price it's a bargain so far
October 20, 2020
Reply from Chipperfield Garden Machinery
Good morning Mr Roberts
Im sorry to hear that you have a hole in your collection bag. If you would like to send an email in regarding this we will get it sorted for you. customercare@buyanddrop.co.uk
Kind regards
Sally
Reply from Chipperfield Garden Machinery
Good morning Mr Philippou
Thank you for your custom and 5 star review.
Kind regards
Sally
Great product
Great product, our first strimmer (same make) lasted 22 years, still going today but tatty. Fast delivery and great communications.
The price was the best I could find in the UK so very happy.
Thank you.
October 20, 2020
Reply from Chipperfield Garden Machinery
Good morning
Thank you for taking the time to give us a 5 star review. I hope we will see you again in the future when you require some more machinery.
Kind regards
Sally
Great Back Up Service
Hedge Trimmer arrived quickly but after an hour's use just packed up. I took it back to Chipperfield and having looked it over, they swapped it for a new one without fuss and made sure that was working. That is GREAT SERVICE!
October 20, 2020
Reply from Chipperfield Garden Machinery
Good morning Mr Stanley
Im very pleased to hear that all was resolved with your faulty hedge trimmer. You know where we are if you need any more assistance.
Kind regards
Sally
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.