Chord Electronics Reviews 42

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Selling off their old Mojo2’s and their retailer can’t send one that works via Optical, and the FOURTH one has no battery charge at all, that’s the battery compromised then. Didn’t even bother pluggin... See more

Rated 5 out of 5 stars

Just purchased the Mojo2 to replace my original mojo. WHAT AN UPGRADE!!! Through kse1200 iems the improvements over an already great product are so so easy to hear. Much improved transients on bass an... See more

Rated 5 out of 5 stars

Just want to congratulate Chord of the making of little mojo 2. This tiny device is an incredible engineering marvel. Audio listen experience is just simply superb am using with Beyerdynamic X... See more

Rated 5 out of 5 stars

Just purchased the Qutest DAC in place of using the DAC input of an expensive Musical Fidelity CD player. The result is immediately obvious, all aspects of the music are dramatically and clearly impro... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Chord Electronics Ltd is a world-leading manufacturer of high-end audio products, based in Kent, England. Since 1989, Chord Electronics has been creating some of the finest HI-FI and HeadFI products seen in studios and stores today.


Contact info

4.1

Great

TrustScore 4 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just want to congratulate Chord of the…

Just want to congratulate Chord of the making of little mojo 2.
This tiny device is an incredible engineering marvel.
Audio listen experience is just simply superb am using with Beyerdynamic Xelento Remote Tesla in-Ear IEM'S
Quad ERA-1 planar magnetic headphones
Bower and wilkins p7 wired headphones.
This tiny headphone Dac has everything you need to beautiful spacious open dynamic powerful sound and its portable too.
If I could mention would like to have have seen more cables in the box for phones etc. As the cable included is to short but good for charging etc.
Opens up your headphones to another level and the greatest of all is British built.
Well done to everyone at chord keep up the good work.

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

absolutely great sounding…

absolutely great sounding HiFi-equipment,
Unique design. Really love my Hugo2 + 2Go and Mojo2 + Mojo.
And 1,000 thanks to Ed and the customer service team at Chord. Really, really one of the best and fastest customer service I+ve experienced :-)

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Mojo 2

Mojo 2 - what a terrific, tiny slice of awesome. I’m using it to drive a pair of Audeze LCDi4 and it’s stunning. Packed with detail, of course, but it’s also a beautifully balanced presentation. Don’t be dissuaded by the button system, it was easy to master in a couple of minutes.
Thanks, Rob W and thanks Chord Electronics.

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

The Chord Mojo 2 is wonderful, again.

The Chord Mojo 2 is a welcome improved version of the Mojo. The greatest must be the inclusion of USB-c that plugs straight into my OnePlus 9. Cross-feed is implemented, improved sound quality and fuss free charging. The down side are those micro-USB connectors, however, my Poly still works.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Mojo2 fantastic update to Mojo original

Just purchased the Mojo2 to replace my original mojo. WHAT AN UPGRADE!!! Through kse1200 iems the improvements over an already great product are so so easy to hear. Much improved transients on bass and a clearer midrange and treble. The treble in particular sounds cleaner and clearer (and more neutral) compared to the slightly warmer mojo original. Definitely worth it and highly recommended. Well done Rob Watts and the team at Chord !

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Sounds Like Music to Me

There is a lot of opinion out there on various DAC's and the Qutest was always in the mix as one of the better units. Of course there are the detractors as well and one has to sort it all out. I purchased the Qutest new from an online source that offered a very generous audition period and a full price refund if returned. I also purchased an R2R DAC (a fairly well known, comparatively priced unit) for comparison, as these are the current rage. Long story short - in all auditions, utilizing blind tests, measured volume outputs, multiple listeners, many genres of music... the Chord Qutest was chosen 85% of the time for sounding like real music. So, regardless of what the R2R crowd goes on about... the Chord Qutest definitely deserves a listen. It needs at least 100 hours of break-in to get its footing. Do not overlook the USB cable in the box - whatever it is, it beat out some really high priced cables for sound quality with the Qutest.
My journey has eliminated my "audio nervosa" seeking the best digital sound. There may be better DAC's out there; for me, my preferences (and others who have heard it), in my system - the Chord Qutest simply sounds like music! And, that is what we are all looking for.

October 22, 2021
Unprompted review
Rated 2 out of 5 stars

Nice gear shame about customer care…

Nice gear shame about customer care service..bought mojo plus another ton on top of that with accessories box of leads etc which I didn’t need straight away so when my usb cable they came with mojo conked out I fudged through accessories box to use unused brand new cable that wouldn’t connect as was obviously faulty so on contacting Chord about this they said they’d send out another free of charge and I’m still waiting .....send email and still waiting...send another email and I’m still waiting sooooooo long now I’ve lost interest in this company so no more buying from you lot ...

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

The M-Scaler is a wonderful and groundbreaking product.

After testing the M-Scaler for some three weeks in conjunction with my own TT2, I have come to the conclusion that it is a superb and probably unmatchable product. I had believed that the Hugo TT2 was as good a unit as anything I had ever experienced, I being a high end headphone user. However, the addition of the M-Scaler has enhanced my enjoyment of my music far beyond my expectation. Although I have a lot of hi res tracks, including DSD, I also have a large number of CD quality tracks. The improvement of the latter is quite staggering, but virtually all of my many tracks in whatever format sound appreciably better.

