Choicecarpets Reviews 81

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the high quality of the products, including carpets, blinds, and curtains, and the skilled work of the fitters. Reviewers frequently mention the efficiency and tidiness of the installation process, with fitters often moving furniture and cleaning up afterwards. The company's approach, offering expert advice and a wide selection of products, is also highly valued by consumers.

What people talk about most

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional, friendly,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Product

Clients share positive opinions on product. Many customers are very happy with their carpet fittings,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having moved house 3 years ago Choice carpets have transformed the interior fitting new carpets to 3 x rooms and curtains in the lounge. The carpet fitters helped with moving heavy furniture, were pol... See more

Company replied

Rated 5 out of 5 stars

My first carpet in my first home came from Choice Carpets in 1984 and Clive and his team have fitted every carpet since both there and in my current home, so an awful lot of carpets, all expertly f... See more

Company replied

Rated 5 out of 5 stars

Very professional from the start.Home visit measure up lounge/diner with various samples. Made our selection, paid deposit and settle up on completion. Follow up call from the company, all very friend... See more

Company replied

Rated 5 out of 5 stars

Choice Carpets are always reliable. They bring samples to your home for you to choose from, they take away all of your old carpet, underlay etc, they fit the new carpet, including moving all your fur... See more

Company replied


Company details

  1. Carpet Store
  2. Awning Supplier
  3. Blinds Shop
  4. Carpet Installer
  5. Curtain Supplier and Maker
  6. Wood and Laminate Flooring Supplier

Written by the company

Choice Carpets, Curtains & Blinds Providing a quality service at great prices. With shops in Maidstone and Tunbridge wells.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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Rated 5 out of 5 stars

Happy customer

Excellent, I had my kitchen and through to hallway relaid by them.
They arrived on time and worked really hard to get the job done over the 4 four days as promised.
I have used them over the past 30 years in all of my houses and wouldn’t go anywhere else.
Brilliant work as usual

July 6, 2025
Unprompted review
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Reply from Choicecarpets

Thank you Maureen, Glad you are pleased with your Karndean flooring and look forward to helping you again in the future with your next project.

Rated 5 out of 5 stars

What a fabulous experience

What a fabulous experience, from beginning to end. Clive came out, measured everything and guided us through the process. Fitting was a dream, both Mike and Charlie were spot on. Furniture was moved and the whole house was carpeted over two days. I have no bad words. They and the company are excellent - 100% recommend them

August 18, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the Great review, will pass your kind words on to the team.

Rated 5 out of 5 stars

Fantastic Company

We recently had our holiday home re-carpeted by Choice. They're service was amazing from start to finish. The range and quality of products they offer is fantastic and with Clive's expert knowledge and advice we were able to select the best carpets for us. The team that fitted our carpets were friendly, professional and efficient, they carefully removed and then restored all of our furniture as it had been. The finished product was lovely and I'm sure we will continue to enjoy them for many years. I highly recommend this company as a go-to for new carpets - a really traditional feel about the business without any of the modern and often cheap sales pitches, they offer fantastic advice with authentic practices.

July 21, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the lovely review Norma, glad you are happy with our service and products. I will share your comments with the rest of the team.

Rated 5 out of 5 stars

New carpet

We are very pleased with our new carpet through the lounge, hall, stairs, landing and main bedroom. The fitters Mike and Charlie have done a 1st class job and such nice young men. We have used Choice carpets before and would again as you know you can trust them.

July 8, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the Great review, and glad you're pleased with your new carpets. I will pass your comments on to the fitters.

Rated 5 out of 5 stars

First class service from Choice carpets.

Having moved house 3 years ago Choice carpets have transformed the interior fitting new carpets to 3 x rooms and curtains in the lounge. The carpet fitters helped with moving heavy furniture, were polite, respectful and arrived in smart company uniform and logoed van. The curtains were bespoke and look amazing. A first class service from Clive and his team.

June 25, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review, and glad you were please with our service.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Very happy with our blinds in my kitchen and my son’s bedroom!

July 3, 2025
Unprompted review
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Reply from Choicecarpets

We are very happy you are pleased with your blinds, thank you for the lovely review

Rated 5 out of 5 stars

Overall experience

Good choice of quality carpets available. Friendly, helpful service in store and on the home visit. The carpet fitters were excellent. Arrived on time and cleared up as they went along. Trimmed the doors and were excellent. Could not fault the service. Would highly recommend to anyone.

July 1, 2025
Unprompted review
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Reply from Choicecarpets

Thank you for such a great review , I will pass your comments on to the team

Rated 5 out of 5 stars

Great service and have used the…

Great service and have used the previously for stairs and bedroom so did not hesitate to get them back again for another bedroom.
Fitters also moved wardrobes and bed . Very efficient service
and lovely job done.
Highly recommend
Very happy as came and measured up and bought samples and helped choose .

June 16, 2025
Unprompted review
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Reply from Choicecarpets

Thank you for the wonderful review , we look forward to seeing you again in the future

Rated 5 out of 5 stars

Friendly and helpful and good quality

Friendly and helpful and good quality. Already had compliments from neighbours.

