ChoiceCash Reviews 602

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the professionalism and compassion of the staff. Customers found the customer service to be excellent, with agents being helpful, patient, and clear in explaining terms and processes, making the overall experience smooth and straightforward. Many appreciated the quick funding and easy application process, noting that the company came through when financial assistance was urgently needed. However, some customers also noted issues with communication, mentioning that some representatives had difficulty speaking English or were not knowledgeable. A few other people also felt that the interest rates were high, and there were occasional delays in funding despite promises of same-day service.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as extremely nice, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

User experience

Customers had positive experiences with user experience, finding the process very easy, smooth, and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more

Company replied

Rated 5 out of 5 stars

I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more

Rated 5 out of 5 stars

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more

Company replied

Rated 5 out of 5 stars

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more

Company replied


Company details

  1. Loan Agency
  2. Alternative Financial Service

Written by the company

Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with a ChoiceCash. The ChoiceCash loan is made by Capital Community Bank, a Utah Charted bank, located in Provo, Utah, Member FDIC. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Capital Community Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

602 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. I have to be honest, I was a little skeptical, but the agents kept in touch every step of the way, and the process was smooth. Thank you for being there for me at the time of need.

July 15, 2025
Rated 5 out of 5 stars

Awesome Customer Service Reps!!!

The experience of getting a car title loan from Choice Cash has been truly exceptional. They explain everything including the different options available during the entire process. I haven't had any problems with them and I will definitely continue to use them for all of my short term cash needs.

July 23, 2025
Rated 5 out of 5 stars

Good company to work with

The loan process is fairly easy and quick. All of the representatives that I spoke with were professional, friendly and easy to work with. I was approved for a loan in just one day and received my money the next day.

July 18, 2025
Rated 5 out of 5 stars

I recently got a title loan

I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all the terms clearly, including interest rates and payment options, so I knew exactly what I was agreeing to.

What I appreciated most was that they didn’t pressure me, and they were understanding of my situation. I was able to use my car during the loan period, which was really important for me. The funds helped me get through a tough financial patch, and I’m grateful for how quickly everything was handled.

July 4, 2025
Rated 5 out of 5 stars

Don't hesitate...CALL!

I had a good experience with this company I hadn't heard of them before I called. I'm glad I did because the process was long but that's because I'm not very technical so there was delays where I had to get help with some of the process. Overall I was funded and I would do it all over again

July 3, 2025

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