Chosen Few Athletics Reviews 

426
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and thoughtful design of the products, often highlighting the comfortable fit and durability of the clothing. Many people also commend the outstanding customer service, noting efficient and helpful interactions. Reviewers frequently express satisfaction with the overall product range and the positive experience of shopping with this brand. However, some customers also noted issues with order accuracy and delivery, such as receiving incorrect items or orders being sent to the wrong address. A few other people also felt that customer service was unresponsive or unhelpful when trying to resolve these specific problems, leading to frustration regarding communication and resolution.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the excellent quality, design,... See more

Quality

People report positive experiences with quality, consistently praising the high-quality materials and design... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers reporting positive... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as amazing,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising speedy and reliable delivery, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chosen Few Athletics really delivers. The quality is top tier, durable, comfortable, and made to move whether you’re lifting heavy, functional fitness or just wearing it day to day. The fit is spot on... See more

Rated 5 out of 5 stars

I have ordered plenty of t shirts over the years and absolutely love them. They wash well and still look great today. I recently ordered their new matching hoodie and wide leg joggers which are fantas... See more

Rated 5 out of 5 stars

I’ve been shopping on Chosen Few for a good couple years now, the quality of their clothing is next level and really is a stand out brand. I’ve recently contacted customer support regarding a que... See more

Rated 5 out of 5 stars

First time purchasing from chosen few athletics. The quality of the t shirts is excellent and the fit and comfort is second to none. Swift delivery, from ordering to arrival 3 days. Will definitely be... See more


Company details

  1. Clothing Store

Written by the company

Conceived in 2013 Chosen Few Athletics have been supplying the underground athletic lifestyle market in small exclusive drops providing product that appeals to those looking for a unique sportswear brand with a combination of high fashion fabrics, street style and performance all inspired by its bodybuilding roots.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

426 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(426)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

Chosenfew poor customer service

Orderd a hoodie on sale it was the wrong size . Sent it back that evening. 13 days later still not been given credit note so unable to buy anything on sale . Refused a refund. Terrible customer service , avoid.

July 21, 2024
Unprompted review
Chosen Few Athletics logo

Reply from Chosen Few Athletics

Hi, I'd like to apologise that you with the service you've been provided however I'd like to note that all sale items as per our returns policy clearly states anything purchased in the sale can only be returned for exchange or a credit note, In regards to the credit note this should of been issued within the time frames detailed within that same returns policy and this is dependant on how long it takes for us to receive the package + the time to process.

Rated 1 out of 5 stars

Exchange

I returned an order to exchange sizes, done the return request online which was approved on 28/03/2024, I followed the instructions and posted the item 03/04/2024 Royal Mail next day delivery. I checked track and trace and confirmed the item was delivered and signed for on 04/04/2024. I have since received no confirmation from the company, and it appears the only way you can contact them is via their online enquiry form which I have done 3 times now, and still nothing. I’ve paid £60 for an item that I don’t have.

March 28, 2024
Unprompted review
Chosen Few Athletics logo

Reply from Chosen Few Athletics

Hi Ainslie sorry about the experience you've received this is not normally how we operate and I can only apologise whilst I look into this closely to insure it doesnt happen again and what's gone wrong in our internal team.

Rated 3 out of 5 stars

Bad delivery experience

Have always liked the brand, clothing wise they have a great concept but the service behind the scenes isn’t the best.

2, nearly 3 weeks since I’ve had my order - it’s only getting delivered today.

That’s after them not attaching my postcode on the first delivery. Messaged asking to send goods whilst they waited on return… nothing. They waited for the re delivery to show.

Once it arrived with them, they sent it back out - asked for next day. It’s been 3 and I’m back to work today, likely going to miss the delivery.

Both deliveries scheduled for a weekend, for nothing to show and time wasted on me sitting in waiting for the package.

Ordered on 28th of March, package is due to arrive 15th of April…

March 28, 2024
Unprompted review
Chosen Few Athletics logo

Reply from Chosen Few Athletics

Hi Connor,

Thanks for the feedback I've quickly checked in on this order for you and can see that when you made the purchase you incorrectly entered your address and instead of putting your house number and road name started the top line of the address with your postcode and road name (no house number) therefore once it was sent out (which is an automated service that prints the exact address you put enter at checkout) the Royal Mail failed to deliver and we had to wait for it to be returned to us to resend (this in itself takes time and we cannot resend a product out again without it being returned first unless of course its down to us being at fault)

I can see you have previously placed orders under a different e-mail and reordered under a new one/new house address utilising a new customer discount code at the time but I can assure you that in this instance we would of not changed your address this delay has come down to the above mentioned issue which is completely out of our control.

All the best and I am confident providing the address is correct at checkout your order will be received as schedule 99% of the time!

Rated 2 out of 5 stars

Tracking not updated since order was…

Tracking not updated since order was shipped, royal mail still says they're expecting parcel. No response from support

Order number: #8482003

Update: they replied, said it would be re-shipped on Tuesday just gone...still nothing and haven't provided updated tracking or confirmation its been re-shipped.

April 1, 2024
Unprompted review
Chosen Few Athletics logo

Reply from Chosen Few Athletics

Hi

I can see this item has now been delivered, all I can do is apologise in some instances we have to hold our hands up and say sorry due to a huge influx of orders you were unfortunate enough to experience a delay/lost package but I can assure you this is an extremely rare instance and future orders will not experience this.

Thanks

Rated 5 out of 5 stars

Top quality and amazing designs

Top quality and amazing designs. Been buying from this brand for 5-6 years now and will still continue using. Will be one of the best in the world soon

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

I love this Brand!

I love this Brand!! I regularly get people asking where I got my gym t-shirts from as the designs are all so cool. They are always made of a high quality material and i've never had any issues with them!

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

The GOAT of gym wear

Absolutely unrivalled quality and style for a very reasonable price. Chosen few is the absolute GOAT of gym wear and the limited edition drops which truly are limited edition speaks volumes for the companies values. By far my go to for any clothing

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great company and great quality gym…

Great company and great quality gym wear! The fit is spot on! The designs are elite! All round great place to get you gym fit sorted! Price to quality ratio is spot on too! Currently got 4 T-shirts for ChosenFew and will be getting more on the new drops!

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Love the quality of the product

Love the quality of the product. The designs are brilliant, delivery is quick. New and fresh designs regularly and limited edition drops. Love the brand!

March 28, 2024
Unprompted review

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