The only downside was that they wouldn’t fit at the weekend, which means that as teachers it was very difficult to arrange this and this wasn’t highlighted during the initial appointment

June 5, 2025
Unprompted review
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Reply from Choicecarpets

Thank you so much for your fantastic feedback! We are thrilled to hear that you found our team friendly and helpful, and that you're already receiving compliments from your neighbours on the quality of our work. That's wonderful to hear!
We also really appreciate you highlighting the challenge with weekend availability for fitting. We completely understand how difficult it can be for teachers to arrange appointments during the week, and we sincerely apologise if this wasn't clearly communicated during your initial appointment. Your feedback is incredibly valuable, and we'll certainly use it to review our scheduling process and ensure we're more upfront about availability moving forward.

Thanks again for choosing us, and we hope you continue to enjoy your blinds.

Rated 5 out of 5 stars

Very Professional Service

We were very pleased with the service provided, it was very professional and it's the way Clive has been working for the past 40 years.

May 12, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review, Glad you love your Karndean flooring it looks amazing!

Rated 5 out of 5 stars

I can't fault the service........

I can't fault the service is was really great, I was very pleased with my carpet - it looks lovely. Thank you

May 13, 2025
Unprompted review
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Reply from Choicecarpets

Thanks Jean glad you are happy with our service.

Rated 5 out of 5 stars

Venetian Blinds


I have recently purchased venetian blinds from Choice Carpets in Maidstone and am extremely satisfied with the whole service that I received. From my first visit to the shop, to Clive coming to measure up and advise me which blinds would work best for my windows and needs, through to Nathan coming to fit my blinds. The whole process run smoothly and each person that I came into contact with was professional, polite, and engaging. I am extremely happy with my blinds and will not hesitate to return to Choice Carpets should I wish to purchase, blinds, curtains, or flooring in the future. I would highly recommend Choice Carpets to others.

May 9, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the lovely review Jan, Please don't hesitate to call when you need help with future projects.

Rated 5 out of 5 stars

A very professional service

A very polite, friendly and professional service. The team take care of every detail from moving furniture to trimming bottom of doors. 3 bedrooms, landing and stairs all completed in just over four hours. Thank you.

May 6, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the review Mark, We appreciate your feed back.

Rated 5 out of 5 stars

Really like this shop

Really like this shop, quite traditional which I like, Clive came out and measure for blinds, really please with the product, and service, would recommend this company, you won't be disappointed!

May 2, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the Great review will pass your kind words on to the team.

Rated 5 out of 5 stars

Excellent service from start to finish

Firstly, I would like to thank you for all your help and guidance in choosing the carpet and Karndean flooring for our stairs and landing. Clive, I admire your patience.

Secondly, your team of installers have been absolutely amazing. I have literally made them a cup of tea each morning and just left them to it, they knew exactly what needed to be done and got on with it. The results are fantastic and have surpassed our expectations, we are absolutely delighted.

April 22, 2025
Unprompted review
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Reply from Choicecarpets

Thanks Kathryn, We are so pleased you love the flooring, we have seen some pictures Jake took and it looks amazing. Look forward to working for you again in the future.

Rated 5 out of 5 stars

Choice carpets were great

Choice carpets were friendly, professional and did a great job. They were clean and tidy and did what they said they would do, when they said they were going to do it. I would happily use Choice carpets for any curtains or blinds needed. Highly recommend.

April 7, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review, Glad you were impressed with the service we provide as we all work very hard to achieve it.

Rated 5 out of 5 stars

Recommend Choice Carpets wholeheartedly

We've been customers of Choice Carpets for many years and would never use anyone else. They have supplied and installed blinds, curtain poles, carpets, and hard floors in three of our homes.
The team are extremely friendly, professional and knowledgeable. There is no pressure to buy and absolutely no up-selling, just conversations to make sure we are getting exactly what we require and are happy with. We value the advice of Clive and his team, it's always been invaluable to us.
The fitting is second to none, never had to request a revisit. When installing a blind, Nathan kindly let me video him teaching me how to pop the slatted blind in and out of its fitting.
We would recommend Choice Carpets wholeheartedly.

April 8, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the amazing review, Been a pleasure working for you over the years. Look forward to helping you on the next project.

Rated 5 out of 5 stars

The best flooring company in Kent!

I have been using Choice Carpets for many years due to the excellent customer service, range of products and competitive prices.
Clive is so knowledgeable and helpful and a pleasure to do business with.
The fitters are polite, friendly and very tidy! They have a lot of experience and really know what they’re doing.
Everyone always compliments our flooring and I wouldn’t use anyone else. I cannot recommend them highly enough.

March 10, 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review Ruth, Its been a pleasure working for you over the years. Glad you love the new Karndean flooring !!

Rated 5 out of 5 stars

The complete package

Choice Carpets are a family firm and not one of the retail park chains and it shows from start to finish. We have used them on three occasions and our experience has been the same each time, friendly and knowledgeable staff, no sales pressure and a job well done. From the initial site visit to measure up to the final vacuuming and removing the offcuts and packaging (YES they don`t leave you to clear away , they do it) your home is respected. If your proposed carpet supplier doesn`t offer you the complete package you've chosen the wrong one. Highly recommended.

February 7, 2025
Unprompted review
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Reply from Choicecarpets

Thank you for the amazing review John, Our team works very hard to maintain a very high standard so to receive this praise means a lot. I will pass you kind words on to everyone.

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