Choicecarpets Reviews 81

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the high quality of the products, including carpets, blinds, and curtains, and the skilled work of the fitters. Reviewers frequently mention the efficiency and tidiness of the installation process, with fitters often moving furniture and cleaning up afterwards. The company's approach, offering expert advice and a wide selection of products, is also highly valued by consumers.

What people talk about most

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional, friendly,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Product

Clients share positive opinions on product. Many customers are very happy with their carpet fittings,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having moved house 3 years ago Choice carpets have transformed the interior fitting new carpets to 3 x rooms and curtains in the lounge. The carpet fitters helped with moving heavy furniture, were pol... See more

Company replied

Rated 5 out of 5 stars

My first carpet in my first home came from Choice Carpets in 1984 and Clive and his team have fitted every carpet since both there and in my current home, so an awful lot of carpets, all expertly f... See more

Company replied

Rated 5 out of 5 stars

Very professional from the start.Home visit measure up lounge/diner with various samples. Made our selection, paid deposit and settle up on completion. Follow up call from the company, all very friend... See more

Company replied

Rated 5 out of 5 stars

Choice Carpets are always reliable. They bring samples to your home for you to choose from, they take away all of your old carpet, underlay etc, they fit the new carpet, including moving all your fur... See more

Company replied


Company details

  1. Carpet Store
  2. Awning Supplier
  3. Blinds Shop
  4. Carpet Installer
  5. Curtain Supplier and Maker
  6. Wood and Laminate Flooring Supplier

Written by the company

Choice Carpets, Curtains & Blinds Providing a quality service at great prices. With shops in Maidstone and Tunbridge wells.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent job

Excellent job, very professional & friendly fitters👍👍

January 9, 2026
Unprompted review
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Reply from Choicecarpets

Thank you Brett. I will pass your kind words on to the rest of the team and glad you're pleased with our service.

Rated 5 out of 5 stars

Kept me well informed about delivery …

Kept me well informed about delivery . Plus they were all very helpful . The fitters were helpful and excellent work was done. Very pleased with my new carpet 😀

January 7, 2026
Unprompted review
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Reply from Choicecarpets

Thanks for the lovely review Linda. We're glad you're pleased with our service and your new carpet.

Rated 5 out of 5 stars

Quality products, experienced staff and an excellent service!

We have used this company for many many years and have never been disappointed. They provide an excellent service and quality products. We really like the fact that fitters are very experienced and friendly and always hoover up and clean up afterwards. Highly recommend.

January 7, 2026
Unprompted review
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Reply from Choicecarpets

Thank you so much for your wonderful review and for being a loyal customer over the years. We’re delighted to hear that our service and products have consistently met your expectations. Our team takes great pride in ensuring every fitting is carried out to the highest standard, and it’s fantastic to know that the care and attention to detail from our fitters has made such a positive impression.
Your recommendation means a great deal to us, and we truly value your continued support. We look forward to helping you with your future flooring needs and maintaining the level of service you’ve come to expect from Choice Carpets.

Rated 5 out of 5 stars

Choice did an outstanding job…

Choice did an outstanding job re-carpeting our holiday house recently. From the initial contact to the final result, their service left nothing to be desired. The impressive array of high-quality products, combined with Clive's expert guidance, allowed us to pick the perfect carpets for our needs. The installation team was professional, approachable, and efficient, carefully handling our furniture to ensure everything was put back in its place. The end result is beautiful, and I have no doubt we'll enjoy these carpets for many years to come. I wholeheartedly suggest this company for anyone looking to get new carpets. They have a classic business approach, offering genuine advice without resorting to modern sales gimmicks.

December 26, 2025
Unprompted review
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Reply from Choicecarpets

Thank you for the great review. We're glad you are happy with your new carpets and the service we provide.

Rated 5 out of 5 stars

Choice Carpets don't only do carpets

Choice Carpets don't only do carpets. We have been customers of this company for many years and have always been very satisfied with the products that they supply and the service that they give. We have recently used them to supply and fit roller blinds to our back porch and shutters to our front porch. Both jobs were surveyed and then installed by Nathan, who carried out the work tidily and efficiently. Good service, goods products and good work. Choice Carpets are our first call.

