Chocokingdom Reviews 

33
TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

Product was brilliant, price good, sent promptly. Unfortunately the packaging had a very strong perfume smell, so I had to dispose of all of the packaging to avoid damaging the chocolates. I would h... See more

Rated 1 out of 5 stars

Didn’t receive my order. Wasn’t contacted by them and eventually I tracked down the owner who said he’ll send part of my order out, which hasn’t happened. Be VERY careful buying from them.

Rated 5 out of 5 stars

The company is great and very speedy. The chocolates are exquisite as always. I highly recommend using Chocokingdom. I’ve always been very satisfied with the company and have made numerous purchases

Rated 5 out of 5 stars

I love these chocs.. let down by another seller on Amazon once too many. So will come to these guys again.

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3.4

Average

TrustScore 3.5 out of 5

33 reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(33)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Order not received

Didn’t receive my order. Wasn’t contacted by them and eventually I tracked down the owner who said he’ll send part of my order out, which hasn’t happened. Be VERY careful buying from them.

July 29, 2026
Rated 1 out of 5 stars

I have not received it as yet

I have not received it as yet. I got a message saying it would be delivered, unfortunately I wasn't home. I redirected to collect at post office and they still have not received it

June 1, 2026
Rated 3 out of 5 stars

Mixed service

Product was brilliant, price good, sent promptly. Unfortunately the packaging had a very strong perfume smell, so I had to dispose of all of the packaging to avoid damaging the chocolates. I would have thought a chocolate company would know better.

April 20, 2026
Rated 1 out of 5 stars

ALMOST OUT OF DATE

Before I give a negative review I will always give the company a chance to respond and rectify.

I ordered a birthday gift for my son-in-law, his favourite chocolates. They arrived in good time, but the problem was the 'best before' date. Just 17 days left, they would have been out-of-date on his actual birthday and I did not want to give him out-of-date chocolates. The box they were in also had a very strange floral scent!

I immediately emailed Chocokingdom explaining how disappointed I was, it was ignored.

3 days later I emailed them again, asking for a resolution, I used capital letters and asked them to PLEASE RESPOND, again, ignored.

Terrible customer service!

An expensive mistake on my part.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Chocolates expire in a month

I have ordered from them twice. Ordered 3 big boxes of Cot e dor chocolates which all had an extremely short expiry date of a month. I emailed them twice about this and never got a response back. Extremely poor customer service, I don’t know why they even bother to put an email address down as a form of contact if they don’t reply to them.

June 11, 2025
Rated 5 out of 5 stars

A great company with quality chocolate

The company is great and very speedy. The chocolates are exquisite as always. I highly recommend using Chocokingdom. I’ve always been very satisfied with the company and have made numerous purchases

December 3, 2024

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