Chitter Chatter  Reviews 

3,728
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Bought a Samsung Galaxy S20 FE for my wife. Saved a lot of money by not buying from Samsung. Free next day Royal Mail delivery as promised. The phone is cheaper because its a European model, but it's... See more

Company replied

Rated 4 out of 5 stars

Good customer service, but did not manage next day delivery and I had to phone up. Phone was not UK version and they open phone box to put in UK charger. Pity Samsung supply 15w charger and not 25w wh... See more

Rated 5 out of 5 stars

I had my phone with Chitter Chatter nearly 2yrs ago. Everything has been fine, straightforward communication. So I've just been to look on the website, to see what phones are available for my next upg... See more

Rated 5 out of 5 stars

I ordered the phone and it came via royal mail as promised. Unfortunately there was a problem at the warehouse and i got the wrong phone. However, it was sorted out immediately at no cost to me and... See more

Company replied

Company details

  1. Cell Phone Store
  2. Telecommunications Equipment Supplier
  3. Telecommunications Service Provider

Written by the company

Chitter Chatter offer amazing value deals on the latest mobile phones from the UK's biggest, fastest networks. We've been looking after customers and their mobiles for over 25 years, and with over 2 million happy customers, we'd love to help you too. Come and visit us for your next mobile phone, upgrade, SIM Only deal, Mobile Broadband plan, and all the latest phones from Apple, Samsung, Google, Sony, Huawei, Motorola, OnePlus and more. What's important to you, is important to us.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.4

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(3,728)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

No issues so far!

A52s 5G is fine so far. Arrived promptly, and as described. Unbroken seals on the box made it clear this is an import which has been flashed with the UK software, and now contains the right power plug. This was what I expected but it's good to know Chitter Chatter are upfront about it.

March 30, 2022
Rated 5 out of 5 stars

Superfast delivery of new smartphone at very competitive price

I needed to replace my old smartphone on account of age and its beginning to malfunction. Having decided which one to buy I searched online and found Chitter Chatter to be the most competitive by far. I ordered late Friday, completing the order about 10mns after 17:00, fully expecting to receive the phone on Tuesday. However, Chitter Chatter dispatched the same evening, even though their T&Cs indicated that orders had to be placed no later than 17:00 for next day delivery at the weekend. I was absolutely delighted therefore to receive an email confirming delivery on Saturday, and even more to receive the package around 9:00 the next day.

March 28, 2022
Rated 5 out of 5 stars

Early days with the phone

Early days with the phone, but the process of buying from Chitter Chatter was painless and easy
I am always wary of online shopping, especially high vlaue items - but would certainly return to this site based on this very positive experience

March 28, 2022
Rated 5 out of 5 stars

Very good service

I chose Chitter Chatter after several days looking for a refurbished phone. I decided it was worth paying a bit extra for a phone in pristine condition. A Samsung Galaxy S9 arrived looking as new and working perfectly.

March 28, 2022
Rated 5 out of 5 stars

Great price and service

I was a bit dubious as I had never heard of them and the price was the best I could find but it was a great service and item came next day as promised.

March 28, 2022
Rated 5 out of 5 stars

Great buy

Smooth ordering process, kept updated and arrived really quickly. Only ordered the phone with no contract, really pleased with the phone, as described, works great.

March 27, 2022
Rated 4 out of 5 stars

Unable to use voucher

I was nervous about using a company I'd never heard of before but found a link to their site on the Money Saving Expert site and decided to trust it. I'm pleased I did - the price of the phone was the best around and it arrived next day delivery in perfect condition. I did want a different colour but would have had to wait a little longer for it, which was a shame so i went for my next best preferred colour. I was also given a £5 off voucher whilst checking out but was unable to use it as I could not see anywhere to enter it during check out, which is the main reason for dropping 1 star unfortunately.

March 25, 2022
Rated 4 out of 5 stars

Good experience

Generally, a good experience. I've received the product I wanted undamaged, perfect shape, new as described. I have used it for a full day non-stop and it works as it should. A few small hiccups, however. My order arrived a day late but I didn't mind it too much as I was not in a hurry. There were plenty of updates as well that informed me of its whereabouts. I do not attribute this delay to the company directly. My other concern was the somewhat slim packaging the item was in because
it did not feel very protective. Overall, I would recommend this company to others and would look into other offers here.

March 25, 2022

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