Chitter Chatter  Reviews 

3,728
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Bought a Samsung Galaxy S20 FE for my wife. Saved a lot of money by not buying from Samsung. Free next day Royal Mail delivery as promised. The phone is cheaper because its a European model, but it's... See more

Company replied

Rated 4 out of 5 stars

Good customer service, but did not manage next day delivery and I had to phone up. Phone was not UK version and they open phone box to put in UK charger. Pity Samsung supply 15w charger and not 25w wh... See more

Rated 5 out of 5 stars

I had my phone with Chitter Chatter nearly 2yrs ago. Everything has been fine, straightforward communication. So I've just been to look on the website, to see what phones are available for my next upg... See more

Rated 5 out of 5 stars

I ordered the phone and it came via royal mail as promised. Unfortunately there was a problem at the warehouse and i got the wrong phone. However, it was sorted out immediately at no cost to me and... See more

Company replied

Company details

  1. Cell Phone Store
  2. Telecommunications Equipment Supplier
  3. Telecommunications Service Provider

Written by the company

Chitter Chatter offer amazing value deals on the latest mobile phones from the UK's biggest, fastest networks. We've been looking after customers and their mobiles for over 25 years, and with over 2 million happy customers, we'd love to help you too. Come and visit us for your next mobile phone, upgrade, SIM Only deal, Mobile Broadband plan, and all the latest phones from Apple, Samsung, Google, Sony, Huawei, Motorola, OnePlus and more. What's important to you, is important to us.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.4

All reviews

(3,728)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, phone seems OK, all good

April 24, 2022
Chitter Chatter  logo

Reply from Chitter Chatter

Thank you for taking the time to leave us a review, much appreciated.

Rated 5 out of 5 stars

Very competitive pricing

Very competitive pricing. Phone delivered within two working days of order - couldn't have asked for any better

April 22, 2022
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Reply from Chitter Chatter

Thank you for leaving us a review, much appreciated.

Rated 3 out of 5 stars

I BOUGHT A NEW SAMSUNG GALAXY S21

I BOUGHT A NEW SAMSUNG GALAXY S21. bIT MIFFED THAT AFTER SPENDING NEARLY £500 ON A PHONE THERE WAS NO CHARGER INCLUDED AND ONLY 30% BATTERY LIFE.
SO NOW i HAVE A PHONE I CANNOT USE UNTIL I GO BUY A CHARGER FOR IT!
NOT YOUR FAULT BUT AFTER MANY YEARS OF BEING A SAMSUNG CUSTOMER FEEL LET DOWN AND DISSAPOINTED.

April 19, 2022
Chitter Chatter  logo

Reply from Chitter Chatter

Hi,
Thank you for your feedback. The newer Samsung handset no longer contain a plug as part of an eco approach that Samsung are following.
If you wish to discuss this further, please do not hesitate to email us at customerservice@chitterchatter.co.uk

Thank you,
Emilie
Customer Services

Rated 5 out of 5 stars

Samsung A52s

Bought a new phone (Samsung A52s) which arrived within twenty-four hours of ordering. I was informed by CC that mine is a European model but everything seems to work fine. Price was a very reasonable £299.

April 19, 2022
Rated 5 out of 5 stars

Wonderful service

Wonderful service , very helpful and next day delivery and gave me a option of a different colour iPhone so I could recive it earlier, very happy with my purchase my iPhone 13

April 16, 2022
Rated 5 out of 5 stars

Phone arrived as described and on time

Phone arrived as described and on time. It's was at a good price too - which looks like it's because it's a grey import. A real Samsung phone, brand new, on time and the only place who had stock in the model we wanted.

April 14, 2022

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