Bought a Samsung Galaxy S20 FE for my wife. Saved a lot of money by not buying from Samsung. Free next day Royal Mail delivery as promised. The phone is cheaper because its a European model, but it's... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good customer service, but did not manage next day delivery and I had to phone up. Phone was not UK version and they open phone box to put in UK charger. Pity Samsung supply 15w charger and not 25w wh... See more
I had my phone with Chitter Chatter nearly 2yrs ago. Everything has been fine, straightforward communication. So I've just been to look on the website, to see what phones are available for my next upg... See more
I ordered the phone and it came via royal mail as promised. Unfortunately there was a problem at the warehouse and i got the wrong phone. However, it was sorted out immediately at no cost to me and... See more
Company replied
Company details
Written by the company
Chitter Chatter offer amazing value deals on the latest mobile phones from the UK's biggest, fastest networks. We've been looking after customers and their mobiles for over 25 years, and with over 2 million happy customers, we'd love to help you too. Come and visit us for your next mobile phone, upgrade, SIM Only deal, Mobile Broadband plan, and all the latest phones from Apple, Samsung, Google, Sony, Huawei, Motorola, OnePlus and more. What's important to you, is important to us.
Contact info
Bemin House, Cox Lane, Chessington, United Kingdom
- 0208 185 7579
- customerservice@chitterchatter.co.uk
- chitterchatter.co.uk
4.4
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant Service
Recommended through MoneyExpert. Never heard of them before but WoW! I'm impressed. Keep up the good work guys😀
May 8, 2022
Reply from Chitter Chatter
Thank you! That's so nice to hear. Enjoy your new phone.
Excellent refurbished S9
Excellent refurbished S9, truly in pristine condition as described
May 6, 2022
Reply from Chitter Chatter
Thank you, enjoy your S9 - great phone.
Fabulous new phone and much cheaper…
Fabulous new phone and much cheaper than I found elsewhere.
May 6, 2022
Reply from Chitter Chatter
Great to hear, thanks for your review.
A 20 time better deal with these than…
A 20 time better deal with these than your own network provider
May 4, 2022
Reply from Chitter Chatter
That's great to hear! Thank you for taking the time to leave us a review - very much appreciated.
Phone arrived next day
Phone arrived next day. Thought it would be a UK version but it is a EU version. Hence 4 star.
May 3, 2022
Very helpful came on time
May 2, 2022
Quick delivery and a good product
May 2, 2022
Excellent price and fast delivery.
May 2, 2022
Excellent experience - recommended
Very competitive price for the handset I ordered and the order was turned around in 24 hours, much more quickly than I had expected from the website stock information. Good communication throughout and would happily use again and recommend.
May 1, 2022
Good price and excellent service
I was looking to pick up a Samsung A52s 5G for a good price after the updated A53 model had been released. Chitter Chatter was recommended by MoneySavingExpert and only a little more expensive than sellers on a well-known online marketplace. It was worth paying a little more for some certainty that I would actually get a new phone with all the right accessories. The phone arrived as promised, with good communication throughout the process.
April 30, 2022
Pay Monthly Phone
I was a bit apprehensive when ordering from Chitter Chatter because I had never heard of the company before. The phone was delivered next day as promised, all boxed and sealed. I would definitely order again from this company, great service.
April 30, 2022
Phone & SIM arrived quickly
Phone & SIM arrived quickly. Good deal & no issues, would use them again.
April 30, 2022
Excellent service and fast delivery.
April 28, 2022
It was at a very good price & delivered…
It was at a very good price & delivered quickly. Spot on!
April 27, 2022
New Samsung
Fast Postage of my new phone.
Excellent condition, just as expected.
Have recommended to friends & family.
April 27, 2022
Excellent service
Excellent service. Ordered new phone at 5pm on the Friday and arrived on Saturday morning. Bought the phone at the best price on chitter chatter.
April 27, 2022
Phone arrived a day early
Phone arrived a day early. Was a European phone that had been opened by the vendor and adjusted to have the UK Samsung software set up on the phone and a UK power adapter in the box, then reboxed, but otherwise as new. Chitter Chatter had labelled the box to tell you this. Don't let this put you off though ... they did the job properly, and the phone is absolutely fabulous! I'd definitely buy from them again.
April 27, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.