I strongly recommend to all music lovers the amazing TT2 M-Scaler combination.

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

A pleased TT2 owner.

I am the happy owner of a TT2 having had a very generous part exchange offer from Nintronics. I let my Qutest go and am not disappointed.

TT2, which I use with the M Scaler, brings an increase in the sound stage which now falls wider than my speakers. The biggest change however is the 3d holographic image this DAC paints with my CD collection. The sound now fills the room and every instrument has space and focus. Vocalists are now placed where they were recorded. My speakers really do disappear. This combination has made my humble turntable sound flat.

I thought the Qutest was the single biggest improvement in my HIFI but I have now found a game changer. Is this sonic Nirvana?

September 6, 2020
Unprompted review
Rated 5 out of 5 stars

Chord Cpm-2650

I have owned many amplifiers, some of them were expensive as German premium cars. None of them communicated better than Chord Cpm-2650 and gave me the soul of the music: recommend highly, last amplifier you ever need. Full perlod

April 7, 2020
Unprompted review
Rated 5 out of 5 stars

Bought a Qutest DAC at the Bristol…

Bought a Qutest DAC at the Bristol hi-fi show after I had been borrowing an old Hugo. I loved the sound of the Hugo so figured that the Qutest would be a step up and more suited to what I needed. It has markedly improved the sound of my system! I am taking a digital out of my Naim streamer into the Qutest and usb out from my Melco N100. I am playing CDs via an Apple optical drive into the Melco and my CDs sound amazing! Very pleased with this DAC.

March 3, 2020
Unprompted review
Rated 2 out of 5 stars

Chord poly NOT WORTH IT VERY HARD AND MITHER TO SET UP NO HELP FROM CHORD CUSTOMER SERVICE

Yes
I bought the mojo for on the go with my Huawei p20 pro got the right cable after 3 attempts because it was c connection like most phones.. Top draw sound really but the wire and mojo was a pain so I bought poly can not for hell of me get it to work Bluetooth can not find poly on my phone s Bluetooth settings
Had it nearly 3 months sent 2 request to chord no reply waste of time very hard to set up not made simple AT ALL CHORD... ALL MY OTHER DEVICES PICK BLUETOOTH ON MY PHONE BUT THIS POLY SAVE YOU MONEY AND THE OPPO BETTER VALUE FOR MONEY NO good. CHORD all want to simple Bluetooth connection and play from my music on Google play music and deezer shouldn't be difficult CHORD

July 21, 2018
Unprompted review
Rated 5 out of 5 stars

I recently bought the Mojo DAC

I recently bought the Mojo DAC. Very pleased with it and Customer support quite responsive in helping me navigate this whole new experience with the set-up and parameters. Strongly recommend. Mitch was a great help.

May 29, 2018
Unprompted review
Rated 5 out of 5 stars

2 cute dac amazing product

I now own a mojo and a 2 cute for my standalone system. Both incredible products , well engineered and incredible sounding. I am utterly astonished at the difference in my system with the introduction of the 2 cute dac!! What a product!!! Built like a tank!! Improvement of scale,soundstage, seperation incredible!!! And bass punchy!!!. I phoned Chord and Ed was so pleased to hesr of my pleasure in their product offering! Well done to the chord team . Your 100% on the right track. Thank you all so much!!

May 8, 2018
Unprompted review
Rated 5 out of 5 stars

Chord poly connection and update problems.

I have owned a Chord Mojo since it first came out and it has been excellent in all respects. I promised myself a Poly to compliment the Mojo as soon as it became available and I purchased one in October last year.
I am not very good at networking etc so it took me a while to get it set up, but when I did the sound quality was outstanding! I have always had trouble getting it to connect and it would not update to the latest firmware and so several days ago I contacted Chord explaining the problems. The next morning I received a reply from Mitch Duce who said he would like to replace the unit for me. I returned the Poly and Mitch dispatched a new one right away. He also personally installed the latest firmware update for me as I had told him that I was not very good with that sort of thing.
Mitch is a very pleasant and helpful kind of person and it is a pleasure dealing with him and Chord Electronics who make excellent products and have a commendable customer service.
I am a true audiophile and have owned quality Hi-Fi for over 50 years and I believe Chord products are a force to be reckoned with. Thanks to all at Chord Electronics.
Graham Taylor.👍

April 23, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service !

I had an issue with the USB data connector (which was broken). After speaking with Mitch, he had me send it over directly to Chord for a repair at reasonable price.

After I got the machine back, I discovered there was a few other issues with my machine (battery, toslink connector etc). I spoke with Mitch again, because I didn’t want to pay again for a repair that would cost me almost as much as a new Mojo (AND I was saving for a Hugo 2 !).

Mitch was incredibly nice ! He asked me to send my device again for testing and a free repair. He ended up changing the battery and the full PCB free of charge, and very promptly. Result : beside the original casing, I now have a completely new device !!!

Thanks Mitch and Chord for great service !

April 19, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent products, excellent customer service

Long-standing Chord customer - both for the quality of their products and their excellent customer service. After some issues with my Poly after a firmware update, Mitch at Chord responded straight away & organised an immediate replacement - liaising with my dealer in the process & keeping me informed at all times. I wouldn't hesitate to recommend Chord to anyone.

April 18, 2018
Unprompted review
Show reviews in all languages. (42 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look