December 9, 2025
Unprompted review
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Reply from Choicecarpets

Thank you for the Great review. We're glad you're pleased with your blinds and shutters, I will pass your kind words on to the team.

Rated 5 out of 5 stars

Extremely satisfied

Extremely satisfied. The carpet fitters were efficient, friendly and tidy. Highly recommend

November 17, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the lovely review Sarah.

Rated 5 out of 5 stars

Loving my new carpets

From my initial enquiry to the fitting day I received first class service. Very happy with the result.

October 30, 2025
Unprompted review
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Reply from Choicecarpets

Thank you for the review Jane. We are glad you are happy with our service and your new carpet.

Rated 5 out of 5 stars

Absolutely 5 star service from …

Absolutely 5 star service from choice, from Clive visiting to installation, can't fault them in any way, have used before and will again, look nowhere else if you want quality service

October 16, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review David. We are glad you are happy with our service.

Rated 5 out of 5 stars

Excellent service

Excellent, efficient service from the team at Choice Carpets. Clive brought a wide selection of blinds for my home visit and offered helpful advice. The blinds arrived in good time and were installed quickly, with no fuss or mess. I'm very happy with the blinds and would certainly use the company again.

October 1, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review Claire. We are glad you are happy with our service and your new blinds.

Rated 5 out of 5 stars

Great as always

As always, a great service, this time fitting an office carpet and a blind. It’s so nice to be able to choose at home.
Would recommend Choice Carpets to anyone.

September 29, 2025
Unprompted review
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Reply from Choicecarpets

Thank you very much for the lovely review

Rated 5 out of 5 stars

Returning customer

We have had our second room carpet from Choice Carpets. From the initial consultation and quotation we have experienced thoroughly good service. The fitters were polite, considerate and did a fantastic job, leaving our room tidy and ready for the furnishings to go back in. We would recommend this company without reservation. We are now looking at them for window shutters.

September 24, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review, I will pass your kind words on to the team.

Rated 5 out of 5 stars

Great service & products

Absolutely great service from waking in to the day of fitting from all the team at choice carpets. I received my custom fitted shutter in great time and was fitted beautifully. Great addition to my home.

September 23, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review, glad you are happy with your new shutter and the service we provide.

Rated 5 out of 5 stars

Excellent service and excellent quality

We have used Choice Carpets for over 30 years and we are never disappointed. The staff know how to treat customers and are so helpful and knowledgeable. The fitters are very skilled and take great care. Really impressed and will always recommend to others who need carpets or blinds.

September 12, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the amazing review, it's been a pleasure working for you over the years.

Rated 5 out of 5 stars

Excellent service

Excellent service. Choice carpets fitted my flooring (carpets, LVT, vinyl) and blinds to my house. It all looks so good. I was also having renovation work being done, and the worked with my builder for a fully coordinated and efficient project.

September 23, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the Great review. We're glad you're pleased with your flooring and blinds, I will pass your kind words on to the team.

Rated 5 out of 5 stars

Very professional

Very professional, laid the carpet quickly and efficiently. We've used this company to carpet our whole house. Excellent.

September 18, 2025
Unprompted review
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Reply from Choicecarpets

Thank you very much for the lovely review

Rated 5 out of 5 stars

A great family business

We always use Choice carpets as we know that they have a great choice and the fitting will be stress free. No expectations to completely clear the room of furniture and doors are shaved down if needed. The rooms are always immaculate when the fitters leave.

September 9, 2025
Unprompted review
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Reply from Choicecarpets

Thank you for the amazing review, it's been a pleasure working for you over the years.

Rated 5 out of 5 stars

Brilliant customer service

The whole experience from popping into the shop to installation was brilliant.
The fitting guys were very respectful and and tidied up as they went. They removed the old carpet and took it away with the waste. We were also asked if we wanted to keep some cutoffs. All in all we couldn't ask for better service

September 8, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the lovely review Leslie. I will pass your kind words on to the rest of the team and glad you're pleased with your carpets.

Rated 5 out of 5 stars

I cannot praise Choice Carpets enough

I cannot praise Choice Carpets enough. We're in the midst of fighting with insurance companies and they couldn't be more helpful. This will be the second time we're using them for flooring and to be honest I'd not risk going anywhere else.

September 3, 2025
Unprompted review
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Reply from Choicecarpets

Thank you very much for the lovely review

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