Bought a Samsung Galaxy S20 FE for my wife. Saved a lot of money by not buying from Samsung. Free next day Royal Mail delivery as promised. The phone is cheaper because its a European model, but it's... See more
Company replied
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Bought a Samsung Galaxy S20 FE for my wife. Saved a lot of money by not buying from Samsung. Free next day Royal Mail delivery as promised. The phone is cheaper because its a European model, but it's... See more
Company replied
Good customer service, but did not manage next day delivery and I had to phone up. Phone was not UK version and they open phone box to put in UK charger. Pity Samsung supply 15w charger and not 25w wh... See more
I had my phone with Chitter Chatter nearly 2yrs ago. Everything has been fine, straightforward communication. So I've just been to look on the website, to see what phones are available for my next upg... See more
I ordered the phone and it came via royal mail as promised. Unfortunately there was a problem at the warehouse and i got the wrong phone. However, it was sorted out immediately at no cost to me and... See more
Company replied
Chitter Chatter offer amazing value deals on the latest mobile phones from the UK's biggest, fastest networks. We've been looking after customers and their mobiles for over 25 years, and with over 2 million happy customers, we'd love to help you too. Come and visit us for your next mobile phone, upgrade, SIM Only deal, Mobile Broadband plan, and all the latest phones from Apple, Samsung, Google, Sony, Huawei, Motorola, OnePlus and more. What's important to you, is important to us.
Bemin House, Cox Lane, Chessington, United Kingdom
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Just wow- never used ChitterChatter before but the product is cheaper, works perfectly and arrived the next day!
Perfect service and their UK based helpline was really helpful too
Excellent service and fast. Ordered phone late Thursday night and it arrived Saturday morning, old number transferred to new provider by Tuesday lunch time.
Would definitely use again and would recommend.
Ordered around 2pm on a Friday afternoon and received before midday on the Saturday. Phone exactly as described, very happy with the service.
Arrived when advised good communication from the dispatch team, overall cant fault the service, thanks
Phone arrived within a couple of days after ordering and was very reasonably priced too. Would highly recommend chitter chatter to everyone looking for a new phone.
So easy to order, very good prices for new phones on all tariffs and no day delivery
Great service new phone was delivered next day as promised
Unbelievable prices and genuine products. Quick efficient service.
Quick and easy service. Used chitter chatter twice now, never have any issues ordering from these guys! Love the mini sweets too!
Ordered a Samsung galaxy s21 ultra from CHITTER CHATTER it was delivered promptly and safely. The cost was good and it was an easy transaction. I would highly recommend.
I saw the Samsung A52s 5G advertised on Chitter Chatter website for a good price and listed/selling as Brand New. When it got delivered I noticed the original Samsung seals were broken. There was a notice there to say the box was opened by a third company and the phone was re-imaged and converted to suit the UK market as well as few other alterations. This information was NOT made available on the website. Why the secrecy.? Very annoying.. Under the trade description act such information should be made available to buyers BEFORE they make their purchases so buyers can make informed decisions. The phone itself is great. But I did have to contact Samsung UK to check if the phone was legit and that Samsung accepted it to provide the 2 year Samsung warranty.
Great service, it said delivery in 5-8 days, ordered on a Thursday and it came on the Tuesday.
Nearly ordered phone for 650 elsewhere but got it for 580 here, great price.
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