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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and beautiful design, often highlighting the durability and comfort of the items. Many people also appreciate the smooth and easy ordering process, along with the prompt and efficient delivery service. However, some customers noted a limited variety of charms, which might reduce the likelihood of repeat purchases for those seeking more diverse options.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the chokers and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and prompt... See more

Order

Reviewers mention positive feedback about their ordering experience. Customers found the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love this shop have used for years, always a great range & choice. I purchased a beautiful pair of shoes for a little girls birthday … she loved them big success. Friendly staff, very helpful . I buy... See more

Rated 5 out of 5 stars

Vast choice of jewellery, everything went smoothly with the delivery. Nice boxes, feeling of quality. My lover was absolutely delighted getting these necklaces as her first dailies. First experience... See more

Rated 5 out of 5 stars

Ordering experience, packaging, delivery etc, everything that should be a given when ordering on line was a good experience. But that was nothing compared to the quality of the item... and how she fel... See more

Rated 5 out of 5 stars

I got the Day Choker with the ring in the middle and a little heart charm below with my partners first initial in gothic font You can choose 3 lines of writing, I couldn’t find a way to make h... See more


Company details

  1. Costume Jewelry Shop

Written by the company

Premium Gender Neutral Jewellery, Stainless Steel & Vegan Friendly chokers & collars. Stocked and hand crafted in the UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

112 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good quality. Weak display

Great experience. Order came as promised. Only thing is, the presentation was weak. The bag was not expected. I would have expected a box, a display of some kind. Giving this to an extremely important woman, I'm going to have to find a velvet or nice display to present this to her. Other than that. Quality was good. Product was as promised and shipping was direct.

December 3, 2024
Rated 5 out of 5 stars

True

It took a bit of hunting down, but the choker i purchased was exactly what was required - i was especially happy with the colour as it was true to the website picture. great product, great price & great service!

October 14, 2024
Rated 4 out of 5 stars

It is so pretty I love my O ring day…

It is so pretty I love my O ring day collar. But on one of the first days when I put it on tight I sneezed and the chain broke. I fixed it myself but if it keeps happening I will send it back for repair. But they have lifetime warranty and the brand is so nice I am hopeful about their product staying on now!

September 27, 2024
Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service.
Nikki responded quickly to my enquiries and went above and beyond to get our order just as we wanted it to be. Postage and delivery was very quick too.
The product itself is of great quality and honestly you can't beat their prices.
Very pleased!

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service was the BEST EVER!

Customer service was the best I have ever received! I paid for the gift box etc. and it was so worth it. Just made giving my item as a gift more special.

To top it off the product was just perfect! If I could give more than 5 stars I would!

September 10, 2024
Rated 5 out of 5 stars

Absolutely brilliant!

Great website with lots of choice. Super-fast delivery. Absolutely love my choker - the details are so beautiful, and its really heavy weight. The sizing is perfect, and I'm very happy with my purchase. Will definitely be coming back!

August 23, 2024

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